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[resolved] Bancho connectivity help & troubleshooting

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peppy
This sounds like an issue with driver threading/cpu consumption. Try limiting osu!'s framerate to 60/120fps and see if it helps.
D__M

peppy wrote:

This sounds like an issue with driver threading/cpu consumption. Try limiting osu!'s framerate to 60/120fps and see if it helps.
It worked. But won't having my Fps set to 120 have an impact on my gameplay? I mean, if it's on unlimited I can play with 1700 fps ><
peppy
No, it won't.
Yuzeyun
Since this morning, I can't get connected to osu!. It's stuck to "Loading Data" though I can get the rankings for the songs. When I retry or quit a song, I get "ERROR: Your password is incorrect". And when I changed it, I tried with the new one, and this got stuck to the login box..

EDIT : It seems like it's a box problem. I tried this with my mother's computer and this gets this bug too. Gotta fix the box.
Amaterasu_old
Since an hour ago or so I have trouble with the Bancho Connection apparently.

I logged into osu! like I always did, it took forever to receive the data and when it finally did I got the "Connection timed out" message, then after a few seconds was logged back into the game - it keeps repeating doing that like every 30 - 60 seconds so it's kind of a bother.

My internet connection is completely fine, Chrome and Messengers work as always, it's just osu! Anyone got an idea what can be done about it? I just kept playing but my friends are starting to complain because they keep getting messages about me going on and off.
peppy
Likely an issue with your ISP, or the routing between your ISP and osu!. Gove it a bit and it should fix itself.
Yuzeyun

peppy wrote:

Likely an issue with your ISP, or the routing between your ISP and osu!. Gove it a bit and it should fix itself.
Actually, a reboot was enough. Thanks anyways !

@Ente : Did you try rebooting your box ? That might be an issue. Not sure of it though.
peppy
If a reboot fixed it, you may want to double-check any firewall/security apps you are running. They might be doing weird stuff.
Amaterasu_old

_Gezo_ wrote:

peppy wrote:

Likely an issue with your ISP, or the routing between your ISP and osu!. Gove it a bit and it should fix itself.
Actually, a reboot was enough. Thanks anyways !

@Ente : Did you try rebooting your box ? That might be an issue. Not sure of it though.
I did a reboot earlier on the website of my box, but guess that didn't do the trick. After rebooting the box it seems fixed. Thank you!
NekuSoul
Hello, don't know if this is the right Topic, but:
I was trying to connect to the IRC via Trillian (Multi-Messenger), after some Problems i solved by myself, i was able to connect to the Chatrooms. But now I want to add certain Members to my Contact-List, but they always show up as not Connected, even if I try this with myself. I tried several Names like "NekuSoul", "nekusoul", "NekuSoul|osu" but none of them seemed to work. Does anyone have a solution to this?
Thanks in Advance

Edit: Same thing with "XChat". Is there really no way to enable this?
Caialn
I was referred to this topic ^_^
I have tried all of these solutions! I allowed the two ports in. I don't have a Vista laptop. I can't add exceptions to those three IP's however because I don't know how. I have tried logging out and back in.
Bancho keeps randomly disconnecting me. It never used to do this in multiplayer! Help?
Phenomz
Well, today I was playing like always, got some score etc etc. Then a friend opened his account here (he's supporter) and we downloaded few songs from osu!direct. Everything was okay, then I turned my PC off for a while. Few hours later I turned it on and opened osu, tried to login and it's stuck here years ago...



EDIT: I don't use a firewall, I already opened ports months ago, already reinstalled osu! and tried to login with a clean install, I have all my drivers update and I can browse internet and play other games, I haven't installed any program or changed any setting. It's very weird tbh...
Phenomz
Well as weird as it happened, as weird as it solved. Without doing anything I was able to reconnect. L0L.
Jelly
Hopefully that topic is still active - I'd like to ask some help, too.
viewtopic.php?f=5&t=61936&st=0&sk=t&sd=a
I actually asked it over 4 months ago (and I play Osu! for a year and a half, and Bancho never worked perfectly for me)
I really want to go online, I've got some friends playing and I just can't join them because of this problem > <
Sometimes I finally get a really good scoring, but it won't update & save it and rank me up because "connection failed" and it totally pisses me off!

EDIT: I'm also an osu! supporter, yet, most of the time - I can't use osu! direct because of this problem, which is totally unfair. I would really like to get some support.
canyoufeel12
Need Help!

I'm playing osu! on my PC using an External Hard Drive.
My problem is when i change a profile on my computer(i.e. Admin,Guest etc.) Currently on Guest.
My profile on osu! has been automatically logged out and i can't log-in, when i log-in it says "connecting" for a long time.
I found a file "[myprofilename.cfg]" on the osu folder, do i have to play on my profile? Beacause i play osu on my profile and on the guest profile.(lousy to type password)

Short:
I cant play osu! on Guest Account. Only on My Admin Account. Won't log me in on Guest Account.

Windows XP

Edit: Even in My Admin Account, can't still log-in.
DivinityX_old
Friend is having the same problem, we thought it was an issue with his user so he registered again and still same thing happened. He gets stuck at the connecting thing and it won't end >.< Any help at all would be appreciated.
Synergiance
A new note for people copying their Osu! installs from other computers:
Only copy the songs, Skins, and Replays folders to the new location before installing.
If you install over old installation files, you will not be able to connect, however will be able to log in offline. Solve this by deleting the Data folder and all the files in the main folder and running the install again with the repair option. Your profile will have been deleted, but that doesn't matter, as you should remember your password anyways.
Moonox_old
Hi, I have a problem when trying to connect to Bancho, enter my username and my password and osu! stay login infinitely plz respond me thk
mosluv
Having the same problem as above.
Yme
Haha... I thought there was something wrong with my internet...Guess it wasn't and turns out to be a bancho problem, so I hope it gets fixed soon. :) Time to Practice clicking insanely offline. :D
Charles445
A few minutes ago bancho started failing. I already tweeted about it. Best to just wait for a response/fix.

Roughly 200 have been dropped so far, it seems nobody can log in anymore.
Cherion_old
I have the same problem but something odd i noticed, on the main screen when you go to "view profile"
http://osu.ppy.sh/u/-1 <--- this account shows up and it`s not mine. My friend can`t log in either and he gets directed to same profile.

edit: if you didn`t notice, the account i get directed to, is banned.
Impulsive Zero
Ano...um I stoped playing osu for a while because it was pretty distracting but now that I'm trying to log in, it won't work : (
sCam
same can't login, but i can watch replays and i rank up and stuff.
Nerve_old
Same here.
Ayane X
same as above and thesame profile i get linked to
Cherion_old
It`s working again for me now.
Aqo
This issue has been bothering me for a while, I guess it's time to post it now.
At certain hours of the day, I can't connect to osu in-game. It's always the same hours. The site always works fine.
I believe the problem has something to do with my ISP, as I've asked other people who have other ISPs in my country and they're able to connect to osu in-game no problem through the entire day.

Between 2AM and 11AM, I can always connect fine and play multiplayer. In the rest of the day, the game fails to connect.
This is what I see: http://puu.sh/ide5

Playing at 2AM isn't exactly optimal, and I would rather be able to play multiplayer at normal hours. Or at least have my scores recorded. I tried changing DNS and it had no effect on the matter.

Here's the trace route results from osu.ppy.sh and cho.ppy.sh (this is being taken at 11PM):
to osu: http://puu.sh/idm8
to cho: http://puu.sh/idll

On a ping, I get a steady 240ms. Again, testing this at 11PM. All of the hours posted so far were GMT+2.

I tried opening the ports mentioned in the op, it had zero effect on the matter. For the record, I have multiple ports opened for purposes of direct-ip hosting on other games (that need other ports) and the port opening has effect and works correctly for them.

Any help would be appreciated. I'd like to be able to play osu at home in normal hours.
Zelmarked
Increase fault tolerance please. I have fixed wireless internet and packet drop is an occurrence as consequence.


I almost always can obtain a beatmap by browser but osu!direct can pause and be stuck till I cancel and restart. This is not often enough to make it the unpreferred choice.

The perpetual, "lost connection" shortly followed by "welcome to bancho", at the bottom of my screen every minute is not wanted.

Worst yet is multiplayer. Losing connection means a lost game. Real time elements such as an individual's individual score on each note, current rank, and chat are inconsequential compared to not seeing the end scoreboard and moreover not being able to complete the game your in.


My internet varies as to it's connection but even at times where it stutters, I never at anytime fully lose connection but perhaps for a few seconds. I can confirm this by asking my clannies if I am connected at the times I notice the game d/cing and the answer is always yes. Most games can tolerate this and put packets on hold. It's a lag spike but it functions. Why can't osu?

Edit: I haven't had any problems for a vast while. Except multiplayer. It sucks to get d/ced.
[deleted user]
Please help >_< when i tried to log in it always says Bancho authenticaiton failed and if it didnt say that it will keep trying to log in but it will never log in no matter how long. I've wrote the right user and pass but it still stays like that. I cant play multiplayer, see rankings and i cant even record my scores to the internet. This is why im always lv 1. Please give me a solution. It's also updated already so its got the newest version.
-Athena-
It happens to me as well, less often than before though, weak Internet connections suck D:
XK2238
I got a problem here

My osu! won't load any avatars, which one is wrong between my osu! and my internet? ._.
Yuki-kun
Help me please. :(
From yesterday, i cannot log-in to the game or load any osu's page. I'm mean, i could connect to osu.ppy.sh, but it took very long time to load any page...or i can say: it can't load anything unless the banner.
When i tried to re-install and update the game, it can't load even 1%...still checking for update...(yes, only it)
I've asked some of my friend , same country (vietnam), and they have same problem with me.
Pls help me. Thanks. :(
P/s: I'm using my mobile device to post this.
jerry the man
i mean my avatar are invisible and osu are trying to connect but fail in the connection the whole time please help :(
xaumiie08
i cant log in :shock:
---Assault[K]---
i'm connected to bancho i can see online scores but i cant submit them. even after waiting 10mins... =.=
arikanon
I can't login T__T
SawadaAdam
I cant login and it will pop out say an error occur somewhere in osu.......
Rey Fullbuster
connection to bancho in-game is fine

but trough IRC by x-chat 2 i have a problem



it wont connect, pls help me
anotherchocobo
Please help, i kept trying to login, but it's written : "Bancho connection failed: Your copy of osu! is too old needs to be updated before online play is possible" i'm tryin' to update but it's already updated..
YTYuyu
even i'm having the same problem. i've been waiting for over an hour and i'm still waiting for my username to log in the game.
peppy
Bancho is functioning correctly.
anotherchocobo
Then no one can solve this? i will gonna try installing osu in another pc then
Aoko
I think you must uninstall and install osu! back in your current pc then tell us what happens.
peppy
If it isn't updating, try deleting osu!.cfg (the one without your username) and running the updater again. Alternatively, delete osu!.exe and run the updater.
YTYuyu

Aoko wrote:

I think you must uninstall and install osu! back in your current pc then tell us what happens.
I tried that but it didn't work.


peppy wrote:

If it isn't updating, try deleting osu!.cfg (the one without your username) and running the updater again. Alternatively, delete osu!.exe and run the updater.
i did what you say for this but no dice.
YTYuyu
mou~~~ 2 days in and i still can't log into osu :cry: . looks like Bancho is down for me for some reason.
Mercurial
Bancho is down.
mancuso_JM_
I can't connect it now :(
TicClick
Yeah.
YTYuyu
ooh i just came back from school. when did this happen?
Realazy
A few minutes ago
Flanster
down down down, dc'd and wont come back on

"[21:55] == Disconnected from server: Connection to IRC server failed."

not even IRC lets me in.
YTYuyu

Real wrote:

A few minutes ago
lol right when i got home :lol:
Flanster
[22:04] == *** (qwebirc) Looking up your hostname...
[22:04] == *** (qwebirc) Couldn't look up your hostname!

why, because its down.

"1,327,525 users, 1 online now."

guess who that is.
Low
This is saddening.
TicClick

Lolicore Flandre wrote:

"1,327,525 users, 1 online now."

guess who that is.
Nice find. Also, guess what is coming soon.
Mercurial
Surely, peppy is fixin' a problem with IRC or something.
Corin

Get over it, it's probably down for like 10 mins or so.

Downtime like this is normal.
ReVeNg3r

iMercurial wrote:

Surely, peppy is fixin' a problem with IRC or something.
what problem?
Noob Man

Byakugan249 wrote:

Real wrote:

A few minutes ago
lol right when i got home :lol:
YOU ARE THE CULPRIT
Miracle Lotus
Taking a bit too long, maybe it's just me
ztrot
I have left a tweet @osustatus till then all we can do is wait at least the fourms are up
Mercurial
Time to take a break and map any song :3
Flanster
downtime is now over 1h 15 mins :3
Teddiursa_old

iMercurial wrote:

Time to take a break and map any song :3
Gonna do the same. o/
Lally
1 hour and 35 min down ._.
vizzy
This gives me a chance to do something else.
Mercurial

Lally wrote:

1 hour and 35 min down ._.
!faq boring
Flanster
everyone migrate to the test server \:D/
atleast it works
Teddiursa_old
Not everyone have the Supporter Tag.
HashishKabob
Oddly enough, my scores are still being submitted even if I can't see them. >.>
YTYuyu

ScarletSky wrote:

Oddly enough, my scores are still being submitted even if I can't see them. >.>
lmao apparently you can :P
HashishKabob
Well it just shows up like normal on the results screen so I checked on the site for the scores/listing and sure enough, my score was there. o.o
Sakura
Well if Bancho is down, you just gotta wait, please dont spam this thread and wait patiently, i'm pretty sure peppy must be doing something about it.
IcceeGamer
Yeah Now it Work ;D
Mercurial
Yey :)
Charby_old
I can't connect to osu! my ports are oppened and there is no anti virus on.
I just cant pass the login screen.
Phenomz
I made a new post (my bad) Well, it explains it all.. t/83028
natyusha

masood wrote:

Bancho is not working for me ingame (infinite log in). I have never had a problem with it in the past and I have the correct ports forwarded. This started about 5 hours ago and I saw nothing else posted on this forum or on osu!status.

Edit: after about a day of not being able to log onto bancho the issue seems to have resolved itself. I was even able to log on via mirc so i have no idea what caused my problems.
I'm currently unable to log on to osu!

After it tries to connect to bancho for a while a I get an "ERROR: Your password is incorrect" message.

The last time that this happened to me I had to wait about a day for it to resolve itself and I believe that I know the cause.

Basically, I tried to connect to bancho through mIRC to join #osu but I had to leave my computer for a little bit. In the meantime mIRC kept trying to connect (and failing) to cho.ppy.sh. This leads me to believe that my ip was banned from connecting or something similar. It may have also have been caused by me trying to reset my irc password.

This is the second time that I've tried to connect directly through an irc client and also the second time that I've been unable to connect to bancho in game.
DarkLUV_old
Mines keep saying i need to update but it is not updating
Tsuguame
My osu can only solo, can not be played online, do not know whether to update's problem
I can't login osu, what should I do? please help me 3Q><
Rey Fullbuster
when i Changed a new avatar, the new avatar wont appear




please Help me :(
Sakura
It takes a couple hours to appear in-game
Alucard
[Deleted]
Alucard
[Deleted]
RyuuNoZoro
I update new OSU and now bancho won't connect...what's happen?? ;c and OSU didn't read old beatmaps....I have massage that local map is crash...;c
sorry for my english ;3
RyuuNoZoro
I'm reinstal game...working now ;D sorry for problem ;3
Nujnh
Can't log in after last update, endless loading every time...
Nujnh
Problem solved.
Aznxboi
Just started playing again after a week and I can't login and connect to Bancho. I've tried turning off my antivirus and firewall, and also reinstalling the game multiple times but sadly still no success. Please help D: Q.Q
CaptainMV
problem is that i cannot log in osu only way it works is fill login information and restart the game then it puts this message " Connection failed. Hit Shift-F1 for status." and when i press shift-F1 it open white screen in osu but shows nothing so what i can do now i only can play single player mode
TheSpaceMan
все понятно
Citypressure
When I try to login to Osu! , it stays still at the status "Connecting..."

I tried to create another account (Marith) to see if it was because of my account, but it appears it isn't.
emergist

Citypressure wrote:

When I try to login to Osu! , it stays still at the status "Connecting..."

I tried to create another account (Marith) to see if it was because of my account, but it appears it isn't.
But when you were registering, you must have seen "You agree that this is your first registered account."
BlackSEGA3002

mm201 wrote:

This issue pops up often with all the different network configurations about. To help keep the forum clean, all issues connecting to osu!'s ingame chat and multiplay system (Bancho) should be directed here.

Common solutions to this problem:
  1. Open TCP port 13381 and 13382 on any firewalls between yourself and the internet.
  2. On Vista+, try turning down UAC to a lower setting, running in XP SP2 compatability mode, or allowing osu! to run as administrator.
  3. Some peer blocking blacklists contain osu!'s servers for some reason. Please add an exception for 174.34.145.226, 208.94.116.253, and 216.6.228.50 if you are using one.
  4. Have you tried logging out and back in?
More solutions to come.
Hello, i´m having a problem in osu when i try to connect online it gets stuck in "logging in". can you please help me? :)
Carver61
Same problem here, i've reinstalled osu!, i've tried some basic stuff to solve it, nothing worked, it's still "loging in" for 2days now.
Also here's my ip address88.177.195.151
Anyone can help me please ? (sorry for my bad english ^^")
Pacchiri
I'm having problems logging into the game. Whenever I try to login the logging in bubble on the bottom simply stays there animating for a very long time. I can only cancel it since it never logs me in. Sometimes instead of that I get a message saying Bancho authorization failed (or something along those lines) in a red bubble on the bottom right corner. I've opened both ports 13381 & 13382 on my firewall and am still unable to log in. I also tried to disable the firewall instead to see if that would help but it still wouldn't work. I've also reinstalled osu multiple times with the same result.

Am I unable to login perhaps because there are multiple users under the same IP address (or router) and not because of the ports? If so then there are actually three of us who simply want to try to play on osu together (the reason why I think this may be the problem is because I was the last one to sign up and having multiple accounts are against the rules). One of the computers seems to be fine and can login. That computer didn't need to have the firewall configured to open the ports, however. The other computer was also capable of logging in without opening ports too but for some reason after I tried logging in to it (which didn't work by the way) the one who was logged in first was incapable of logging back in and is experiencing the same thing as I am.
[Aggressor]
I can`t loggin to Bancho
Exologist_old
Yeah, it just sits there for me trying to log in forever.
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