For a team that moderates certain subforums, see: Support Team
The account support team is a group of people administering user accounts, as well as accepting silence and restriction appeals.
It usually takes a few days for support to get to the email. If there is no response within a week, it is worth sending a follow-up message about the case.
You should contact this team regarding account-related topics that are out of your control. Please remember to provide as much context on your issue as possible and send a email from the address associated with your osu! account.
Note: To report an extreme case of misbehaviour or sexual abuse from any user, including a moderator, see Reporting Abuse.