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[resolved] Bancho connectivity help & troubleshooting

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Psicose_old_1
*sadness* I was so looking forward to versing a friend. I hope it gets up soon.
Lally
Flanster
Bancho is back up and running.
BrokenArrow
told you.
now better gonna sleep
Raidou Saijo

Lolicore Flandre wrote:

Bancho is back up and running.
IT IS???!! Thank God, I thought it was down for good for a second!
lizthehedgehog

Neku14 wrote:

Wait, do you mean Bancho's down for good? Because if it is, OH MY GOD!
I'm pretty sure that Bancho would never go down for good.. but we just have to wait for the server to get back up ^^

Edit: LOL its back .w.
PrOJ
It's working for me, now.
mancuso_JM_
It's working for me too... YES!!
Jackoz_old
I think it's not working for me.

It just gets stuck at the loading screen while the word connecting is there.

and it's not changing for the last 15 minutes...
peppy
Please restart osu! and let it update.
Jackoz_old

peppy wrote:

Please restart osu! and let it update.
Did that. Didn't also work.

Update:

Cancelled the login and found that I had logged in somehow.

Though it is still stuck on loading stats, and if I go on Multiplayer, it just says You must log in to Bancho.
isahata

Jackoz wrote:

peppy wrote:

Please restart osu! and let it update.
Did that. Didn't also work.

Update:

Cancelled the login and found that I had logged in somehow.

Though it is still stuck on loading stats, and if I go on Multiplayer, it just says You must log in to Bancho.
got the exact same problem here.. it says "connection failed. retrying in 30s" again and again then "hit Shift+F1 for status"

did the server go down again??
peppy
The server is fine, but you will need to make sure you are running b20120827 (check top-right corner of options).
isahata

peppy wrote:

The server is fine, but you will need to make sure you are running b20120827 (check top-right corner of options).
yes yes, i just updated and it actually made the problem started... before update it was fine, by the way i am from indonesia will my positioning affect the server's connection?
Xouma10_old
Hello world !
My Osu says : Bancho connection failed: Your copy of osu! is too old needs to be updated before online play is possible.

I have made the update and yet it makes me this, why?
traydor
as a few people have mentioned in another thread I'm getting this issue.

After the update today, my osu successfully logs in for ~1 sec before it disconnects and reconnects.
connection times out over, over and over.
Nilsso
Hey.

After the update today, my osu successfully logs in for ~1 sec before it disconnects and reconnects.
connection times out over, over and over. Whats going ?
ShecterOmen
it must be a problem with patch because my few friends have the same issue after last patch. I checked all security on my computer so it's not a problem from my side. Fix this :)
peppy
It should be resolved now. Bancho was a bit sick for a moment there.
Nilsso
Seems resolved now, thanks peppy.
Jackoz_old
Sorry but I still can't log in-game.
Still stuck on the connecting phrase at the login screen.
Is it because of time zones?
isahata

Jackoz wrote:

Sorry but I still can't log in-game.
Still stuck on the connecting phrase at the login screen.
Is it because of time zones?
same question here, I'm in indonesia now, will it cause any problem??? or maybe my id is banned? i've got a lot to ask sorry :D

and btw how do you open the peer blocks? i got no idea
YielShelion
im also in indonesia and having same problem
fixed recently, thanks!
Mysto
yes i'm having the same problem and i'm from Trinidad and Tobago which is located in the Caribbean i'm not sure if the time zone has anything to do but it has been so for the last 4 days happened when i updated Osu!. I have never had to open ports for my Osu before an i don't have a blacklist as well as use Vista and i normally run Osu! in administrator. so the main reason has to be the patch that was recently out me an my friends who play osu in Trinidad have the same problem i hope you can resolve to problem asap. One other thing the score is sumbitted but my overall rank doesnt decrease or increase but everything does, my PP is unaffected by this
Lally
can't log in ;W; bancho troll me >.< in retrieving data :C
Razelis_old
Same, having this same problem ><

EDIT: sorryyyy looks like it was maint...? It's all fine now (i did restart my PC so maybe that also helped)
Soma10R
i can't connect to osu when i open it up it immediately says can't connect it was find a couple days ago wats wrong :cry:
rocketmania1
im really depressed i cant logged in to osu, Connection Failed, retrying in 30s, Connection failed, Hit Shift+F1 for status ... :(
it's been like a week... i wanna play with my friends badly..
idk why but i've read this thread from page 1-20 and followed all the suggestions but still no solution... what's wrong with my osu...? :(
isahata

rocketmania1 wrote:

im really depressed i cant logged in to osu, Connection Failed, retrying in 30s, Connection failed, Hit Shift+F1 for status ... :(
it's been like a week... i wanna play with my friends badly..
idk why but i've read this thread from page 1-20 and followed all the suggestions but still no solution... what's wrong with my osu...? :(
yeaa, exactly the same here, i think we're having slow internet connection which is not fast enough for the interval of osu's automatic bancho conector or what ever phepy calls it, please how to broaden the maximum time needed to connect to bancho?
Dangniceboy
I know now How we get the Bancho gone. We must first Delete Osu all of your Computer, And then Try dowload Osu again and you got it. you can playing again. :) Goodluck
peppy
Do not follow this advice.
HakuNoKaemi
Could you write Bancho's IP ?
I know some people who can't connect to osu! and I'm helping them finding the reason
peppy
you can ping/find its IP using the hostname cho.ppy.sh. Please let me know what you find.
Mira-san
Hello everyone.

Now, before the public release of osu!mania, everything went fine. But now, I keep timing out. I am sure that it is not my connection since I can connect to everything just fine. I can talk to everybody via IRC but not via osu! ingame, since I keep timing out. :(
JackspicerX13
I had the login problem two months back when osu! was getting constant updates, one day my account just went disconnected, and when i tried to login, "Connection Failed, retrying in 30 seconds" I get that every time.
Note:
-I was able to update

I did the following before,
-Run as Administrator
-Logout and Login again
-Uninstall and reinstall latest ver.

I used to play osu! daily because i love it so much since i started playing last year, but I thought the server was under constant maintenance that i put off osu! for like months now, i'd really like to be back on track.
[ToxicPopcorn]
edit: solved :)
Parky_old
Hello to all :) Then. I can't play to osu! Since a time already. When I am connected, my id and my cdm are good and ca told me "Bancho authentication failed. Please check your username/password by clicking the user pane on the main menu." I don't know if it comes from you or me but I already uninstall/reinstall the game and nothing. Thank you in advance.

PS: I am sorry my bad english. > .<

EDIT : problem solved :3
cdnta
its been several months now dat im having trouble connecting to bancho...

it does connect in d morning...
but wen it get late...
its harder...

at times it is able 2 go multi during d afternoon-evening but disconnects after a while... D:
Mira-san

cdnta wrote:

its been several months now dat im having trouble connecting to bancho...

it does connect in d morning...
but wen it get late...
its harder...

at times it is able 2 go multi during d afternoon-evening but disconnects after a while... D:
^same problem.
jediluke69

Mira-san wrote:

cdnta wrote:

its been several months now dat im having trouble connecting to bancho...

it does connect in d morning...
but wen it get late...
its harder...

at times it is able 2 go multi during d afternoon-evening but disconnects after a while... D:
^same problem.
^me as well but i havent been able to connect at anything at all it hasnt let me login sense almost a mouth or two ago and it worked before
K0KI-TaNaKa
Hello :)
For a month I can no longer connect to Osu. When I try to log in, a message appears: "Connection Failed, ..."
I tried all the solutions found in other topics but nothing works ...
Even more strange, when I play solo in 'Guest' above the score there is always the name of my account ...

(I then completely reinstall Osu! and my songs have become pink. How do they revert normals?)

Can someone help me, please ? T_T

(*I'm french, sorry for my english (^_^)" ...)

EDIT : Mysteriously resolved ... (^_^")
OtaTako_71D

Mira-san wrote:

cdnta wrote:

its been several months now dat im having trouble connecting to bancho...

it does connect in d morning...
but wen it get late...
its harder...

at times it is able 2 go multi during d afternoon-evening but disconnects after a while... D:
^same problem.
have a similar problem. I cannot connect to Bancho from the start. :(
. I open those ports and do all those they recommend but nothing happens.
Please help me.
yellowfox14
I can't get on anything at all! I was hoping to play because I've been busy :(
jediluke69
my question is that are the people or work on osu! trying to fix this because it seems to be a issue for awhile now?
Froslass
Since last update, connecting to osu! seems ridiculous. It randomly logs me out and says "Connection failed, press Shift+F1 for status" while it's okay for everyone else. My connection is fine and this has never happened since last update.
SoND
I don't think I've been able to connect for about a week. I've recently installed ZoneAlarm and figured it was that and would fix it later. Don't think it's at fault, everything is fully allowed and I'm pretty sure I've connected to Bancho briefly.
Blaziken
On Vista+, try turning down UAC to a lower setting, running in XP SP2 compatability mode, or allowing osu! to run as administrator.
Mind = Blown.
SoND

SoND wrote:

I don't think I've been able to connect for about a week. I've recently installed ZoneAlarm and figured it was that and would fix it later. Don't think it's at fault, everything is fully allowed and I'm pretty sure I've connected to Bancho briefly.
My scores are apparently submitting (immediately after song it looks like it is, haven't compared on here) but I still can't connect with Bancho. No chat and no direct :(
OtaTako_71D
Ohhh!! Help me!
I already restart my PC run the updater many times but nothing happen.
I record my score and game stats days ago but now, I can't even log in again on osu.
I don't know why but I already open the ports, ping osu.ppy.sh and cho.ppy.sh but nothing happen. :( :cry: :cry:

Please help me! I need to record my game stats!
.. and also can I use a VPN for osu!?? If I can, can you suggest a VPN software?
DEADMIND911
sup ;p
danny8376
Well,still can't connect to Bancho...

I was able to login and upload scores.However,i can't connect to bancho and play multiplayer mode :(
But I still can chat with irc (i don't want just chatting...)

It seems that it was able to connect to bancho server and got response data,
but osu! didn't recongize the data(maybe it didn't response correct data?).
cstar
Hello, I've tried everything that was recommended on the first post but it is still not working. It keeps saying that I am using an old version of Osu! and I need to update, but I've already updated. I even reset my computer to see if that was the problem, it didn't work.
Spencer Velicue
In some chinese universities it's impossible for us to visit foreign websites unless we use proxy or ipv6 connection.

but osu doesn't support either of them.

can you try to implement these features?
deadbeat
ffuu
Hello.
I can't connect to bancho, I already disabled my antivirus and firewalls, already opened TCP ports 13381 and 13382 and already tried to reinstall it, but I still can't connect to bancho, It say that I am logged in when I am actually not, any help, please?
Lunah
I tried to help ffuu by teamviewer, but I really don't get the problem.. some help?

it says "connect failed"
Zingah
Ive been having this problem where whenever i try to log in onto my account, it says connection failed, retrying in 30 seconds, anyone help me? :c
Lunah
\topic dead
UtopianSteak
getting the connection failed message. Started after today's update. Anyone else with this problem? I haven't had an issue like this since I started playing a little over a week ago.
MagicMythicalEggs
I cant log on at all. just a Connection failed. idk... I quit and uninstalled osu because I was sick of no one actually helping. nothing works at all for me.
James
HALP
SkullKyopi
I have the exact same problem, James.
But oddly, I was able to connect last night and play multiplayer with a friend.
And now its back to the same thing.
James
me i have to wait for an hour before im able to connect, although people say im already only even if it shows that status
dkun
ph net #1
OtaTako_71D
Well fix my problem by myself.
I just install a new firewall and it all fix the problem. :)
Harunaii
I can't play multiplayer :(
sun_s
i can't connect to bancho even though there isn't any problem with my internet connection
please help :(
statementreply

sun_s wrote:

i can't connect to bancho even though there isn't any problem with my internet connection
please help :(
Bancho is currently down.
sun_s
is that so..
so i just have to wait right?
thanks a lot :)
Kiyomi94
I keep getting the 'Connection failed. Hit Shift F-1 for status' (which I'm unable to hit) and 'Connection failed. Retrying in 30s...' I've opened the ports in firewall and ran it as an administrator and tried running in compatibility mode, but it still won't connect. I'm able to connect to the internet perfectly fine so I don't believe it's exactly my internet connection.

My OS is Windows 7
OtaTako_71D

Kiyomi94 wrote:

I keep getting the 'Connection failed. Hit Shift F-1 for status' (which I'm unable to hit) and 'Connection failed. Retrying in 30s...' I've opened the ports in firewall and ran it as an administrator and tried running in compatibility mode, but it still won't connect. I'm able to connect to the internet perfectly fine so I don't believe it's exactly my internet connection.

My OS is Windows 7
Try to install a new firewall program, that is also my problem before. I install a new firewall program and it all fix my problem. :)
Try it, it might work on your problem too. :D
Kiyomi94

OtaTako_71D wrote:

Kiyomi94 wrote:

I keep getting the 'Connection failed. Hit Shift F-1 for status' (which I'm unable to hit) and 'Connection failed. Retrying in 30s...' I've opened the ports in firewall and ran it as an administrator and tried running in compatibility mode, but it still won't connect. I'm able to connect to the internet perfectly fine so I don't believe it's exactly my internet connection.

My OS is Windows 7
Try to install a new firewall program, that is also my problem before. I install a new firewall program and it all fix my problem. :)
Try it, it might work on your problem too. :D
I'm not sure how to install a new firewall program. Do you think you can explain it to me? I'm not very tech savvy.
OtaTako_71D
Kiyomi94-san,

Try to install AShampoo Free firewall, (http://www.ashampoo.com/en/usd/pin/0050 ... eWall-FREE).
This is the firewall program that I'm using right now. :D
Just install and register for free, then run the program.
After that, when you run osu!, something will pop-up on the corner of your screen, just check "Apply to all ports for ths application" and "Create rule/ Don't ask again" then click allow.
After allowing osu!, try to log-in on the game. If you successfully log-in, the Hooorayy! :D :)
wahahaXD
i can play osu! for a week without any problem. but from yesterday, i cant login in game, but i can on the website...it shows "connection failed, retrying in 30s".
i tried to logout and login again, tried the firewall stuffs, change my password and tried to login again on website and game and the same problem occurs again.
OtaTako_71D

wahahaXD wrote:

i can play osu! for a week without any problem. but from yesterday, i cant login in game, but i can on the website...it shows "connection failed, retrying in 30s".
i tried to logout and login again, tried the firewall stuffs, change my password and tried to login again on website and game and the same problem occurs again.
Try to do my suggestion. :D
Let see if it will solve your problem.
wahahaXD

OtaTako_71D wrote:

wahahaXD wrote:

i can play osu! for a week without any problem. but from yesterday, i cant login in game, but i can on the website...it shows "connection failed, retrying in 30s".
i tried to logout and login again, tried the firewall stuffs, change my password and tried to login again on website and game and the same problem occurs again.
Try to do my suggestion. :D
Let see if it will solve your problem.
are you sure the ashampoo firewall can be installed in Windows 7 ? i cant install it = =
It said : "This program cannot be installed on Windows NT version 6.0 or later."
OtaTako_71D
wahahaXD-san

oh, try to use Comodo Free firewall instead. (http://www.comodo.com/home/internet-sec ... rewall.php)
if it don't work, try to look for firewall program here --> (http://www.brighthub.com/computing/smb- ... 38214.aspx)
wahahaXD

OtaTako_71D wrote:

wahahaXD-san

oh, try to use Comodo Free firewall instead. (http://www.comodo.com/home/internet-sec ... rewall.php)
if it don't work, try to look for firewall program here --> (http://www.brighthub.com/computing/smb- ... 38214.aspx)
ok, i try Comodo.
I tried ZoneAlarm before but still the same problem= =
Becca
I'm not sure if this has anything to do with connectivity, or if it is just a bug, but whenever I'm in multiplayer, all of the names listed in the match are all displayed as "Loading..." so naturally you'd think the names would show up after awhile-- but it just stays as "Loading..." for the whole time i'm playing for everyone in the match (for the displayed names before and during the match) except for myself, and sometimes a few other random people. Although their names do show up in the chat when people talk.

Not sure if this is even a relevant problem but it kinda bugs me, so if anyone has advice that would be awesome


-Becca
wahahaXD

OtaTako_71D wrote:

wahahaXD-san

oh, try to use Comodo Free firewall instead. (http://www.comodo.com/home/internet-sec ... rewall.php)
if it don't work, try to look for firewall program here --> (http://www.brighthub.com/computing/smb- ... 38214.aspx)
I tried Comodo FireWall and allow osu! but still the same problem : Connection failed...Retrying in 30s.
Seems like many players have this problem and most of them(including me) cannot fix it with the methods provided by you guyz.Sigh...what happened to osu!!?
OtaTako_71D
wahahaXD-san

Ohhh, sorry to hear that your problem are cannot be solved by my suggestions. :(
This is all I can suggest you because after I install a new firewall program, it all fix my problem.
But I'll try to ask other players for suggestions about your problem.
I'll just message you if I found one.
wahahaXD
Ok...anyone who gt any methods to fix the problem pls post it here if you can.
Aaronite
I cant even click on the ''Login'' Button when i want to login .. it just bugs away -.-
Mfg
BL4cKsH0cK
Barrowsx
I've had connectivity problems non-stop on this computer for the past two weeks. I've tried everything from the OP, and none of it worked. I've tried running osu in administrator mode, windows XP compatibility mode, uninstalling and reinstalling, and even turning off my firewall while osu was running. None of it worked, as I still get the "Connection failed. Retrying in 30 seconds..." message. Any help would be appreciated.
wahahaXD
look the few posts above! No one can get this problem solved!!! What happened to osu!??
TheVileOne
It would help by posting your router model.... and which firewalls you use.

Also are you using irc at the same time?
Barrowsx

TheVileOne wrote:

It would help by posting your router model.... and which firewalls you use.

Also are you using irc at the same time?
My router is a Netgear gs108, and I just use the standard Windows firewall (I did add exceptions for TCP 13381 and 13382).

I don't have an IRC client on my computer, so I'm pretty sure I wasn't using IRC.
TheVileOne
I'm not sure what it could be. I'm not an expert at networking. Your best bet is to ignore this thread, and post in a separate thread. The announcement threads tend to get ignored.

However try this though. If you still can't connect after disabling all your anti viruses and firewalls, and peer blocking programs, then it's most likely a setting with your router that is not allowing the connection or its a problem with your ISP.
Deif
I guess I can post here:



Since last night I'm having problems while connecting to the Test Build. However, I can connect to the Public Build without any problem. No idea why... I've tried to restart my PC and the router without any positive result.

I'm able to receive the last updates of the Test Build though, but it's quite annoying because I was (and still am) making several tests with the new HDash system.
Tazki27
So uh.. a few days ago Osu had an update. It didn't do anything but just got stuck so I thought It was my PC.
Anyhow after a few retries it never made an update.

Yada yada.. then..

I decided to copy osu from my netbook and it did update. I then copied it to this computer.
A pop out came asking if I allowed something to access something.

I used tune up on my computer and afterwards It didn't show up. Well yeah uh..

Anyway I tried to connect to bancho and once again, It didn't connect I need help.

Basically my osu version is fresh again. :/

Windows 7.
Luvdic
Anyone else experiencing this?

http://puu.sh/1S6yx

EDIT: Oh nvm, forgot this existed: https://twitter.com/osustatus

:>
holdangel
yes me also right now ^^^^^^^^^^^^^^^^^^^^^^^
DreamingRey

ErufenRito wrote:

Anyone else experiencing this?

http://puu.sh/1S6yx
Yes, same with me, unfortunately :/
Flanster
I'm assuming the datacentre exploded again.
Keep checking osustatus for information.
Leeg

Lolicore Flandre wrote:

I'm assuming the datacentre exploded again.
Keep checking osustatus for information.
http://stat.ppy.sh/

Also this.
MillhioreF
If it is the datacentre, I don't think there's much anyone can do. If it's not, then peppy seems to be asleep and can't fix it at the moment. Either way, it looks like osu! will be down for a while...

If you really can't stay away completely, test server Bancho is up, so supporters can still chat with a much smaller audience (7 people at the time of this post, including those who are AFK)
theramdans
yeah , me also :(

time to sleep
Saikain
it still says server side error but if i play offline my ranks are still uploaded any idea why? not that im complaining.
theowest

akronicillness wrote:

it still says server side error but if i play offline my ranks are still uploaded any idea why? not that im complaining.
different servers
K a r a s
I'm having the same problem. ;~; Hope it gets fixed quickly.
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