Kiyomi94 wrote:

I keep getting the 'Connection failed. Hit Shift F-1 for status' (which I'm unable to hit) and 'Connection failed. Retrying in 30s...' I've opened the ports in firewall and ran it as an administrator and tried running in compatibility mode, but it still won't connect. I'm able to connect to the internet perfectly fine so I don't believe it's exactly my internet connection.

My OS is Windows 7

OtaTako_71D wrote:

Kiyomi94 wrote:

I keep getting the 'Connection failed. Hit Shift F-1 for status' (which I'm unable to hit) and 'Connection failed. Retrying in 30s...' I've opened the ports in firewall and ran it as an administrator and tried running in compatibility mode, but it still won't connect. I'm able to connect to the internet perfectly fine so I don't believe it's exactly my internet connection.

My OS is Windows 7

Try to install a new firewall program, that is also my problem before. I install a new firewall program and it all fix my problem.
Try it, it might work on your problem too.

wahahaXD wrote:

i can play osu! for a week without any problem. but from yesterday, i cant login in game, but i can on the website...it shows "connection failed, retrying in 30s".
i tried to logout and login again, tried the firewall stuffs, change my password and tried to login again on website and game and the same problem occurs again.

OtaTako_71D wrote:

wahahaXD wrote:

i can play osu! for a week without any problem. but from yesterday, i cant login in game, but i can on the website...it shows "connection failed, retrying in 30s".
i tried to logout and login again, tried the firewall stuffs, change my password and tried to login again on website and game and the same problem occurs again.

Try to do my suggestion.
Let see if it will solve your problem.

OtaTako_71D wrote:

wahahaXD-san

oh, try to use Comodo Free firewall instead. (http://www.comodo.com/home/internet-sec ... rewall.php)
if it don't work, try to look for firewall program here --> (http://www.brighthub.com/computing/smb- ... 38214.aspx)

OtaTako_71D wrote:

wahahaXD-san

oh, try to use Comodo Free firewall instead. (http://www.comodo.com/home/internet-sec ... rewall.php)
if it don't work, try to look for firewall program here --> (http://www.brighthub.com/computing/smb- ... 38214.aspx)

TheVileOne wrote:

It would help by posting your router model.... and which firewalls you use.

Also are you using irc at the same time?

ErufenRito wrote:

Anyone else experiencing this?

http://puu.sh/1S6yx

Lolicore Flandre wrote:

I'm assuming the datacentre exploded again.
Keep checking osustatus for information.

akronicillness wrote:

it still says server side error but if i play offline my ranks are still uploaded any idea why? not that im complaining.

Jackoz wrote:

I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...

Jackoz wrote:

I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...

Kuroneko-sHerald wrote:

As you can see here today there were problems with servers.

Oinari-sama wrote:

Jackoz wrote:

I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...

Does the 502 error only happen to osu related sites? Have you tried clearing browser cache and cookies then restart the browser?

I don't know how much this is going to help but it's worth a try anyway...

OtaTako_71D wrote:

Well fix my problem by myself.
I just install a new firewall and it all fix the problem.

makipogz wrote:

it displays bancho connectivity error please help me log in..

Cookie wrote:

Re-install/Run osume? it might work

Andriani wrote:

I am also having problems connecting. I'm using a mobile connection, because i move alot, but it has worked before too, so why not now? This has been happening for like a week or two. Tried opening ports.

Merengil wrote:

I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here
It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps

Andriani wrote:

Merengil wrote:

I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here
It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps

Wow, this actually worked for me! Thanks a ton! You should add this one to the solutions on page 1.

Ryuuzuki wrote:

replace osu! exe with this one maybe ... http://s.ppy.sh/release/osu!.exe

ZedCraftOnline wrote:

how do i log out in game

XPJ38 wrote:

how do i log out in game

Go to Options > Online tab > click on "Logged in as..." > click on Logout.

ZedCraftOnline wrote:

but it doesn't pop anything

XPJ38 wrote:

ZedCraftOnline wrote:

but it doesn't pop anything

Maybe that's because you're running the game in full screen? Untick "Fullscreen mode" under the Graphics tab and see it is any better.

funnytrees wrote:

My scores don't seem to be submitting. After finishing a song, the screen is stuck on "Receiving online scores...".
My firewall allows osu!, ports 13381 and 13382 are open. I can log in, play multiplayer etc.

Trace Route to osu.ppy.sh

SPOILER

Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 2 ms
2 10.1.80.1 10 ms
3 130.81.46.82 P0-5-0-4.WASHDC-LCR-21.verizon-gni.net 12 ms
4 130.81.199.130 ae3-0.RES-BB-RTR1.verizon-gni.net 18 ms
5 152.63.38.117 0.xe-4-0-0.BR2.IAD8.ALTER.NET 13 ms
6 129.250.8.33 ae-20.r04.asbnva02.us.bb.gin.ntt.net 52 ms
7 69.31.31.32 xe-4-0-3.ar1.iad1.us.nlayer.net 12 ms
8 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
9 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
10 108.162.203.94 28 ms
Trace complete

Trace Route to cho.ppy.sh

SPOILER

Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 1 ms
2 10.1.80.1 10 ms
3 130.81.46.80 P0-5-0-4.WASHDC-LCR-22.verizon-gni.net 10 ms
4 130.81.209.222 ae5-0.RES-BB-RTR1.verizon-gni.net 10 ms
5 152.63.38.165 0.xe-10-0-0.BR2.IAD8.ALTER.NET 11 ms
6 4.68.62.137 ae17.edge1.washingtondc12.level3.net 15 ms
7 4.69.158.18 vl-3501-ve-115.ebr1.Washington12.Level3.net 23 ms
8 4.69.143.217 ae-8-8.ebr1.Washington1.Level3.net 12 ms
9 4.69.134.134 ae-71-71.csw2.Washington1.Level3.net 28 ms
10 4.69.149.82 ae-2-70.edge3.Washington4.Level3.net 13 ms
11 4.53.116.66 SOFTLAYER-T.edge3.Washington4.Level3.net 15 ms
12 173.192.18.195 ae7.bbr02.eq01.wdc02.networklayer.com 18 ms
13 173.192.18.155 ae1.bbr02.eq01.chi01.networklayer.com 48 ms
14 173.192.18.131 ae1.bbr02.cs01.den01.networklayer.com 60 ms
15 173.192.18.148 ae1.bbr01.eq01.sjc02.networklayer.com 84 ms
16 173.192.18.249 ae5.dar01.sr01.sjc01.networklayer.com 84 ms
17 50.23.118.131 po1.fcr01.sr01.sjc01.networklayer.com 86 ms
18 No reply from host
19 No reply from host
20 No reply from host
21 No reply from host
etc...

Trace Routes were the same in two different locations.

Any other solutions other than wait?

Ascendantt wrote:

Hi ... I've got a problem with connectivity. After this last patch i cant get online. Everytime i see only Reconecting and thats all.
pls help.
Sry for my Eng.

ZenoDiac wrote:

Ascendantt wrote:

Hi ... I've got a problem with connectivity. After this last patch i cant get online. Everytime i see only Reconecting and thats all.
pls help.
Sry for my Eng.

They put up a notice that they're currently running off a backup bancho server so perhaps just give it some time till they can sort it out and it should return to normal. You can check https://twitter.com/osustatus for future updates.

MillhioreF wrote:

I had to wait about 2 minutes to connect the first time after the backup bancho server was removed. Try waiting at the main menu for a while.

ShinseinaTenshi wrote:

I have one friend who is also experiencing the same type of problem as Kalle has. She cannot connect to bancho to get online, though from time to time whenever she has a connection and starts to play and finishes a song, none of the scores she does gets uploaded. It just shows that's attempting to upload the score but nothing happens. She cannot connect to the website either.

takuyakenzo wrote:

That one friend aka me has now access to osu!direct as well as the website, but what really ticks me off is the fact that no matter which song I play, it lags like no tomorrow, freezing the picture and sound every two-three seconds, and the more there are sliders, the worse is the lag. I have had slight lagging before, that's for sure, but after this... fiasco all the game does is lag, lag, lag. No way I can play like this, my combo breaking after 10 hits. I re-installed osu, I even killed my 17k+ beatmaps, my firewall has been up since forever and so far it hasn't caused me any trouble, also there are only a few programs running on the background, less than usual, so it can't be the reason of the lag.
Also, at times osu!direct fails to connect and when switching game modes, the game doesn't change my rank and accuracy slot.

Shimasu wrote:

For some reason I cant even login to my osu! I not sure if the sever is slow or what but it getting really annoying.

Kyest wrote:

Hey people,

I'm currently having an issue with the Login on osu!. I jus can't log-in