A bot account is a special type of osu! account run by an automated service instead of a real person. On the website, they have a white group badge labelled
BOT, and only the
me! section of their profile is visible. Bot accounts are most commonly used to host "chat bots" that offer various functionalities to the community through multiplayer lobby channels or private messages.
The main difference between personal accounts and bot accounts is in the rate limits that apply to them when sending chat messages. Bot accounts have higher limits to allow their services to interact with more users without risk of having the account silenced:
These rate limits only apply to private messages,
#spectator. Bot accounts are not allowed to send messages in other channels, nor any unsolicited private messages.
If you are looking to start a chat bot, please begin by running it on your own osu! account, and make sure to respect the personal account rate limits listed above. As your service grows, there may be an opportunity to request a bot account for it from the account support team.
Before considering a request, the support team requires that the bot meets these criteria:
If your bot fulfils the criteria above, you may file a request to create a bot account for it.
Send an email to email@example.com with the subject
Bot Account Request. This must be sent from the email address attached to your osu! account.
The body of the email should contain the following:
The account support team will review your request. If your request is denied, they will let you know why. If your request is approved, they will create the bot account for you and give you follow-up instructions about how to use it.
BOTgroup badge is shown on accounts with a primary group of
Chat Bots(group #29). The group's listing is not public.