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[resolved] Bancho connectivity help & troubleshooting

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Total Posts
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OtaTako_71D
21 posts
Joined October 2012
OtaTako_71D

Kiyomi94 wrote:

I keep getting the 'Connection failed. Hit Shift F-1 for status' (which I'm unable to hit) and 'Connection failed. Retrying in 30s...' I've opened the ports in firewall and ran it as an administrator and tried running in compatibility mode, but it still won't connect. I'm able to connect to the internet perfectly fine so I don't believe it's exactly my internet connection.

My OS is Windows 7
Try to install a new firewall program, that is also my problem before. I install a new firewall program and it all fix my problem. :)
Try it, it might work on your problem too. :D
Kiyomi94
2 posts
Joined April 2011
Kiyomi94

OtaTako_71D wrote:

Kiyomi94 wrote:

I keep getting the 'Connection failed. Hit Shift F-1 for status' (which I'm unable to hit) and 'Connection failed. Retrying in 30s...' I've opened the ports in firewall and ran it as an administrator and tried running in compatibility mode, but it still won't connect. I'm able to connect to the internet perfectly fine so I don't believe it's exactly my internet connection.

My OS is Windows 7
Try to install a new firewall program, that is also my problem before. I install a new firewall program and it all fix my problem. :)
Try it, it might work on your problem too. :D
I'm not sure how to install a new firewall program. Do you think you can explain it to me? I'm not very tech savvy.
OtaTako_71D
21 posts
Joined October 2012
OtaTako_71D
Kiyomi94-san,

Try to install AShampoo Free firewall, (http://www.ashampoo.com/en/usd/pin/0050 ... eWall-FREE).
This is the firewall program that I'm using right now. :D
Just install and register for free, then run the program.
After that, when you run osu!, something will pop-up on the corner of your screen, just check "Apply to all ports for ths application" and "Create rule/ Don't ask again" then click allow.
After allowing osu!, try to log-in on the game. If you successfully log-in, the Hooorayy! :D :)
wahahaXD
8 posts
Joined December 2012
wahahaXD
i can play osu! for a week without any problem. but from yesterday, i cant login in game, but i can on the website...it shows "connection failed, retrying in 30s".
i tried to logout and login again, tried the firewall stuffs, change my password and tried to login again on website and game and the same problem occurs again.
OtaTako_71D
21 posts
Joined October 2012
OtaTako_71D

wahahaXD wrote:

i can play osu! for a week without any problem. but from yesterday, i cant login in game, but i can on the website...it shows "connection failed, retrying in 30s".
i tried to logout and login again, tried the firewall stuffs, change my password and tried to login again on website and game and the same problem occurs again.
Try to do my suggestion. :D
Let see if it will solve your problem.
wahahaXD
8 posts
Joined December 2012
wahahaXD

OtaTako_71D wrote:

wahahaXD wrote:

i can play osu! for a week without any problem. but from yesterday, i cant login in game, but i can on the website...it shows "connection failed, retrying in 30s".
i tried to logout and login again, tried the firewall stuffs, change my password and tried to login again on website and game and the same problem occurs again.
Try to do my suggestion. :D
Let see if it will solve your problem.
are you sure the ashampoo firewall can be installed in Windows 7 ? i cant install it = =
It said : "This program cannot be installed on Windows NT version 6.0 or later."
OtaTako_71D
21 posts
Joined October 2012
OtaTako_71D
wahahaXD-san

oh, try to use Comodo Free firewall instead. (http://www.comodo.com/home/internet-sec ... rewall.php)
if it don't work, try to look for firewall program here --> (http://www.brighthub.com/computing/smb- ... 38214.aspx)
wahahaXD
8 posts
Joined December 2012
wahahaXD

OtaTako_71D wrote:

wahahaXD-san

oh, try to use Comodo Free firewall instead. (http://www.comodo.com/home/internet-sec ... rewall.php)
if it don't work, try to look for firewall program here --> (http://www.brighthub.com/computing/smb- ... 38214.aspx)
ok, i try Comodo.
I tried ZoneAlarm before but still the same problem= =
Becca
45 posts
Joined April 2010
Becca
I'm not sure if this has anything to do with connectivity, or if it is just a bug, but whenever I'm in multiplayer, all of the names listed in the match are all displayed as "Loading..." so naturally you'd think the names would show up after awhile-- but it just stays as "Loading..." for the whole time i'm playing for everyone in the match (for the displayed names before and during the match) except for myself, and sometimes a few other random people. Although their names do show up in the chat when people talk.

Not sure if this is even a relevant problem but it kinda bugs me, so if anyone has advice that would be awesome


-Becca
wahahaXD
8 posts
Joined December 2012
wahahaXD

OtaTako_71D wrote:

wahahaXD-san

oh, try to use Comodo Free firewall instead. (http://www.comodo.com/home/internet-sec ... rewall.php)
if it don't work, try to look for firewall program here --> (http://www.brighthub.com/computing/smb- ... 38214.aspx)
I tried Comodo FireWall and allow osu! but still the same problem : Connection failed...Retrying in 30s.
Seems like many players have this problem and most of them(including me) cannot fix it with the methods provided by you guyz.Sigh...what happened to osu!!?
OtaTako_71D
21 posts
Joined October 2012
OtaTako_71D
wahahaXD-san

Ohhh, sorry to hear that your problem are cannot be solved by my suggestions. :(
This is all I can suggest you because after I install a new firewall program, it all fix my problem.
But I'll try to ask other players for suggestions about your problem.
I'll just message you if I found one.
wahahaXD
8 posts
Joined December 2012
wahahaXD
Ok...anyone who gt any methods to fix the problem pls post it here if you can.
Aaronite
25 posts
Joined October 2011
Aaronite
I cant even click on the ''Login'' Button when i want to login .. it just bugs away -.-
Mfg
BL4cKsH0cK
Barrowsx
4 posts
Joined February 2011
Barrowsx
I've had connectivity problems non-stop on this computer for the past two weeks. I've tried everything from the OP, and none of it worked. I've tried running osu in administrator mode, windows XP compatibility mode, uninstalling and reinstalling, and even turning off my firewall while osu was running. None of it worked, as I still get the "Connection failed. Retrying in 30 seconds..." message. Any help would be appreciated.
wahahaXD
8 posts
Joined December 2012
wahahaXD
look the few posts above! No one can get this problem solved!!! What happened to osu!??
TheVileOne
osu! Alumni
8,436 posts
Joined March 2010
TheVileOne
It would help by posting your router model.... and which firewalls you use.

Also are you using irc at the same time?
Barrowsx
4 posts
Joined February 2011
Barrowsx

TheVileOne wrote:

It would help by posting your router model.... and which firewalls you use.

Also are you using irc at the same time?
My router is a Netgear gs108, and I just use the standard Windows firewall (I did add exceptions for TCP 13381 and 13382).

I don't have an IRC client on my computer, so I'm pretty sure I wasn't using IRC.
TheVileOne
osu! Alumni
8,436 posts
Joined March 2010
TheVileOne
I'm not sure what it could be. I'm not an expert at networking. Your best bet is to ignore this thread, and post in a separate thread. The announcement threads tend to get ignored.

However try this though. If you still can't connect after disabling all your anti viruses and firewalls, and peer blocking programs, then it's most likely a setting with your router that is not allowing the connection or its a problem with your ISP.
Deif
Elite Mapper / osu!catch Paragon
3,565 posts
Joined April 2010
Deif
I guess I can post here:



Since last night I'm having problems while connecting to the Test Build. However, I can connect to the Public Build without any problem. No idea why... I've tried to restart my PC and the router without any positive result.

I'm able to receive the last updates of the Test Build though, but it's quite annoying because I was (and still am) making several tests with the new HDash system.
Tazki27
7 posts
Joined March 2011
Tazki27
So uh.. a few days ago Osu had an update. It didn't do anything but just got stuck so I thought It was my PC.
Anyhow after a few retries it never made an update.

Yada yada.. then..

I decided to copy osu from my netbook and it did update. I then copied it to this computer.
A pop out came asking if I allowed something to access something.
I used tune up on my computer and afterwards It didn't show up. Well yeah uh..

Anyway I tried to connect to bancho and once again, It didn't connect I need help.

Basically my osu version is fresh again. :/

Windows 7.
Luvdic
2,113 posts
Joined July 2009
Luvdic
Anyone else experiencing this?

http://puu.sh/1S6yx

EDIT: Oh nvm, forgot this existed: https://twitter.com/osustatus

:>
Last edited by Luvdic , edited 2 times in total.
holdangel
holdangel
yes me also right now ^^^^^^^^^^^^^^^^^^^^^^^
DreamingRey
1 post
Joined June 2011
DreamingRey

ErufenRito wrote:

Anyone else experiencing this?

http://puu.sh/1S6yx
Yes, same with me, unfortunately :/
Flanster
5,938 posts
Joined August 2010
Flanster
I'm assuming the datacentre exploded again.
Keep checking osustatus for information.
Leeg
290 posts
Joined March 2009
Leeg

Lolicore Flandre wrote:

I'm assuming the datacentre exploded again.
Keep checking osustatus for information.
http://stat.ppy.sh/

Also this.
MillhioreF
Pro Tester
5,004 posts
Joined July 2011
MillhioreF
If it is the datacentre, I don't think there's much anyone can do. If it's not, then peppy seems to be asleep and can't fix it at the moment. Either way, it looks like osu! will be down for a while...

If you really can't stay away completely, test server Bancho is up, so supporters can still chat with a much smaller audience (7 people at the time of this post, including those who are AFK)
theramdans
1,253 posts
Joined September 2012
theramdans
yeah , me also :(

time to sleep
Saikain
31 posts
Joined March 2012
Saikain
it still says server side error but if i play offline my ranks are still uploaded any idea why? not that im complaining.
theowest
osu! Alumni
6,891 posts
Joined January 2009
theowest

akronicillness wrote:

it still says server side error but if i play offline my ranks are still uploaded any idea why? not that im complaining.
different servers
K a r a s
15 posts
Joined January 2013
K a r a s
I'm having the same problem. ;~; Hope it gets fixed quickly.
theramdans
1,253 posts
Joined September 2012
theramdans
finally bancho is back!! yayY~
reb2
3 posts
Joined November 2012
reb2
I use the mac beta version, if i can call it that xD, but my bancho is still offline... :/
Jackoz_old
7 posts
Joined July 2012
Jackoz_old
I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...
Tazki27
7 posts
Joined March 2011
Tazki27

Jackoz wrote:

I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...
I think we are being ignored. xD

Additional info on my end: Sometimes my pc lags and when that happens, OSU connects to the interwebz. and when I finish a song, it doesn't send the score!
I've done a lot. Did what this thread says too. Firewall, moved osu to various places, still not working. >.<
Oinari-sama
osu! Alumni
3,403 posts
Joined July 2010
Oinari-sama

Jackoz wrote:

I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...
Does the 502 error only happen to osu related sites? Have you tried clearing browser cache and cookies then restart the browser?

I don't know how much this is going to help but it's worth a try anyway...
Oinari-sama
osu! Alumni
3,403 posts
Joined July 2010
Oinari-sama
LOL when did peppy slip this in? Nice touch

SuperMoutarde
257 posts
Joined November 2012
SuperMoutarde
Hello!

I'm having trouble wih Bancho today. I get disconnected every 20 seconds or so. It manages to connect but just cannot stay connected. It was working very well with the exact same config yesterday (same laptop/internet). I don't think it's an issue caused by my internet connexion, because everything else ir running smoothly.

Any idea on how to fix?
Kuroneko-sHerald
1,081 posts
Joined August 2008
Kuroneko-sHerald
As you can see here today there were problems with servers.
SuperMoutarde
257 posts
Joined November 2012
SuperMoutarde

Kuroneko-sHerald wrote:

As you can see here today there were problems with servers.
Oh ok sorry, I didn't know about this page, I'll check it out when I have problems now. Thank you!
AngelHoney
2,155 posts
Joined May 2009
AngelHoney
hi there !

i have a problem for hitsounds , im not sure is that problem for me only

http://osu.ppy.sh/s/76444 here is my mapset

when i see AUTO on osu mode , its okay

but when i try to see AUTO on ctb/mania mode , its ...lol (i mean hitsound is softwhistle in osu , but in ctb/mania , hitsound is normalwhislt >_>

hope you can understand what i say ~

and ..do you have same problem o.o?
peppy
19,374 posts
Here since the beginning
peppy
this is not the right thread.
Jackoz_old
7 posts
Joined July 2012
Jackoz_old

Oinari-sama wrote:

Jackoz wrote:

I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...
Does the 502 error only happen to osu related sites? Have you tried clearing browser cache and cookies then restart the browser?

I don't know how much this is going to help but it's worth a try anyway...
Did that. Worked like a charm. I can connect to stat.ppy.sh again.
Problem is, that darn Connecting phase of the Log-in.
Can't anybody help? I tried everything but slamming my laptop on the floor.

MAJOR EDIT:

OtaTako_71D wrote:

Well fix my problem by myself.
I just install a new firewall and it all fix the problem. :)
^ This worked for me. See the following posts to see what firewall...
makipogz
9 posts
Joined October 2011
makipogz
it displays bancho connectivity error please help me log in..
Andriani
10 posts
Joined January 2010
Andriani
I am also having problems connecting. I'm using a mobile connection, because i move alot, but it has worked before too, so why not now? This has been happening for like a week or two. Tried opening ports.
IvaTwist
2 posts
Joined September 2012
IvaTwist
it says my bancho or whatever is too old, i mean, what? i have no idea of what that means and i have no idea of what to do...
MillhioreF
Pro Tester
5,004 posts
Joined July 2011
MillhioreF
Your client is probably way out of date. Run osume.exe and it should update you to the latest version.
OtaTako_71D
21 posts
Joined October 2012
OtaTako_71D

makipogz wrote:

it displays bancho connectivity error please help me log in..
Can you log-in on the game before this problem happen?
If not, try to allow osu! in your firewall settings.
xSky034
1 post
Joined February 2013
xSky034
i need help bancho wont connect :(
fallensurreal
1 post
Joined February 2012
fallensurreal
I can't connect and I can't even make an account.

I tried everything portfoward, check if the ip is blacklisted,

When I try to connect it just says fail to connect :/
jesse1412
1,457 posts
Joined January 2010
jesse1412


Keep getting this when I try to log in.

EDIT: Test build works fine.
Uni
osu! Alumni
250 posts
Joined December 2010
Uni
Re-install/Run osume? it might work
jesse1412
1,457 posts
Joined January 2010
jesse1412

Cookie wrote:

Re-install/Run osume? it might work
Nope.

Still happening, how long does this usually take to fix itself?

Will it even fix itself?
Andriani
10 posts
Joined January 2010
Andriani

Andriani wrote:

I am also having problems connecting. I'm using a mobile connection, because i move alot, but it has worked before too, so why not now? This has been happening for like a week or two. Tried opening ports.
So there isn't any known fixes for this?
SweetieShy
1 post
Joined November 2012
SweetieShy
I receive a "Bancho Authentication failed." While trying to log into Osu! I'm not sure why it even logged me out and I used to be able to play online with no problems. My firewall and router settings have not been changed. I'm not sure what the problem is at all :S

Edit:Seemed to fix the problem. When logging into the website my password has a capital while on the client it doesn't. Peculiar.
Last edited by SweetieShy , edited 1 time in total.
Sirgofman
4 posts
Joined January 2013
Sirgofman
same problem =(
duck123
7 posts
Joined March 2013
duck123
Receiving data... only happens on my mobile connection so i think it has something to do with open ports (mobile has all closed vs. this one is partially open).
Merengil
1 post
Joined May 2011
Merengil
I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here :)
It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps :)
Andriani
10 posts
Joined January 2010
Andriani

Merengil wrote:

I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here :)
It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps :)
Wow, this actually worked for me! Thanks a ton! You should add this one to the solutions on page 1.
Shadow
188 posts
Joined March 2010
Shadow
Nevermind, problem has resolved itself.
Sharonana
1 post
Joined November 2012
Sharonana
I have a problem - it seems that my osu can't connect other than in a time window of few hours in the morning every day (or sometimes just randomly but very rarely). It doesn't work on both of my computers who are connected to the internet but my internet works completely fine and I have absolutely no clue what's wrong. Anyone has an idea how to solve it? thanks <3
lody tomiya
57 posts
Joined August 2012
lody tomiya
help, when i start osu, it doesn't automatically log in. when i tried to click my username in the upper left corner, a notification pops up and say "an error has occured somewhere in osu! and has been reported. osu! will attempt to keep running". i tried to reinstall osu but the problem's still there
Ryuuzuki
14 posts
Joined April 2013
Ryuuzuki
it is havent fixed yet? after last update this all happened. i hope they fix it soon...
i cant submit my scores LOL ...
theowest
osu! Alumni
6,891 posts
Joined January 2009
theowest

Andriani wrote:

Merengil wrote:

I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here :)
It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps :)
Wow, this actually worked for me! Thanks a ton! You should add this one to the solutions on page 1.
these how now been added to the op
Ryuuzuki
14 posts
Joined April 2013
Ryuuzuki
replace osu! exe with this one maybe ... http://s.ppy.sh/release/osu!.exe
lody tomiya
57 posts
Joined August 2012
lody tomiya

Ryuuzuki wrote:

replace osu! exe with this one maybe ... http://s.ppy.sh/release/osu!.exe
still doesn't work ._.
ZedCraftOnline
4 posts
Joined April 2013
ZedCraftOnline
how do i log out in game :shock:
XPJ38
osu! Alumni
3,570 posts
Joined February 2010
XPJ38

ZedCraftOnline wrote:

how do i log out in game :shock:
Go to Options > Online tab > click on "Logged in as..." > click on Logout.
ZedCraftOnline
4 posts
Joined April 2013
ZedCraftOnline
[

XPJ38 wrote:

how do i log out in game

Go to Options > Online tab > click on "Logged in as..." > click on Logout.
but it doesn't pop anything
XPJ38
osu! Alumni
3,570 posts
Joined February 2010
XPJ38

ZedCraftOnline wrote:

but it doesn't pop anything
Maybe that's because you're running the game in full screen? Untick "Fullscreen mode" under the Graphics tab and see it is any better.
ZedCraftOnline
4 posts
Joined April 2013
ZedCraftOnline

XPJ38 wrote:

ZedCraftOnline wrote:

but it doesn't pop anything
Maybe that's because you're running the game in full screen? Untick "Fullscreen mode" under the Graphics tab and see it is any better.
thanks but i downloaded again and it worked
Toppcom
1 post
Joined April 2013
Toppcom
I want to play with my friends, i can log in, start a lobby, but after a short while i disconnect. First i get removed from the game lobby, (if I was in one) NOTE: my friends can't see me in lobby, but i can still see the lobby. Then I get sent back to the main menu. I've enabled Osu! in my firewall, and made a rule for the ports. I'm not loosing my internet, as i am still skyping with my friends when i drop.
yorickblabla
2 posts
Joined February 2012
yorickblabla
Hello people,

I hope anyone here is able to help me.

27-04-1013 i had to run an osu update, which installed fine (as far as i could see)
When i started playing, i notices a split second freeze every 2 seconds. A friend of mine suggested repairing osu via the original installer.
I did repair osu, and after re-initialising every song the freeze was gone; however, i wasn't able to connect to bancho ever since. Does anyone know any reason as to why that is? Thanks in advance for any suggestions.

Specifics:
i'm running a viao laptop with windows 7 SP 1.
Processor: Intil Core i3-2310M with 2.10Ghz
4,00 Gb RAM
640bit operating system
AMD Radeon HA 6470M video card (?)

My knowledge on these kind of subjects is minimal, so it could be something very simple.
I have tried restarting osu, restarting my laptop and anything suggested above.

Again, thanks in advance for any suggestions

Yorick

Edit: Nevermind, somehow things worked out after reinstalling osu 4 times.
Last edited by yorickblabla , edited 1 time in total.
ZenoDiac
117 posts
Joined August 2011
ZenoDiac
My game disconnects from bancho only when I push F8/F9(to see friends),which is weird. It then reconnects after 5 secs, which is a bugger when trying to play online and getting kicked out.
I've tried about all the solutions listed and nothing seemed to work for my disconnection problems.I asked a friend to come test his game on my line and he received the same problems.
Thus I conclude it to be my internet connection - though I have NO problems at with any of my other online games. Perhaps the port is being shaped? Though it should be unshaped for games...Any help?
funnytrees
28 posts
Joined September 2012
funnytrees
My scores don't seem to be submitting. After finishing a song, the screen is stuck on "Receiving online scores...".
My firewall allows osu!, ports 13381 and 13382 are open. I can log in, play multiplayer etc.

Trace Route to osu.ppy.sh
SPOILER
Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 2 ms
2 10.1.80.1 10 ms
3 130.81.46.82 P0-5-0-4.WASHDC-LCR-21.verizon-gni.net 12 ms
4 130.81.199.130 ae3-0.RES-BB-RTR1.verizon-gni.net 18 ms
5 152.63.38.117 0.xe-4-0-0.BR2.IAD8.ALTER.NET 13 ms
6 129.250.8.33 ae-20.r04.asbnva02.us.bb.gin.ntt.net 52 ms
7 69.31.31.32 xe-4-0-3.ar1.iad1.us.nlayer.net 12 ms
8 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
9 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
10 108.162.203.94 28 ms
Trace complete

Trace Route to cho.ppy.sh
SPOILER
Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 1 ms
2 10.1.80.1 10 ms
3 130.81.46.80 P0-5-0-4.WASHDC-LCR-22.verizon-gni.net 10 ms
4 130.81.209.222 ae5-0.RES-BB-RTR1.verizon-gni.net 10 ms
5 152.63.38.165 0.xe-10-0-0.BR2.IAD8.ALTER.NET 11 ms
6 4.68.62.137 ae17.edge1.washingtondc12.level3.net 15 ms
7 4.69.158.18 vl-3501-ve-115.ebr1.Washington12.Level3.net 23 ms
8 4.69.143.217 ae-8-8.ebr1.Washington1.Level3.net 12 ms
9 4.69.134.134 ae-71-71.csw2.Washington1.Level3.net 28 ms
10 4.69.149.82 ae-2-70.edge3.Washington4.Level3.net 13 ms
11 4.53.116.66 SOFTLAYER-T.edge3.Washington4.Level3.net 15 ms
12 173.192.18.195 ae7.bbr02.eq01.wdc02.networklayer.com 18 ms
13 173.192.18.155 ae1.bbr02.eq01.chi01.networklayer.com 48 ms
14 173.192.18.131 ae1.bbr02.cs01.den01.networklayer.com 60 ms
15 173.192.18.148 ae1.bbr01.eq01.sjc02.networklayer.com 84 ms
16 173.192.18.249 ae5.dar01.sr01.sjc01.networklayer.com 84 ms
17 50.23.118.131 po1.fcr01.sr01.sjc01.networklayer.com 86 ms
18 No reply from host
19 No reply from host
20 No reply from host
21 No reply from host
etc...
Trace Routes were the same in two different locations.

Any other solutions other than wait?
YunoFanatic
1,699 posts
Joined April 2013
YunoFanatic
or just ur connection is slow
Zaphirox
314 posts
Joined March 2013
Zaphirox

funnytrees wrote:

My scores don't seem to be submitting. After finishing a song, the screen is stuck on "Receiving online scores...".
My firewall allows osu!, ports 13381 and 13382 are open. I can log in, play multiplayer etc.

Trace Route to osu.ppy.sh
SPOILER
Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 2 ms
2 10.1.80.1 10 ms
3 130.81.46.82 P0-5-0-4.WASHDC-LCR-21.verizon-gni.net 12 ms
4 130.81.199.130 ae3-0.RES-BB-RTR1.verizon-gni.net 18 ms
5 152.63.38.117 0.xe-4-0-0.BR2.IAD8.ALTER.NET 13 ms
6 129.250.8.33 ae-20.r04.asbnva02.us.bb.gin.ntt.net 52 ms
7 69.31.31.32 xe-4-0-3.ar1.iad1.us.nlayer.net 12 ms
8 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
9 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
10 108.162.203.94 28 ms
Trace complete

Trace Route to cho.ppy.sh
SPOILER
Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 1 ms
2 10.1.80.1 10 ms
3 130.81.46.80 P0-5-0-4.WASHDC-LCR-22.verizon-gni.net 10 ms
4 130.81.209.222 ae5-0.RES-BB-RTR1.verizon-gni.net 10 ms
5 152.63.38.165 0.xe-10-0-0.BR2.IAD8.ALTER.NET 11 ms
6 4.68.62.137 ae17.edge1.washingtondc12.level3.net 15 ms
7 4.69.158.18 vl-3501-ve-115.ebr1.Washington12.Level3.net 23 ms
8 4.69.143.217 ae-8-8.ebr1.Washington1.Level3.net 12 ms
9 4.69.134.134 ae-71-71.csw2.Washington1.Level3.net 28 ms
10 4.69.149.82 ae-2-70.edge3.Washington4.Level3.net 13 ms
11 4.53.116.66 SOFTLAYER-T.edge3.Washington4.Level3.net 15 ms
12 173.192.18.195 ae7.bbr02.eq01.wdc02.networklayer.com 18 ms
13 173.192.18.155 ae1.bbr02.eq01.chi01.networklayer.com 48 ms
14 173.192.18.131 ae1.bbr02.cs01.den01.networklayer.com 60 ms
15 173.192.18.148 ae1.bbr01.eq01.sjc02.networklayer.com 84 ms
16 173.192.18.249 ae5.dar01.sr01.sjc01.networklayer.com 84 ms
17 50.23.118.131 po1.fcr01.sr01.sjc01.networklayer.com 86 ms
18 No reply from host
19 No reply from host
20 No reply from host
21 No reply from host
etc...
Trace Routes were the same in two different locations.

Any other solutions other than wait?
hmm I can totally say click local score then go back to global ranking then press f5 works well for me though
Kamala_old
1 post
Joined June 2013
Kamala_old
:o เชื่อมต่อ Bancho ไม่ได้
Last edited by XPJ38 , edited 1 time in total.
Ascendantt
1 post
Joined May 2013
Ascendantt
Hi ... I've got a problem with connectivity. After this last patch i cant get online. Everytime i see only Reconecting and thats all.
pls help.
Sry for my Eng.
ZenoDiac
117 posts
Joined August 2011
ZenoDiac

Ascendantt wrote:

Hi ... I've got a problem with connectivity. After this last patch i cant get online. Everytime i see only Reconecting and thats all.
pls help.
Sry for my Eng.
They put up a notice that they're currently running off a backup bancho server so perhaps just give it some time till they can sort it out and it should return to normal. You can check https://twitter.com/osustatus for future updates.
Kalle_old_1
Kalle_old_1

ZenoDiac wrote:

Ascendantt wrote:

Hi ... I've got a problem with connectivity. After this last patch i cant get online. Everytime i see only Reconecting and thats all.
pls help.
Sry for my Eng.
They put up a notice that they're currently running off a backup bancho server so perhaps just give it some time till they can sort it out and it should return to normal. You can check https://twitter.com/osustatus for future updates.
I'm still having this problem, even though it has already been fixed, i've even re-installed osu and updated it multiple times but it doesn't fix the problem...
MillhioreF
Pro Tester
5,004 posts
Joined July 2011
MillhioreF
I had to wait about 2 minutes to connect the first time after the backup bancho server was removed. Try waiting at the main menu for a while.
Kalle_old_1
Kalle_old_1

MillhioreF wrote:

I had to wait about 2 minutes to connect the first time after the backup bancho server was removed. Try waiting at the main menu for a while.
Going for 12 hours so far with no avail.
Hiryuu_old
439 posts
Joined June 2011
Hiryuu_old
I have one friend who is also experiencing the same type of problem as Kalle has. She cannot connect to bancho to get online, though from time to time whenever she has a connection and starts to play and finishes a song, none of the scores she does gets uploaded. It just shows that's attempting to upload the score but nothing happens. She cannot connect to the website either.
Kalle_old_1
Kalle_old_1

ShinseinaTenshi wrote:

I have one friend who is also experiencing the same type of problem as Kalle has. She cannot connect to bancho to get online, though from time to time whenever she has a connection and starts to play and finishes a song, none of the scores she does gets uploaded. It just shows that's attempting to upload the score but nothing happens. She cannot connect to the website either.
I can submit scores perfectly fine, its just that i can't play multi, use chat or see highscores other than local, also my supporter privileges like osu!direct or fun spoilers without clearing aren't working.
Noriko
26 posts
Joined September 2012
Noriko
That one friend aka me has now access to osu!direct as well as the website, but what really ticks me off is the fact that no matter which song I play, it lags like no tomorrow, freezing the picture and sound every two-three seconds, and the more there are sliders, the worse is the lag. I have had slight lagging before, that's for sure, but after this... fiasco all the game does is lag, lag, lag. No way I can play like this, my combo breaking after 10 hits. I re-installed osu, I even killed my 17k+ beatmaps, my firewall has been up since forever and so far it hasn't caused me any trouble, also there are only a few programs running on the background, less than usual, so it can't be the reason of the lag.
Also, at times osu!direct fails to connect and when switching game modes, the game doesn't change my rank and accuracy slot.
ZenoDiac
117 posts
Joined August 2011
ZenoDiac

takuyakenzo wrote:

That one friend aka me has now access to osu!direct as well as the website, but what really ticks me off is the fact that no matter which song I play, it lags like no tomorrow, freezing the picture and sound every two-three seconds, and the more there are sliders, the worse is the lag. I have had slight lagging before, that's for sure, but after this... fiasco all the game does is lag, lag, lag. No way I can play like this, my combo breaking after 10 hits. I re-installed osu, I even killed my 17k+ beatmaps, my firewall has been up since forever and so far it hasn't caused me any trouble, also there are only a few programs running on the background, less than usual, so it can't be the reason of the lag.
Also, at times osu!direct fails to connect and when switching game modes, the game doesn't change my rank and accuracy slot.
This can't be connectivity problem - does any of your other games do this too? But see if this might help:

Set the framelimit: You can access that ingame under Options>>Graphics tab>> Frame Limiter: set to Unlimited
Alternatively press F7 ingame untill you see "Unlimited".
OR
Unless you have a reeeeeeealy basic pc and I mean BASIC PC, you should disable some extra effects under the graphics tab and lower the screen resolution.

>killed 17K beatmaps. wow :o
Noriko
26 posts
Joined September 2012
Noriko
I tried it already, but it didn't solve any problems. The rest of my games in this computer run well and get laggy after awhile (but after like, 30 minutes or so), when right now, osu starts lagging immediately. I used all the available frame limiter options and all it did was nothing. All extra effects except combo bursts are disabled and that wasn't the problem before either.

Okay, I'm writing this post after having my computer sit for the night, and so far the game has been running normally, although I had to switch from my native resolution 1440x900 to 1024x768 and back for the game to start running smoothly again. So far so good.
Benetnasch
2 posts
Joined July 2012
Benetnasch
I'm having difficulty connecting, as well. I played for well over an hour today, but could not connect at all. Most of my scores, however, were saved. I first noticed this problem today, but the game had been running fine a few days ago.

Edit: Whatever the problem was, it's fixed now.
XPJ38
osu! Alumni
3,570 posts
Joined February 2010
XPJ38
Why was this thread [assigned] and unstickied? This makes no sense.
Abygall
61 posts
Joined April 2013
Abygall

Shimasu wrote:

For some reason I cant even login to my osu! I not sure if the sever is slow or what but it getting really annoying.
Maybe your internet is slow,or because of BanchoBot.
Kyest
2 posts
Joined July 2011
Kyest
Hey people,

I'm currently having an issue with the Login on osu!. I jus can't log-in :o

I've already done tried the things said here. I've set off the firewall and antivirus to test if they were the problem, but they weren't. I've tried opening the TCP ports 13381 and 13382, but still nothing. I've also tried to reinstall, but it didn't worked. Also checked for the status of the server, and it looks ok.

I was comparing my tracert with the one from other people who posted it here, and it certainly shows that something is not right, but I don't know how to fix it. =/
It's here; please, someone know what I have to do?


Thanks, in advance. ;D
mmnah
61 posts
Joined September 2011
mmnah
REPOST FROM THIS THREAD

Issue:
Bad connection to bancho servers

Description:
Sometimes it takes about 10 minutes to retrieve the song's ladder, to load up osu!direct, to retrieve summary at the end of the song, whilst website works fine and fast during those "delays".
Everything was ok before those continuous DDoS attacks that was not that long ago. I didn't change or touch anything since then. I have my pc up 24/7 so i even didn't turn it down.

Firewall:

Router settings:
Kyest
2 posts
Joined July 2011
Kyest

Kyest wrote:

Hey people,

I'm currently having an issue with the Login on osu!. I jus can't log-in :o
The problem mysteryously was solved by itself. :D
VidayM
1 post
Joined August 2013
VidayM
I can't login to Bancho with my new Account, but I can with my friend' one, which is older. I simply dont understand what's happening. I need help, this is apparently not a connection problem. Banchobot ?
Chi-kun
7 posts
Joined April 2013
Chi-kun
I'm still having the problem with trying to log into osu. My scores won't send and I can't play multiplayer.
Everyone's problems seemed to fix themselves, but mine seems to persist after about 1 month. Plus, whenever I try to update, this error shows.

http://chibisuke-kun.tumblr.com/post/55760667841
MarshmellowWolf
1 post
Joined April 2009
MarshmellowWolf
I'm having the same problem Kyest had. And the game cannot connect to the internet and bancho for some reason.
medoli900
2 posts
Joined April 2013
medoli900
I can't log in since i changed my password.I re-installed it and now i'm recognized as a guest,but every time i try to log in it just says "Logging in..." indefinitely.I tried all in the OP.Bancho doesn't seems down.I hope it will be fixed soon...
Ok now it work... all that is weird...
ranch dressing_old
4 posts
Joined August 2013
ranch dressing_old
I'm unable to log-in to osu! from my laptop. My brother has an account on here as well, and seems to log-in just fine from my laptop. However, whenever I try to log-in the "Logging in..." or "Connecting..." message appears at the bottom of the screen and stays there. I've waited for over 20 minutes multiple times but to no avail.

If it's anything worth mentioning, my brother's account is older than mine - but only by a few days. I've also updated Java, Flash, and osu! to their most current versions. I have no firewalls running that are interfering with the connectivity.

I really would like to log-in again and get my scores back up! If someone could help solve the problem that would be great. uwu

EDIT// After re-installing osu!, my brother can now no longer log-in to the program, either. He's better with computers than I am and suggested the problem is most likely due to some sort of firewall, but we can't find any that would be blocking the connection.
alexismariedavi
5 posts
Joined June 2013
alexismariedavi
Whenever I go into osu!, I don't see my stats in the top left hand corner or connection failed. Retrying in 30s...... That's my complaint
Seyren Delicia
25 posts
Joined June 2013
Seyren Delicia

alexismariedavi wrote:

Whenever I go into osu!, I don't see my stats in the top left hand corner or connection failed. Retrying in 30s...... That's my complaint
I'm with the same problem here :/
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