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[resolved] Bancho connectivity help & troubleshooting

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Cherion_old
It`s working again for me now.
Aqo
This issue has been bothering me for a while, I guess it's time to post it now.
At certain hours of the day, I can't connect to osu in-game. It's always the same hours. The site always works fine.
I believe the problem has something to do with my ISP, as I've asked other people who have other ISPs in my country and they're able to connect to osu in-game no problem through the entire day.

Between 2AM and 11AM, I can always connect fine and play multiplayer. In the rest of the day, the game fails to connect.
This is what I see: http://puu.sh/ide5

Playing at 2AM isn't exactly optimal, and I would rather be able to play multiplayer at normal hours. Or at least have my scores recorded. I tried changing DNS and it had no effect on the matter.

Here's the trace route results from osu.ppy.sh and cho.ppy.sh (this is being taken at 11PM):
to osu: http://puu.sh/idm8
to cho: http://puu.sh/idll

On a ping, I get a steady 240ms. Again, testing this at 11PM. All of the hours posted so far were GMT+2.

I tried opening the ports mentioned in the op, it had zero effect on the matter. For the record, I have multiple ports opened for purposes of direct-ip hosting on other games (that need other ports) and the port opening has effect and works correctly for them.

Any help would be appreciated. I'd like to be able to play osu at home in normal hours.
Zelmarked
Increase fault tolerance please. I have fixed wireless internet and packet drop is an occurrence as consequence.


I almost always can obtain a beatmap by browser but osu!direct can pause and be stuck till I cancel and restart. This is not often enough to make it the unpreferred choice.

The perpetual, "lost connection" shortly followed by "welcome to bancho", at the bottom of my screen every minute is not wanted.

Worst yet is multiplayer. Losing connection means a lost game. Real time elements such as an individual's individual score on each note, current rank, and chat are inconsequential compared to not seeing the end scoreboard and moreover not being able to complete the game your in.


My internet varies as to it's connection but even at times where it stutters, I never at anytime fully lose connection but perhaps for a few seconds. I can confirm this by asking my clannies if I am connected at the times I notice the game d/cing and the answer is always yes. Most games can tolerate this and put packets on hold. It's a lag spike but it functions. Why can't osu?

Edit: I haven't had any problems for a vast while. Except multiplayer. It sucks to get d/ced.
[deleted user]
Please help >_< when i tried to log in it always says Bancho authenticaiton failed and if it didnt say that it will keep trying to log in but it will never log in no matter how long. I've wrote the right user and pass but it still stays like that. I cant play multiplayer, see rankings and i cant even record my scores to the internet. This is why im always lv 1. Please give me a solution. It's also updated already so its got the newest version.
-Athena-
It happens to me as well, less often than before though, weak Internet connections suck D:
XK2238
I got a problem here

My osu! won't load any avatars, which one is wrong between my osu! and my internet? ._.
Yuki-kun
Help me please. :(
From yesterday, i cannot log-in to the game or load any osu's page. I'm mean, i could connect to osu.ppy.sh, but it took very long time to load any page...or i can say: it can't load anything unless the banner.
When i tried to re-install and update the game, it can't load even 1%...still checking for update...(yes, only it)
I've asked some of my friend , same country (vietnam), and they have same problem with me.
Pls help me. Thanks. :(
P/s: I'm using my mobile device to post this.
jerry the man
i mean my avatar are invisible and osu are trying to connect but fail in the connection the whole time please help :(
xaumiie08
i cant log in :shock:
---Assault[K]---
i'm connected to bancho i can see online scores but i cant submit them. even after waiting 10mins... =.=
arikanon
I can't login T__T
SawadaAdam
I cant login and it will pop out say an error occur somewhere in osu.......
Rey Fullbuster
connection to bancho in-game is fine

but trough IRC by x-chat 2 i have a problem



it wont connect, pls help me
anotherchocobo
Please help, i kept trying to login, but it's written : "Bancho connection failed: Your copy of osu! is too old needs to be updated before online play is possible" i'm tryin' to update but it's already updated..
YTYuyu
even i'm having the same problem. i've been waiting for over an hour and i'm still waiting for my username to log in the game.
peppy
Bancho is functioning correctly.
anotherchocobo
Then no one can solve this? i will gonna try installing osu in another pc then
Aoko
I think you must uninstall and install osu! back in your current pc then tell us what happens.
peppy
If it isn't updating, try deleting osu!.cfg (the one without your username) and running the updater again. Alternatively, delete osu!.exe and run the updater.
YTYuyu

Aoko wrote:

I think you must uninstall and install osu! back in your current pc then tell us what happens.
I tried that but it didn't work.


peppy wrote:

If it isn't updating, try deleting osu!.cfg (the one without your username) and running the updater again. Alternatively, delete osu!.exe and run the updater.
i did what you say for this but no dice.
YTYuyu
mou~~~ 2 days in and i still can't log into osu :cry: . looks like Bancho is down for me for some reason.
Mercurial
Bancho is down.
mancuso_JM_
I can't connect it now :(
TicClick
Yeah.
YTYuyu
ooh i just came back from school. when did this happen?
Realazy
A few minutes ago
Flanster
down down down, dc'd and wont come back on

"[21:55] == Disconnected from server: Connection to IRC server failed."

not even IRC lets me in.
YTYuyu

Real wrote:

A few minutes ago
lol right when i got home :lol:
Flanster
[22:04] == *** (qwebirc) Looking up your hostname...
[22:04] == *** (qwebirc) Couldn't look up your hostname!

why, because its down.

"1,327,525 users, 1 online now."

guess who that is.
Low
This is saddening.
TicClick

Lolicore Flandre wrote:

"1,327,525 users, 1 online now."

guess who that is.
Nice find. Also, guess what is coming soon.
Mercurial
Surely, peppy is fixin' a problem with IRC or something.
Corin

Get over it, it's probably down for like 10 mins or so.

Downtime like this is normal.
ReVeNg3r

iMercurial wrote:

Surely, peppy is fixin' a problem with IRC or something.
what problem?
Noob Man

Byakugan249 wrote:

Real wrote:

A few minutes ago
lol right when i got home :lol:
YOU ARE THE CULPRIT
Miracle Lotus
Taking a bit too long, maybe it's just me
ztrot
I have left a tweet @osustatus till then all we can do is wait at least the fourms are up
Mercurial
Time to take a break and map any song :3
Flanster
downtime is now over 1h 15 mins :3
Teddiursa_old

iMercurial wrote:

Time to take a break and map any song :3
Gonna do the same. o/
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