[resolved] Bancho connectivity help & troubleshooting‬ · forum‬

Jackoz_old

Joined July 2012

Jackoz_old 2013-01-26T08:58:56+00:00

I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...

Tazki27

7 posts

Joined March 2011

Tazki27 2013-01-27T15:17:50+00:00

Jackoz wrote:
I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...

I think we are being ignored. xD

Additional info on my end: Sometimes my pc lags and when that happens, OSU connects to the interwebz. and when I finish a song, it doesn't send the score!
I've done a lot. Did what this thread says too. Firewall, moved osu to various places, still not working. >.<

Oinari-sama

osu! Alumni

3,403 posts

Joined July 2010

Oinari-sama 2013-01-28T04:59:31+00:00

Jackoz wrote:
I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...

Does the 502 error only happen to osu related sites? Have you tried clearing browser cache and cookies then restart the browser?

I don't know how much this is going to help but it's worth a try anyway...

Oinari-sama

osu! Alumni

3,403 posts

Joined July 2010

Oinari-sama 2013-01-28T11:18:01+00:00

LOL when did peppy slip this in? Nice touch

SuperMoutarde

257 posts

Joined November 2012

SuperMoutarde 2013-01-28T14:57:42+00:00

Hello!

I'm having trouble wih Bancho today. I get disconnected every 20 seconds or so. It manages to connect but just cannot stay connected. It was working very well with the exact same config yesterday (same laptop/internet). I don't think it's an issue caused by my internet connexion, because everything else ir running smoothly.

Any idea on how to fix?

Kuroneko-sHerald

1,081 posts

Joined August 2008

Kuroneko-sHerald 2013-01-28T15:02:56+00:00

As you can see here today there were problems with servers.

SuperMoutarde

257 posts

Joined November 2012

SuperMoutarde 2013-01-28T15:05:08+00:00

Kuroneko-sHerald wrote:
As you can see here today there were problems with servers.

Oh ok sorry, I didn't know about this page, I'll check it out when I have problems now. Thank you!

AngelHoney

2,155 posts

Joined May 2009

AngelHoney 2013-01-28T16:51:48+00:00

hi there !

i have a problem for hitsounds , im not sure is that problem for me only

http://osu.ppy.sh/s/76444 here is my mapset

when i see AUTO on osu mode , its okay

but when i try to see AUTO on ctb/mania mode , its ...lol (i mean hitsound is softwhistle in osu , but in ctb/mania , hitsound is normalwhislt >_>

hope you can understand what i say ~

and ..do you have same problem o.o?

peppy

19,374 posts

Here since the beginning

peppy 2013-01-28T17:16:14+00:00

this is not the right thread.

Jackoz_old

7 posts

Joined July 2012

Jackoz_old 2013-01-29T10:18:14+00:00

Oinari-sama wrote:
Jackoz wrote:
I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...
Does the 502 error only happen to osu related sites? Have you tried clearing browser cache and cookies then restart the browser?

I don't know how much this is going to help but it's worth a try anyway...

Did that. Worked like a charm. I can connect to stat.ppy.sh again.
Problem is, that darn Connecting phase of the Log-in.
Can't anybody help? I tried everything but slamming my laptop on the floor.

MAJOR EDIT:

OtaTako_71D wrote:
Well fix my problem by myself.
I just install a new firewall and it all fix the problem.

^ This worked for me. See the following posts to see what firewall...

makipogz

9 posts

Joined October 2011

makipogz 2013-02-11T06:32:22+00:00

it displays bancho connectivity error please help me log in..

Andriani

10 posts

Joined January 2010

Andriani 2013-02-11T15:33:18+00:00

I am also having problems connecting. I'm using a mobile connection, because i move alot, but it has worked before too, so why not now? This has been happening for like a week or two. Tried opening ports.

IvaTwist

2 posts

Joined September 2012

IvaTwist 2013-02-11T23:17:51+00:00

it says my bancho or whatever is too old, i mean, what? i have no idea of what that means and i have no idea of what to do...

MillhioreF

Pro Tester

5,004 posts

Joined July 2011

MillhioreF 2013-02-12T15:06:22+00:00

Your client is probably way out of date. Run osume.exe and it should update you to the latest version.

OtaTako_71D

21 posts

Joined October 2012

OtaTako_71D 2013-02-15T02:47:50+00:00

makipogz wrote:
it displays bancho connectivity error please help me log in..

Can you log-in on the game before this problem happen?
If not, try to allow osu! in your firewall settings.

xSky034

1 post

Joined February 2013

xSky034 2013-02-17T00:28:14+00:00

i need help bancho wont connect

fallensurreal

1 post

Joined February 2012

fallensurreal 2013-02-18T23:11:01+00:00

I can't connect and I can't even make an account.

I tried everything portfoward, check if the ip is blacklisted,

When I try to connect it just says fail to connect :/

jesse1412

1,457 posts

Joined January 2010

jesse1412 2013-02-19T14:30:44+00:00

Keep getting this when I try to log in.

EDIT: Test build works fine.

Uni

osu! Alumni

250 posts

Joined December 2010

Uni 2013-02-19T18:40:41+00:00

Re-install/Run osume? it might work

jesse1412

1,457 posts

Joined January 2010

jesse1412 2013-02-19T18:44:11+00:00

Cookie wrote:
Re-install/Run osume? it might work

Nope.

Still happening, how long does this usually take to fix itself?

Will it even fix itself?

Andriani

10 posts

Joined January 2010

Andriani 2013-02-23T19:37:16+00:00

Andriani wrote:
I am also having problems connecting. I'm using a mobile connection, because i move alot, but it has worked before too, so why not now? This has been happening for like a week or two. Tried opening ports.

So there isn't any known fixes for this?

SweetieShy

1 post

Joined November 2012

SweetieShy 2013-02-28T22:02:58+00:00

I receive a "Bancho Authentication failed." While trying to log into Osu! I'm not sure why it even logged me out and I used to be able to play online with no problems. My firewall and router settings have not been changed. I'm not sure what the problem is at all :S

Edit:Seemed to fix the problem. When logging into the website my password has a capital while on the client it doesn't. Peculiar.

Last edited by SweetieShy 2013-03-03T23:02:54+00:00, edited 1 time in total.

Sirgofman

4 posts

Joined January 2013

Sirgofman 2013-03-03T15:29:43+00:00

same problem =(

duck123

7 posts

Joined March 2013

duck123 2013-03-18T20:00:04+00:00

Receiving data... only happens on my mobile connection so i think it has something to do with open ports (mobile has all closed vs. this one is partially open).

Merengil

1 post

Joined May 2011

Merengil 2013-03-20T18:36:22+00:00

I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here

It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps

Andriani

10 posts

Joined January 2010

Andriani 2013-03-23T13:07:11+00:00

Merengil wrote:
I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here
It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps

Wow, this actually worked for me! Thanks a ton! You should add this one to the solutions on page 1.

Shadow

188 posts

Joined March 2010

Shadow 2013-03-25T09:04:34+00:00

Nevermind, problem has resolved itself.

Sharonana

1 post

Joined November 2012

Sharonana 2013-04-06T13:34:02+00:00

I have a problem - it seems that my osu can't connect other than in a time window of few hours in the morning every day (or sometimes just randomly but very rarely). It doesn't work on both of my computers who are connected to the internet but my internet works completely fine and I have absolutely no clue what's wrong. Anyone has an idea how to solve it? thanks <3

lody tomiya

57 posts

Joined August 2012

lody tomiya 2013-04-13T04:36:23+00:00

help, when i start osu, it doesn't automatically log in. when i tried to click my username in the upper left corner, a notification pops up and say "an error has occured somewhere in osu! and has been reported. osu! will attempt to keep running". i tried to reinstall osu but the problem's still there

Ryuuzuki

14 posts

Joined April 2013

Ryuuzuki 2013-04-13T22:36:11+00:00

it is havent fixed yet? after last update this all happened. i hope they fix it soon...
i cant submit my scores LOL ...

theowest

osu! Alumni

6,891 posts

Joined January 2009

theowest 2013-04-14T12:39:07+00:00

Andriani wrote:
Merengil wrote:
I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here
It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps
Wow, this actually worked for me! Thanks a ton! You should add this one to the solutions on page 1.

these how now been added to the op

Ryuuzuki

14 posts

Joined April 2013

Ryuuzuki 2013-04-14T17:23:47+00:00

replace osu! exe with this one maybe ... http://s.ppy.sh/release/osu!.exe

lody tomiya

57 posts

Joined August 2012

lody tomiya 2013-04-15T11:09:12+00:00

Ryuuzuki wrote:
replace osu! exe with this one maybe ... http://s.ppy.sh/release/osu!.exe

still doesn't work ._.

ZedCraftOnline

4 posts

Joined April 2013

ZedCraftOnline 2013-04-20T20:57:57+00:00

how do i log out in game

XPJ38

osu! Alumni

3,570 posts

Joined February 2010

XPJ38 2013-04-20T21:11:51+00:00

ZedCraftOnline wrote:
how do i log out in game

Go to Options > Online tab > click on "Logged in as..." > click on Logout.

ZedCraftOnline

4 posts

Joined April 2013

ZedCraftOnline 2013-04-20T21:16:23+00:00

[

XPJ38 wrote:
how do i log out in game

Go to Options > Online tab > click on "Logged in as..." > click on Logout.

but it doesn't pop anything

XPJ38

osu! Alumni

3,570 posts

Joined February 2010

XPJ38 2013-04-20T21:28:18+00:00

ZedCraftOnline wrote:
but it doesn't pop anything

Maybe that's because you're running the game in full screen? Untick "Fullscreen mode" under the Graphics tab and see it is any better.

ZedCraftOnline

4 posts

Joined April 2013

ZedCraftOnline 2013-04-21T00:47:20+00:00

XPJ38 wrote:
ZedCraftOnline wrote:
but it doesn't pop anything
Maybe that's because you're running the game in full screen? Untick "Fullscreen mode" under the Graphics tab and see it is any better.

thanks but i downloaded again and it worked

Toppcom

1 post

Joined April 2013

Toppcom 2013-04-24T16:30:48+00:00

I want to play with my friends, i can log in, start a lobby, but after a short while i disconnect. First i get removed from the game lobby, (if I was in one) NOTE: my friends can't see me in lobby, but i can still see the lobby. Then I get sent back to the main menu. I've enabled Osu! in my firewall, and made a rule for the ports. I'm not loosing my internet, as i am still skyping with my friends when i drop.

yorickblabla

2 posts

Joined February 2012

yorickblabla 2013-04-27T23:46:59+00:00

Hello people,

I hope anyone here is able to help me.

27-04-1013 i had to run an osu update, which installed fine (as far as i could see)
When i started playing, i notices a split second freeze every 2 seconds. A friend of mine suggested repairing osu via the original installer.
I did repair osu, and after re-initialising every song the freeze was gone; however, i wasn't able to connect to bancho ever since. Does anyone know any reason as to why that is? Thanks in advance for any suggestions.

Specifics:
i'm running a viao laptop with windows 7 SP 1.
Processor: Intil Core i3-2310M with 2.10Ghz
4,00 Gb RAM
640bit operating system
AMD Radeon HA 6470M video card (?)

My knowledge on these kind of subjects is minimal, so it could be something very simple.
I have tried restarting osu, restarting my laptop and anything suggested above.

Again, thanks in advance for any suggestions

Yorick

Edit: Nevermind, somehow things worked out after reinstalling osu 4 times.

Last edited by yorickblabla 2013-04-30T11:07:55+00:00, edited 1 time in total.

ZenoDiac

117 posts

Joined August 2011

ZenoDiac 2013-04-29T20:15:12+00:00

My game disconnects from bancho only when I push F8/F9(to see friends),which is weird. It then reconnects after 5 secs, which is a bugger when trying to play online and getting kicked out.
I've tried about all the solutions listed and nothing seemed to work for my disconnection problems.I asked a friend to come test his game on my line and he received the same problems.
Thus I conclude it to be my internet connection - though I have NO problems at with any of my other online games. Perhaps the port is being shaped? Though it should be unshaped for games...Any help?

funnytrees

28 posts

Joined September 2012

funnytrees 2013-05-13T22:50:00+00:00

My scores don't seem to be submitting. After finishing a song, the screen is stuck on "Receiving online scores...".
My firewall allows osu!, ports 13381 and 13382 are open. I can log in, play multiplayer etc.

Trace Route to osu.ppy.sh

SPOILER

Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 2 ms
2 10.1.80.1 10 ms
3 130.81.46.82 P0-5-0-4.WASHDC-LCR-21.verizon-gni.net 12 ms
4 130.81.199.130 ae3-0.RES-BB-RTR1.verizon-gni.net 18 ms
5 152.63.38.117 0.xe-4-0-0.BR2.IAD8.ALTER.NET 13 ms
6 129.250.8.33 ae-20.r04.asbnva02.us.bb.gin.ntt.net 52 ms
7 69.31.31.32 xe-4-0-3.ar1.iad1.us.nlayer.net 12 ms
8 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
9 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
10 108.162.203.94 28 ms
Trace complete

Trace Route to cho.ppy.sh

SPOILER

Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 1 ms
2 10.1.80.1 10 ms
3 130.81.46.80 P0-5-0-4.WASHDC-LCR-22.verizon-gni.net 10 ms
4 130.81.209.222 ae5-0.RES-BB-RTR1.verizon-gni.net 10 ms
5 152.63.38.165 0.xe-10-0-0.BR2.IAD8.ALTER.NET 11 ms
6 4.68.62.137 ae17.edge1.washingtondc12.level3.net 15 ms
7 4.69.158.18 vl-3501-ve-115.ebr1.Washington12.Level3.net 23 ms
8 4.69.143.217 ae-8-8.ebr1.Washington1.Level3.net 12 ms
9 4.69.134.134 ae-71-71.csw2.Washington1.Level3.net 28 ms
10 4.69.149.82 ae-2-70.edge3.Washington4.Level3.net 13 ms
11 4.53.116.66 SOFTLAYER-T.edge3.Washington4.Level3.net 15 ms
12 173.192.18.195 ae7.bbr02.eq01.wdc02.networklayer.com 18 ms
13 173.192.18.155 ae1.bbr02.eq01.chi01.networklayer.com 48 ms
14 173.192.18.131 ae1.bbr02.cs01.den01.networklayer.com 60 ms
15 173.192.18.148 ae1.bbr01.eq01.sjc02.networklayer.com 84 ms
16 173.192.18.249 ae5.dar01.sr01.sjc01.networklayer.com 84 ms
17 50.23.118.131 po1.fcr01.sr01.sjc01.networklayer.com 86 ms
18 No reply from host
19 No reply from host
20 No reply from host
21 No reply from host
etc...

Trace Routes were the same in two different locations.

Any other solutions other than wait?

YunoFanatic

1,699 posts

Joined April 2013

YunoFanatic 2013-05-18T08:23:04+00:00

or just ur connection is slow

Zaphirox

314 posts

Joined March 2013

Zaphirox 2013-05-21T01:53:25+00:00

funnytrees wrote:
My scores don't seem to be submitting. After finishing a song, the screen is stuck on "Receiving online scores...".
My firewall allows osu!, ports 13381 and 13382 are open. I can log in, play multiplayer etc.

Trace Route to osu.ppy.sh
SPOILER
Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 2 ms
2 10.1.80.1 10 ms
3 130.81.46.82 P0-5-0-4.WASHDC-LCR-21.verizon-gni.net 12 ms
4 130.81.199.130 ae3-0.RES-BB-RTR1.verizon-gni.net 18 ms
5 152.63.38.117 0.xe-4-0-0.BR2.IAD8.ALTER.NET 13 ms
6 129.250.8.33 ae-20.r04.asbnva02.us.bb.gin.ntt.net 52 ms
7 69.31.31.32 xe-4-0-3.ar1.iad1.us.nlayer.net 12 ms
8 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
9 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
10 108.162.203.94 28 ms
Trace complete

Trace Route to cho.ppy.sh
SPOILER
Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 1 ms
2 10.1.80.1 10 ms
3 130.81.46.80 P0-5-0-4.WASHDC-LCR-22.verizon-gni.net 10 ms
4 130.81.209.222 ae5-0.RES-BB-RTR1.verizon-gni.net 10 ms
5 152.63.38.165 0.xe-10-0-0.BR2.IAD8.ALTER.NET 11 ms
6 4.68.62.137 ae17.edge1.washingtondc12.level3.net 15 ms
7 4.69.158.18 vl-3501-ve-115.ebr1.Washington12.Level3.net 23 ms
8 4.69.143.217 ae-8-8.ebr1.Washington1.Level3.net 12 ms
9 4.69.134.134 ae-71-71.csw2.Washington1.Level3.net 28 ms
10 4.69.149.82 ae-2-70.edge3.Washington4.Level3.net 13 ms
11 4.53.116.66 SOFTLAYER-T.edge3.Washington4.Level3.net 15 ms
12 173.192.18.195 ae7.bbr02.eq01.wdc02.networklayer.com 18 ms
13 173.192.18.155 ae1.bbr02.eq01.chi01.networklayer.com 48 ms
14 173.192.18.131 ae1.bbr02.cs01.den01.networklayer.com 60 ms
15 173.192.18.148 ae1.bbr01.eq01.sjc02.networklayer.com 84 ms
16 173.192.18.249 ae5.dar01.sr01.sjc01.networklayer.com 84 ms
17 50.23.118.131 po1.fcr01.sr01.sjc01.networklayer.com 86 ms
18 No reply from host
19 No reply from host
20 No reply from host
21 No reply from host
etc...
Trace Routes were the same in two different locations.

Any other solutions other than wait?

hmm I can totally say click local score then go back to global ranking then press f5 works well for me though

Kamala_old

1 post

Joined June 2013

Kamala_old 2013-07-07T02:59:07+00:00

เชื่อมต่อ Bancho ไม่ได้

Last edited by XPJ38 2013-07-07T03:36:09+00:00, edited 1 time in total.

Ascendantt

1 post

Joined May 2013

Ascendantt 2013-07-17T13:15:47+00:00

Hi ... I've got a problem with connectivity. After this last patch i cant get online. Everytime i see only Reconecting and thats all.
pls help.
Sry for my Eng.

ZenoDiac

117 posts

Joined August 2011

ZenoDiac 2013-07-17T13:28:52+00:00

Ascendantt wrote:
Hi ... I've got a problem with connectivity. After this last patch i cant get online. Everytime i see only Reconecting and thats all.
pls help.
Sry for my Eng.

They put up a notice that they're currently running off a backup bancho server so perhaps just give it some time till they can sort it out and it should return to normal. You can check https://twitter.com/osustatus for future updates.

Kalle_old_1

Kalle_old_1 2013-07-18T21:32:59+00:00

ZenoDiac wrote:
Ascendantt wrote:
Hi ... I've got a problem with connectivity. After this last patch i cant get online. Everytime i see only Reconecting and thats all.
pls help.
Sry for my Eng.
They put up a notice that they're currently running off a backup bancho server so perhaps just give it some time till they can sort it out and it should return to normal. You can check https://twitter.com/osustatus for future updates.

I'm still having this problem, even though it has already been fixed, i've even re-installed osu and updated it multiple times but it doesn't fix the problem...

MillhioreF

Pro Tester

5,004 posts

Joined July 2011

MillhioreF 2013-07-19T00:21:44+00:00

I had to wait about 2 minutes to connect the first time after the backup bancho server was removed. Try waiting at the main menu for a while.

Kalle_old_1

Kalle_old_1 2013-07-19T09:45:23+00:00

MillhioreF wrote:
I had to wait about 2 minutes to connect the first time after the backup bancho server was removed. Try waiting at the main menu for a while.

Going for 12 hours so far with no avail.

Hiryuu_old

439 posts

Joined June 2011

Hiryuu_old 2013-07-19T15:24:01+00:00

I have one friend who is also experiencing the same type of problem as Kalle has. She cannot connect to bancho to get online, though from time to time whenever she has a connection and starts to play and finishes a song, none of the scores she does gets uploaded. It just shows that's attempting to upload the score but nothing happens. She cannot connect to the website either.

Kalle_old_1

Kalle_old_1 2013-07-19T15:43:20+00:00

ShinseinaTenshi wrote:
I have one friend who is also experiencing the same type of problem as Kalle has. She cannot connect to bancho to get online, though from time to time whenever she has a connection and starts to play and finishes a song, none of the scores she does gets uploaded. It just shows that's attempting to upload the score but nothing happens. She cannot connect to the website either.

I can submit scores perfectly fine, its just that i can't play multi, use chat or see highscores other than local, also my supporter privileges like osu!direct or fun spoilers without clearing aren't working.

Noriko

26 posts

Joined September 2012

Noriko 2013-07-19T18:44:28+00:00

That one friend aka me has now access to osu!direct as well as the website, but what really ticks me off is the fact that no matter which song I play, it lags like no tomorrow, freezing the picture and sound every two-three seconds, and the more there are sliders, the worse is the lag. I have had slight lagging before, that's for sure, but after this... fiasco all the game does is lag, lag, lag. No way I can play like this, my combo breaking after 10 hits. I re-installed osu, I even killed my 17k+ beatmaps, my firewall has been up since forever and so far it hasn't caused me any trouble, also there are only a few programs running on the background, less than usual, so it can't be the reason of the lag.
Also, at times osu!direct fails to connect and when switching game modes, the game doesn't change my rank and accuracy slot.

ZenoDiac

117 posts

Joined August 2011

ZenoDiac 2013-07-19T23:32:32+00:00

takuyakenzo wrote:
That one friend aka me has now access to osu!direct as well as the website, but what really ticks me off is the fact that no matter which song I play, it lags like no tomorrow, freezing the picture and sound every two-three seconds, and the more there are sliders, the worse is the lag. I have had slight lagging before, that's for sure, but after this... fiasco all the game does is lag, lag, lag. No way I can play like this, my combo breaking after 10 hits. I re-installed osu, I even killed my 17k+ beatmaps, my firewall has been up since forever and so far it hasn't caused me any trouble, also there are only a few programs running on the background, less than usual, so it can't be the reason of the lag.
Also, at times osu!direct fails to connect and when switching game modes, the game doesn't change my rank and accuracy slot.

This can't be connectivity problem - does any of your other games do this too? But see if this might help:

Set the framelimit: You can access that ingame under Options>>Graphics tab>> Frame Limiter: set to Unlimited
Alternatively press F7 ingame untill you see "Unlimited".
OR
Unless you have a reeeeeeealy basic pc and I mean BASIC PC, you should disable some extra effects under the graphics tab and lower the screen resolution.

>killed 17K beatmaps. wow

Noriko

26 posts

Joined September 2012

Noriko 2013-07-20T09:03:59+00:00

I tried it already, but it didn't solve any problems. The rest of my games in this computer run well and get laggy after awhile (but after like, 30 minutes or so), when right now, osu starts lagging immediately. I used all the available frame limiter options and all it did was nothing. All extra effects except combo bursts are disabled and that wasn't the problem before either.

Okay, I'm writing this post after having my computer sit for the night, and so far the game has been running normally, although I had to switch from my native resolution 1440x900 to 1024x768 and back for the game to start running smoothly again. So far so good.

Benetnasch

2 posts

Joined July 2012

Benetnasch 2013-07-23T03:31:04+00:00

I'm having difficulty connecting, as well. I played for well over an hour today, but could not connect at all. Most of my scores, however, were saved. I first noticed this problem today, but the game had been running fine a few days ago.

Edit: Whatever the problem was, it's fixed now.

XPJ38

osu! Alumni

3,570 posts

Joined February 2010

XPJ38 2013-07-30T07:03:45+00:00

Why was this thread [assigned] and unstickied? This makes no sense.

Abygall

61 posts

Joined April 2013

Abygall 2013-08-03T14:02:01+00:00

Shimasu wrote:
For some reason I cant even login to my osu! I not sure if the sever is slow or what but it getting really annoying.

Maybe your internet is slow,or because of BanchoBot.

Kyest

2 posts

Joined July 2011

Kyest 2013-08-04T17:28:34+00:00

Hey people,

I'm currently having an issue with the Login on osu!. I jus can't log-in

I've already done tried the things said here. I've set off the firewall and antivirus to test if they were the problem, but they weren't. I've tried opening the TCP ports 13381 and 13382, but still nothing. I've also tried to reinstall, but it didn't worked. Also checked for the status of the server, and it looks ok.

I was comparing my tracert with the one from other people who posted it here, and it certainly shows that something is not right, but I don't know how to fix it. =/
It's here; please, someone know what I have to do?

Thanks, in advance. ;D

mmnah

61 posts

Joined September 2011

mmnah 2013-08-05T11:28:41+00:00

REPOST FROM THIS THREAD

Issue:
Bad connection to bancho servers

Description:
Sometimes it takes about 10 minutes to retrieve the song's ladder, to load up osu!direct, to retrieve summary at the end of the song, whilst website works fine and fast during those "delays".
Everything was ok before those continuous DDoS attacks that was not that long ago. I didn't change or touch anything since then. I have my pc up 24/7 so i even didn't turn it down.

Firewall:

Router settings:

Kyest

2 posts

Joined July 2011

Kyest 2013-08-05T15:44:42+00:00

Kyest wrote:
Hey people,

I'm currently having an issue with the Login on osu!. I jus can't log-in

The problem mysteryously was solved by itself.

VidayM

1 post

Joined August 2013

VidayM 2013-08-06T17:28:49+00:00

I can't login to Bancho with my new Account, but I can with my friend' one, which is older. I simply dont understand what's happening. I need help, this is apparently not a connection problem. Banchobot ?

Chi-kun

7 posts

Joined April 2013

Chi-kun 2013-08-09T18:37:36+00:00

I'm still having the problem with trying to log into osu. My scores won't send and I can't play multiplayer.
Everyone's problems seemed to fix themselves, but mine seems to persist after about 1 month. Plus, whenever I try to update, this error shows.

http://chibisuke-kun.tumblr.com/post/55760667841

MarshmellowWolf

1 post

Joined April 2009

MarshmellowWolf 2013-08-09T23:13:09+00:00

I'm having the same problem Kyest had. And the game cannot connect to the internet and bancho for some reason.

medoli900

2 posts

Joined April 2013

medoli900 2013-08-11T00:12:25+00:00

I can't log in since i changed my password.I re-installed it and now i'm recognized as a guest,but every time i try to log in it just says "Logging in..." indefinitely.I tried all in the OP.Bancho doesn't seems down.I hope it will be fixed soon...
Ok now it work... all that is weird...

ranch dressing_old

4 posts

Joined August 2013

ranch dressing_old 2013-08-12T04:26:45+00:00

I'm unable to log-in to osu! from my laptop. My brother has an account on here as well, and seems to log-in just fine from my laptop. However, whenever I try to log-in the "Logging in..." or "Connecting..." message appears at the bottom of the screen and stays there. I've waited for over 20 minutes multiple times but to no avail.

If it's anything worth mentioning, my brother's account is older than mine - but only by a few days. I've also updated Java, Flash, and osu! to their most current versions. I have no firewalls running that are interfering with the connectivity.

I really would like to log-in again and get my scores back up! If someone could help solve the problem that would be great. uwu

EDIT// After re-installing osu!, my brother can now no longer log-in to the program, either. He's better with computers than I am and suggested the problem is most likely due to some sort of firewall, but we can't find any that would be blocking the connection.

alexismariedavi

5 posts

Joined June 2013

alexismariedavi 2013-08-12T15:24:35+00:00

Whenever I go into osu!, I don't see my stats in the top left hand corner or connection failed. Retrying in 30s...... That's my complaint

Seyren Delicia

25 posts

Joined June 2013

Seyren Delicia 2013-08-15T00:46:15+00:00

alexismariedavi wrote:
Whenever I go into osu!, I don't see my stats in the top left hand corner or connection failed. Retrying in 30s...... That's my complaint

I'm with the same problem here :/

Seyren Delicia

25 posts

Joined June 2013

Seyren Delicia 2013-08-15T02:08:14+00:00

seems that my problem is solved now thx

commander68

1 post

Joined August 2013

commander68 2013-08-15T14:31:36+00:00

I'm having the same problem where it said retrying in 30 seconds but now it's saying experiencing another incoming attack which is EXTREMELY SCARY...

Marcin

osu! Alumni

4,944 posts

Joined March 2011

Marcin 2013-08-15T14:39:21+00:00

The attack is occuring on server-side, and is called DDoS, which makes you impossible to connect to the server, don't worry, nothing on your end will happen.

aliciasimoned

56 posts

Joined June 2013

aliciasimoned 2013-08-16T00:54:36+00:00

Seyrenn wrote:
alexismariedavi wrote:
Whenever I go into osu!, I don't see my stats in the top left hand corner or connection failed. Retrying in 30s...... That's my complaint
I'm with the same problem here :/

I am having that exact same problem with that also and i tried that 6 times. What should i do about this

Last edited by aliciasimoned 2013-08-17T21:22:33+00:00, edited 1 time in total.

Bonobonobo

1 post

Joined April 2013

Bonobonobo 2013-08-16T14:01:56+00:00

I'm able to log in to osu! and I can see the global rankings and replays, but anything related to multiplayer doesn't work for me. I can't see online users or find lobbies. On the bottom of the screen, it almost always says "Receiving Data", but every so often it will say "Connection timed out" and then log me in again. A friend tells me that on his end, he sees online notifications pop up whenever it relogs me, but he can't chat or invite me. It has been like this for a while, though recently I have been able to connect at seemingly random times - one time it happened after I reset my router, and a few more times I was able to connect after leaving the game on for hours. I've already opened the ports on my firewall.

EDIT: IT WORKS THANK YOU FOR THE PATCH

Last edited by Bonobonobo 2013-08-21T08:45:41+00:00, edited 1 time in total.

peppy

19,374 posts

Here since the beginning

peppy 2013-08-21T08:16:09+00:00

All bancho connection problems should now be fixed. Please update to the latest version and try connecting again.

Alurn

30 posts

Joined August 2008

Alurn 2013-08-21T12:42:32+00:00

Unfortunately it's still happening for me

My friends are logged in and playing.

Once I logged out, I can't ever log back in and I'm stuck logging in. I reinstalled Osu! and my firewalls are off + it's an exception, no antivirus is installed and the internet is performing perfectly.

Osu has run absolutely fine for five years until now

Marcin

osu! Alumni

4,944 posts

Joined March 2011

Marcin 2013-08-21T12:59:52+00:00

Well did you tried waiting longer time (like 2 minutes?)
Also since you're supporter, you may try test build which relies on new protocol and see if it works.

aDiclonius

60 posts

Joined August 2012

aDiclonius 2013-08-22T08:46:41+00:00

even after the patch i still cant connect >.<
waiting now for like 2 days

edit: ok seems like i sloved it by my self by updating over the optionsmenu, kinda weird nothing appear on the opening screen that i dont have the newest vesion

Zaphirox

314 posts

Joined March 2013

Zaphirox 2013-08-22T11:37:30+00:00

ElfenLied0810 wrote:
even after the patch i still cant connect >.<
waiting now for like 2 days

edit: ok seems like i sloved it by my self by updating over the optionsmenu, kinda weird nothing appear on the opening screen that i dont have the newest vesion

well that's normal you gotta use the options area just incase

peppy

19,374 posts

Here since the beginning

peppy 2013-08-22T11:41:12+00:00

It's not normal, but I broke one particular release, so anyone running that needs to update manually ;x.

Zaphirox

314 posts

Joined March 2013

Zaphirox 2013-08-22T12:52:40+00:00

peppy wrote:
It's not normal, but I broke one particular release, so anyone running that needs to update manually ;x.

didn't see that one comin lol

Seiji Yoshinori

1 post

Joined August 2011

Seiji Yoshinori 2013-08-22T16:34:53+00:00

For some reason even with the newest update i still cant connect online.

Gizmo235

1 post

Joined July 2012

Gizmo235 2013-08-22T18:43:03+00:00

I am getting randomly disconnected from Bancho (No pattern to when it happens) And after it disconnects it is unable to reconnect unless I close Osu and open it again.

I've done the front page suggestions no help

Alurn

30 posts

Joined August 2008

Alurn 2013-08-23T08:59:07+00:00

Solved! When I was using an incorrect password it would not prompt me, it would just hang on the logging in thing. Correct password let me log in instantly.

After the manual update, I am now getting crashes every few minutes with this error:

System.ArgumentException: Value does not fall within the expected range.
at Microsoft.Xna.Framework.Graphics.GraphicsDevice.Present(tagRECT* pSource, tagRECT* pDest, HWND__* hOverride)
at Microsoft.Xna.Framework.Graphics.GraphicsDevice.Present()
at #Yc.#ed.#Ju()
at #Yc.#4c.#st()
at #Yc.#4c.#rt()
at #Yc.#4c.#Ct(Object , EventArgs )
at #Yc.#8c.#Zt()
at #Yc.#nd.#dw(Object , EventArgs )
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at #Yc.#nd.#It()
at #Yc.#4c.#It()
at #Wo.#Vo.#0qb(String , Boolean )

l1mi

335 posts

Joined July 2011

l1mi 2013-08-24T05:47:01+00:00

Latley banchobot have started disconnecting me, no idea why. Theres no problem with my ISP, I dont run any firewall. Started suddenly around two days ago by not being able to submit scores and now im getting kicked from MP games usually at the end of a map. Whats happening?

Marcin

osu! Alumni

4,944 posts

Joined March 2011

Marcin 2013-08-24T12:34:02+00:00

Since you're supporter, can you check if it's happening on test build too?

l1mi

335 posts

Joined July 2011

l1mi 2013-08-24T13:39:00+00:00

Marcin wrote:
Since you're supporter, can you check if it's happening on test build too?

Ill run the test build for a day or two and report back.

Edit: I got disconnected from MP the same way when using the test build too but only one time. I did read in the "in game chat" that more players from the same country as me did experience bancho disconnecting them during the same time frame.

peppy

19,374 posts

Here since the beginning

peppy 2013-08-31T19:31:03+00:00

I'm wondering if we should decommission this thread now that the main issues with bancho are a thing of the past. People can still post individual threads if they are having issues.

Marcin

osu! Alumni

4,944 posts

Joined March 2011

Marcin 2013-08-31T19:32:23+00:00

OP doesn't really state anything useful...

peppy

19,374 posts

Here since the beginning

peppy 2013-08-31T19:40:40+00:00

Resolving.

Marcin