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[resolved] Bancho connectivity help & troubleshooting

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Total Posts
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Citypressure
1 post
Joined January 2011
Citypressure
When I try to login to Osu! , it stays still at the status "Connecting..."

I tried to create another account (Marith) to see if it was because of my account, but it appears it isn't.
emergist
106 posts
Joined April 2011
emergist

Citypressure wrote:

When I try to login to Osu! , it stays still at the status "Connecting..."

I tried to create another account (Marith) to see if it was because of my account, but it appears it isn't.
But when you were registering, you must have seen "You agree that this is your first registered account."
BlackSEGA3002
1 post
Joined October 2011
BlackSEGA3002

mm201 wrote:

This issue pops up often with all the different network configurations about. To help keep the forum clean, all issues connecting to osu!'s ingame chat and multiplay system (Bancho) should be directed here.

Common solutions to this problem:
  1. Open TCP port 13381 and 13382 on any firewalls between yourself and the internet.
  2. On Vista+, try turning down UAC to a lower setting, running in XP SP2 compatability mode, or allowing osu! to run as administrator.
  3. Some peer blocking blacklists contain osu!'s servers for some reason. Please add an exception for 174.34.145.226, 208.94.116.253, and 216.6.228.50 if you are using one.
  4. Have you tried logging out and back in?
More solutions to come.
Hello, i´m having a problem in osu when i try to connect online it gets stuck in "logging in". can you please help me? :)
Carver61
15 posts
Joined March 2011
Carver61
Same problem here, i've reinstalled osu!, i've tried some basic stuff to solve it, nothing worked, it's still "loging in" for 2days now.
Also here's my ip address88.177.195.151
Anyone can help me please ? (sorry for my bad english ^^")
Pacchiri
1 post
Joined July 2012
Pacchiri
I'm having problems logging into the game. Whenever I try to login the logging in bubble on the bottom simply stays there animating for a very long time. I can only cancel it since it never logs me in. Sometimes instead of that I get a message saying Bancho authorization failed (or something along those lines) in a red bubble on the bottom right corner. I've opened both ports 13381 & 13382 on my firewall and am still unable to log in. I also tried to disable the firewall instead to see if that would help but it still wouldn't work. I've also reinstalled osu multiple times with the same result.

Am I unable to login perhaps because there are multiple users under the same IP address (or router) and not because of the ports? If so then there are actually three of us who simply want to try to play on osu together (the reason why I think this may be the problem is because I was the last one to sign up and having multiple accounts are against the rules). One of the computers seems to be fine and can login. That computer didn't need to have the firewall configured to open the ports, however. The other computer was also capable of logging in without opening ports too but for some reason after I tried logging in to it (which didn't work by the way) the one who was logged in first was incapable of logging back in and is experiencing the same thing as I am.
[Aggressor]
6 posts
Joined June 2012
[Aggressor]
I can`t loggin to Bancho
Exologist_old
4 posts
Joined July 2012
Exologist_old
Yeah, it just sits there for me trying to log in forever.
Amigopen
3 posts
Joined January 2012
Amigopen
all it says is Retrieving Data. I can see my scores, online users but i just can't get into the multiplayer servers :<[
Haykee
1 post
Joined October 2011
Haykee
Same here :s
Parusi
Parusi
i was able to playing yesterday and now i get wrong password error.
i type in my password good again and try to login again but it just keep saying logging in.
i cannot chat now with the friends i make before! :cry:
i change my password two times and still same error!
it just keep to try login and when i play a song and clear or quit it i see wrong password error.
i try everything in first post but that is not working.
what can i do to solve?
is because i have no flag?
zapsniff
7 posts
Joined December 2010
zapsniff
I have the same exact problem.. "Logging in..." but it's not ;P
InsertCoinHeree
1 post
Joined July 2012
InsertCoinHeree
It says my connection failed. Yet,my internet is working perfectly fine!
I wonder what's wrong! DX
RinKagamine
88 posts
Joined January 2012
RinKagamine
it seems some people are having the same problem with me. after osu! updated it keeps saying my password is incorrect. i can't log in ;n;
Kiraiya
44 posts
Joined November 2011
Kiraiya

InsertCoinHeree wrote:

It says my connection failed. Yet,my internet is working perfectly fine!
I wonder what's wrong! DX
Genau das selbe Problem hab ich auch D:
lizthehedgehog
65 posts
Joined March 2012
lizthehedgehog
Its happening again D:
lovelessesbutterfly
2 posts
Joined July 2012
lovelessesbutterfly
it suddenly kicked me out and now i can't seem to log back in...
lizthehedgehog
65 posts
Joined March 2012
lizthehedgehog

lovelessesbutterfly wrote:

it suddenly kicked me out and now i can't seem to log back in...
So I'm not the only one... :cry:
RinKagamine
88 posts
Joined January 2012
RinKagamine
yay. i'm not the only one \:D/
Flanster
5,938 posts
Joined August 2010
Flanster
Same here.
I suddenly got kicked out and now it just stays at "Logging in.."

Rebooted router.
Replugged cable.
Applied firewall settings.

nada.
Zydore
30 posts
Joined September 2011
Zydore
the same problem.
but... some friends can connect.
what is happeing?
mattpk
21 posts
Joined December 2008
mattpk
yup can't login to bancho right now
lizthehedgehog
65 posts
Joined March 2012
lizthehedgehog
I guess we keep watch of Bancho and wait..
[S]hadoW
4 posts
Joined August 2012
[S]hadoW
Can't login D: I just started playing today, logged out and when i try to log in it keeps saying Connecting...
lizthehedgehog
65 posts
Joined March 2012
lizthehedgehog

[S]hadoW wrote:

Can't login D: I just started playing today, logged out and when i try to log in it keeps saying Connecting...
Bancho might be down without knowing?I don't really know if thats the case or not... :(
Raidou Saijo
15 posts
Joined January 2009
Raidou Saijo
Can ANYONE log in at all yet?
PrOJ
3 posts
Joined May 2012
PrOJ
Still not logged in here.
RinKagamine
88 posts
Joined January 2012
RinKagamine

Neku14 wrote:

Can ANYONE log in at all yet?
nope
Flanster
5,938 posts
Joined August 2010
Flanster
3,178 online now.

some can, some cant.
[S]hadoW
4 posts
Joined August 2012
[S]hadoW

Neku14 wrote:

Can ANYONE log in at all yet?
My friend can I don't.
Jesss
814 posts
Joined November 2008
Jesss

[S]hadoW wrote:

My friend can I don't.
Is your friend an osu!supporter?
[S]hadoW
4 posts
Joined August 2012
[S]hadoW

Jesss wrote:

[S]hadoW wrote:

My friend can I don't.
Is your friend an osu!supporter?
No.
Raidou Saijo
15 posts
Joined January 2009
Raidou Saijo
This may be because I'm a little paranoid right now, but does anyone else notice that the last message in the chatbox on the home page reads "2012"? And that it doesn't say who said that?
lizthehedgehog
65 posts
Joined March 2012
lizthehedgehog

Neku14 wrote:

This may be because I'm a little paranoid right now, but does anyone else notice that the last message in the chatbox on the home page reads "2012"? And that it doesn't say who said that?
._. I didnt even check it yet.. I'll go look owo


Edit: The chat box doesn't seem to work.. also yeap Bancho is down :( :cry:
Flanster
5,938 posts
Joined August 2010
Flanster


You mean this?
No reason to get paranoid haha, could be just a glitch.
BrokenArrow
2,237 posts
Joined June 2010
BrokenArrow

Lolicore Flandre wrote:



You mean this?
No reason to get paranoid haha, could be just a glitch.
this glitch happens everytime when bancho's down :)
Raidou Saijo
15 posts
Joined January 2009
Raidou Saijo

Lolicore Flandre wrote:



You mean this?
No reason to get paranoid haha, could be just a glitch.
Yeah, that's what i was talking about. I'm sorry, I just really hope bancho gets fixed soon... I just really don't like it when it does stuff like this.
Raidou Saijo
15 posts
Joined January 2009
Raidou Saijo

lizthehedgehog wrote:

Neku14 wrote:

This may be because I'm a little paranoid right now, but does anyone else notice that the last message in the chatbox on the home page reads "2012"? And that it doesn't say who said that?
._. I didnt even check it yet.. I'll go look owo


Edit: The chat box doesn't seem to work.. also yeap Bancho is down :( :cry:
Wait, do you mean Bancho's down for good? Because if it is, OH MY GOD!
Last edited by Raidou Saijo , edited 2 times in total.
R e d
226 posts
Joined January 2011
R e d
i cant log too.
nanda2009
925 posts
Joined October 2009
nanda2009
Oh so the server's goes down O.O

I thought what..
Psicose_old_1
4 posts
Joined July 2012
Psicose_old_1
*sadness* I was so looking forward to versing a friend. I hope it gets up soon.
Lally
3,176 posts
Joined December 2011
Lally
I'm like: need osu!
osu!
Flanster
5,938 posts
Joined August 2010
Flanster
Bancho is back up and running.
BrokenArrow
2,237 posts
Joined June 2010
BrokenArrow
told you.
now better gonna sleep
Raidou Saijo
15 posts
Joined January 2009
Raidou Saijo

Lolicore Flandre wrote:

Bancho is back up and running.
IT IS???!! Thank God, I thought it was down for good for a second!
lizthehedgehog
65 posts
Joined March 2012
lizthehedgehog

Neku14 wrote:

Wait, do you mean Bancho's down for good? Because if it is, OH MY GOD!
I'm pretty sure that Bancho would never go down for good.. but we just have to wait for the server to get back up ^^

Edit: LOL its back .w.
PrOJ
3 posts
Joined May 2012
PrOJ
It's working for me, now.
mancuso_JM_
osu! Alumni
4,615 posts
Joined October 2010
mancuso_JM_
It's working for me too... YES!!
Jackoz_old
7 posts
Joined July 2012
Jackoz_old
I think it's not working for me.

It just gets stuck at the loading screen while the word connecting is there.

and it's not changing for the last 15 minutes...
peppy
19,374 posts
Here since the beginning
peppy
Please restart osu! and let it update.
Jackoz_old
7 posts
Joined July 2012
Jackoz_old

peppy wrote:

Please restart osu! and let it update.
Did that. Didn't also work.

Update:

Cancelled the login and found that I had logged in somehow.

Though it is still stuck on loading stats, and if I go on Multiplayer, it just says You must log in to Bancho.
isahata
4 posts
Joined August 2012
isahata

Jackoz wrote:

peppy wrote:

Please restart osu! and let it update.
Did that. Didn't also work.

Update:

Cancelled the login and found that I had logged in somehow.

Though it is still stuck on loading stats, and if I go on Multiplayer, it just says You must log in to Bancho.
got the exact same problem here.. it says "connection failed. retrying in 30s" again and again then "hit Shift+F1 for status"

did the server go down again??
peppy
19,374 posts
Here since the beginning
peppy
The server is fine, but you will need to make sure you are running b20120827 (check top-right corner of options).
isahata
4 posts
Joined August 2012
isahata

peppy wrote:

The server is fine, but you will need to make sure you are running b20120827 (check top-right corner of options).
yes yes, i just updated and it actually made the problem started... before update it was fine, by the way i am from indonesia will my positioning affect the server's connection?
Xouma10_old
1 post
Joined December 2011
Xouma10_old
Hello world !
My Osu says : Bancho connection failed: Your copy of osu! is too old needs to be updated before online play is possible.

I have made the update and yet it makes me this, why?
traydor
4 posts
Joined March 2011
traydor
as a few people have mentioned in another thread I'm getting this issue.

After the update today, my osu successfully logs in for ~1 sec before it disconnects and reconnects.
connection times out over, over and over.
Nilsso
Nilsso
Hey.

After the update today, my osu successfully logs in for ~1 sec before it disconnects and reconnects.
connection times out over, over and over. Whats going ?
ShecterOmen
4 posts
Joined July 2012
ShecterOmen
it must be a problem with patch because my few friends have the same issue after last patch. I checked all security on my computer so it's not a problem from my side. Fix this :)
peppy
19,374 posts
Here since the beginning
peppy
It should be resolved now. Bancho was a bit sick for a moment there.
Nilsso
Nilsso
Seems resolved now, thanks peppy.
Jackoz_old
7 posts
Joined July 2012
Jackoz_old
Sorry but I still can't log in-game.
Still stuck on the connecting phrase at the login screen.
Is it because of time zones?
isahata
4 posts
Joined August 2012
isahata

Jackoz wrote:

Sorry but I still can't log in-game.
Still stuck on the connecting phrase at the login screen.
Is it because of time zones?
same question here, I'm in indonesia now, will it cause any problem??? or maybe my id is banned? i've got a lot to ask sorry :D

and btw how do you open the peer blocks? i got no idea
YielShelion
78 posts
Joined December 2011
YielShelion
im also in indonesia and having same problem
fixed recently, thanks!
Mysto
22 posts
Joined April 2012
Mysto
yes i'm having the same problem and i'm from Trinidad and Tobago which is located in the Caribbean i'm not sure if the time zone has anything to do but it has been so for the last 4 days happened when i updated Osu!. I have never had to open ports for my Osu before an i don't have a blacklist as well as use Vista and i normally run Osu! in administrator. so the main reason has to be the patch that was recently out me an my friends who play osu in Trinidad have the same problem i hope you can resolve to problem asap. One other thing the score is sumbitted but my overall rank doesnt decrease or increase but everything does, my PP is unaffected by this
Lally
3,176 posts
Joined December 2011
Lally
can't log in ;W; bancho troll me >.< in retrieving data :C
Razelis_old
6 posts
Joined January 2009
Razelis_old
Same, having this same problem ><

EDIT: sorryyyy looks like it was maint...? It's all fine now (i did restart my PC so maybe that also helped)
Soma10R
1 post
Joined August 2012
Soma10R
i can't connect to osu when i open it up it immediately says can't connect it was find a couple days ago wats wrong :cry:
rocketmania1
1 post
Joined May 2012
rocketmania1
im really depressed i cant logged in to osu, Connection Failed, retrying in 30s, Connection failed, Hit Shift+F1 for status ... :(
it's been like a week... i wanna play with my friends badly..
idk why but i've read this thread from page 1-20 and followed all the suggestions but still no solution... what's wrong with my osu...? :(
isahata
4 posts
Joined August 2012
isahata

rocketmania1 wrote:

im really depressed i cant logged in to osu, Connection Failed, retrying in 30s, Connection failed, Hit Shift+F1 for status ... :(
it's been like a week... i wanna play with my friends badly..
idk why but i've read this thread from page 1-20 and followed all the suggestions but still no solution... what's wrong with my osu...? :(
yeaa, exactly the same here, i think we're having slow internet connection which is not fast enough for the interval of osu's automatic bancho conector or what ever phepy calls it, please how to broaden the maximum time needed to connect to bancho?
Dangniceboy
1 post
Joined July 2012
Dangniceboy
I know now How we get the Bancho gone. We must first Delete Osu all of your Computer, And then Try dowload Osu again and you got it. you can playing again. :) Goodluck
peppy
19,374 posts
Here since the beginning
peppy
Do not follow this advice.
HakuNoKaemi
3,828 posts
Joined October 2009
HakuNoKaemi
Could you write Bancho's IP ?
I know some people who can't connect to osu! and I'm helping them finding the reason
peppy
19,374 posts
Here since the beginning
peppy
you can ping/find its IP using the hostname cho.ppy.sh. Please let me know what you find.
Mira-san
1,038 posts
Joined May 2012
Mira-san
Hello everyone.

Now, before the public release of osu!mania, everything went fine. But now, I keep timing out. I am sure that it is not my connection since I can connect to everything just fine. I can talk to everybody via IRC but not via osu! ingame, since I keep timing out. :(
JackspicerX13
15 posts
Joined October 2011
JackspicerX13
I had the login problem two months back when osu! was getting constant updates, one day my account just went disconnected, and when i tried to login, "Connection Failed, retrying in 30 seconds" I get that every time.
Note:
-I was able to update

I did the following before,
-Run as Administrator
-Logout and Login again
-Uninstall and reinstall latest ver.

I used to play osu! daily because i love it so much since i started playing last year, but I thought the server was under constant maintenance that i put off osu! for like months now, i'd really like to be back on track.
[ToxicPopcorn]
1 post
Joined March 2011
[ToxicPopcorn]
edit: solved :)
Last edited by [ToxicPopcorn] , edited 1 time in total.
Parky_old
3 posts
Joined July 2012
Parky_old
Hello to all :) Then. I can't play to osu! Since a time already. When I am connected, my id and my cdm are good and ca told me "Bancho authentication failed. Please check your username/password by clicking the user pane on the main menu." I don't know if it comes from you or me but I already uninstall/reinstall the game and nothing. Thank you in advance.

PS: I am sorry my bad english. > .<

EDIT : problem solved :3
cdnta
13 posts
Joined August 2011
cdnta
its been several months now dat im having trouble connecting to bancho...

it does connect in d morning...
but wen it get late...
its harder...

at times it is able 2 go multi during d afternoon-evening but disconnects after a while... D:
Mira-san
1,038 posts
Joined May 2012
Mira-san

cdnta wrote:

its been several months now dat im having trouble connecting to bancho...

it does connect in d morning...
but wen it get late...
its harder...

at times it is able 2 go multi during d afternoon-evening but disconnects after a while... D:
^same problem.
jediluke69
2 posts
Joined September 2012
jediluke69

Mira-san wrote:

cdnta wrote:

its been several months now dat im having trouble connecting to bancho...

it does connect in d morning...
but wen it get late...
its harder...

at times it is able 2 go multi during d afternoon-evening but disconnects after a while... D:
^same problem.
^me as well but i havent been able to connect at anything at all it hasnt let me login sense almost a mouth or two ago and it worked before
K0KI-TaNaKa
5 posts
Joined July 2011
K0KI-TaNaKa
Hello :)
For a month I can no longer connect to Osu. When I try to log in, a message appears: "Connection Failed, ..."
I tried all the solutions found in other topics but nothing works ...
Even more strange, when I play solo in 'Guest' above the score there is always the name of my account ...

(I then completely reinstall Osu! and my songs have become pink. How do they revert normals?)

Can someone help me, please ? T_T

(*I'm french, sorry for my english (^_^)" ...)

EDIT : Mysteriously resolved ... (^_^")
Last edited by K0KI-TaNaKa , edited 1 time in total.
OtaTako_71D
21 posts
Joined October 2012
OtaTako_71D

Mira-san wrote:

cdnta wrote:

its been several months now dat im having trouble connecting to bancho...

it does connect in d morning...
but wen it get late...
its harder...

at times it is able 2 go multi during d afternoon-evening but disconnects after a while... D:
^same problem.
have a similar problem. I cannot connect to Bancho from the start. :(
. I open those ports and do all those they recommend but nothing happens.
Please help me.
yellowfox14
1 post
Joined July 2012
yellowfox14
I can't get on anything at all! I was hoping to play because I've been busy :(
jediluke69
2 posts
Joined September 2012
jediluke69
my question is that are the people or work on osu! trying to fix this because it seems to be a issue for awhile now?
Froslass
Beatmap Nominator
9,345 posts
Joined July 2008
Froslass
Since last update, connecting to osu! seems ridiculous. It randomly logs me out and says "Connection failed, press Shift+F1 for status" while it's okay for everyone else. My connection is fine and this has never happened since last update.
SoND
44 posts
Joined February 2010
SoND
I don't think I've been able to connect for about a week. I've recently installed ZoneAlarm and figured it was that and would fix it later. Don't think it's at fault, everything is fully allowed and I'm pretty sure I've connected to Bancho briefly.
Blaziken
611 posts
Joined June 2011
Blaziken
On Vista+, try turning down UAC to a lower setting, running in XP SP2 compatability mode, or allowing osu! to run as administrator.
Mind = Blown.
SoND
44 posts
Joined February 2010
SoND

SoND wrote:

I don't think I've been able to connect for about a week. I've recently installed ZoneAlarm and figured it was that and would fix it later. Don't think it's at fault, everything is fully allowed and I'm pretty sure I've connected to Bancho briefly.
My scores are apparently submitting (immediately after song it looks like it is, haven't compared on here) but I still can't connect with Bancho. No chat and no direct :(
OtaTako_71D
21 posts
Joined October 2012
OtaTako_71D
Ohhh!! Help me!
I already restart my PC run the updater many times but nothing happen.
I record my score and game stats days ago but now, I can't even log in again on osu.
I don't know why but I already open the ports, ping osu.ppy.sh and cho.ppy.sh but nothing happen. :( :cry: :cry:

Please help me! I need to record my game stats!
.. and also can I use a VPN for osu!?? If I can, can you suggest a VPN software?
DEADMIND911
1 post
Joined November 2012
DEADMIND911
sup ;p
danny8376
1 post
Joined May 2011
danny8376
Well,still can't connect to Bancho...

I was able to login and upload scores.However,i can't connect to bancho and play multiplayer mode :(
But I still can chat with irc (i don't want just chatting...)

It seems that it was able to connect to bancho server and got response data,
but osu! didn't recongize the data(maybe it didn't response correct data?).
cstar
5 posts
Joined June 2011
cstar
Hello, I've tried everything that was recommended on the first post but it is still not working. It keeps saying that I am using an old version of Osu! and I need to update, but I've already updated. I even reset my computer to see if that was the problem, it didn't work.
Spencer Velicue
5 posts
Joined April 2011
Spencer Velicue
In some chinese universities it's impossible for us to visit foreign websites unless we use proxy or ipv6 connection.

but osu doesn't support either of them.

can you try to implement these features?
deadbeat
osu! Alumni
9,218 posts
Joined June 2009
deadbeat
t/104653
ffuu
6 posts
Joined April 2011
ffuu
Hello.
I can't connect to bancho, I already disabled my antivirus and firewalls, already opened TCP ports 13381 and 13382 and already tried to reinstall it, but I still can't connect to bancho, It say that I am logged in when I am actually not, any help, please?
Lunah
903 posts
Joined November 2011
Lunah
I tried to help ffuu by teamviewer, but I really don't get the problem.. some help?

it says "connect failed"
Zingah
3 posts
Joined November 2012
Zingah
Ive been having this problem where whenever i try to log in onto my account, it says connection failed, retrying in 30 seconds, anyone help me? :c
Lunah
903 posts
Joined November 2011
Lunah
\topic dead
UtopianSteak
8 posts
Joined November 2012
UtopianSteak
getting the connection failed message. Started after today's update. Anyone else with this problem? I haven't had an issue like this since I started playing a little over a week ago.
MagicMythicalEggs
9 posts
Joined November 2012
MagicMythicalEggs
I cant log on at all. just a Connection failed. idk... I quit and uninstalled osu because I was sick of no one actually helping. nothing works at all for me.
James
osu! Hall of Famer
4,371 posts
Joined January 2008
James
HALP
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