[resolved] [confirmed] Stuck in creating package when uploading my map

IamKwaN

osu! Alumni

Joined August 2012

Topic Starter

IamKwaN 2013-12-27T07:51:42+00:00

Problem Details:
When I try to upload my map, the process stucks at the 'creating package' stage. I waited for half an hour already but still no repsonse. What can I do?
Edit: I have tried reopen osu already.
Edit: Now, it stucks at a different position at 'creating previews'

Video or screenshot showing the problem:

osu! version: 20131216.26 (latest)

Malikil

60 posts

Joined August 2013

Malikil 2013-12-28T10:17:45+00:00

Mine is stuck at creating previews also, I left it there for half an hour, and it was still just creating previews.
I ran the updater, to make completely sure I had the latest version, tried again, and I still get stuck on creating previews.
The changes to the map seem to be uploading correctly, even when I hit cancel, it just doesn't update the forum thread.

Snow Note

920 posts

Joined January 2011

Snow Note 2013-12-28T11:18:05+00:00

I have the same problem too ;_;

IamKwaN

osu! Alumni

3,905 posts

Joined August 2012

Topic Starter

IamKwaN 2013-12-28T12:47:10+00:00

coltt5 wrote:
Mine is stuck at creating previews also, I left it there for half an hour, and it was still just creating previews.
I ran the updater, to make completely sure I had the latest version, tried again, and I still get stuck on creating previews.
The changes to the map seem to be uploading correctly, even when I hit cancel, it just doesn't update the forum thread.

Yes, i tried twice. I waited for 5 mins and only some diffs are updated. When i waited for half an hour, all diffs are updated but the forum thread can't be updated.
Hope the the problem can be solved soon.

Xytox

osu! Alumni

367 posts

Joined December 2012

Xytox 2013-12-28T16:11:30+00:00

Same thing happens to me. I try to upload a beatmap, and it gets stuck on the "creating previews" bit. It submits the map even if you haven't clicked on the submit button yet, but the map can be corrupt or other silly things if you don't wait for half an hour at least or something. And if you submit a fresh and new beatmap, it fails to create a topic for it.

I noticed while trying a few times to upload the beatmap that osu! doesn't even recognize me being in the "submit"-state in F9 when it gets stuck. It's like it thinks I've already submitted the map even if I haven't even had the chance to click the submit button yet.

Lust

osu! Alumni

2,667 posts

Joined January 2013

Lust 2013-12-29T06:25:24+00:00

Works fine for me now. Try uploading again. If your mapset has a rather large video, reencode it and try again.

Xytox

osu! Alumni

367 posts

Joined December 2012

Xytox 2013-12-29T14:03:41+00:00

It does work again. BSS so good.

IamKwaN

osu! Alumni

3,905 posts

Joined August 2012

Topic Starter

IamKwaN 2013-12-30T09:18:29+00:00

Can someone explain what is 'reencode'? o.o

Lust

osu! Alumni

2,667 posts

Joined January 2013

Lust 2013-12-30T18:17:10+00:00

Encoding helps make your video size smaller. If your video filesize is too big, then it won't let you submit. (20mb is the limit I think)

Find a smaller filesize video or remove it entirely.

TheVileOne

osu! Alumni

8,431 posts

Joined March 2010

TheVileOne 2013-12-30T21:09:33+00:00

The video size is increased to 30 MBs for non-marathon maps I think and 70 MBs for marathon maps. I haven't looked up such information in quite a long time, so i'm not sure about those values.

Malikil

60 posts

Joined August 2013

Malikil 2013-12-30T22:51:37+00:00

Last I checked, the limit was 24MB, no idea about marathon maps, and it wouldn't even let me start the upload if my video was larger than that.
The upload I was having trouble with before has a video of just over 18MB, and is working fine for me now without me even touching the video. So if your video was already okay, I don't see why you would need to reencode it now.

IamKwaN

osu! Alumni

3,905 posts

Joined August 2012

Topic Starter

IamKwaN 2014-01-01T08:53:59+00:00

My video doesn't exceed the limit. The problem still exists...

Setz

1,419 posts

Joined August 2013

Setz 2014-01-01T09:02:59+00:00

I am having the same issue, no video on my map, the file size is around 7.5 MB

Ntasuto

286 posts

Joined April 2013

Ntasuto 2014-01-01T09:53:58+00:00

Bump~

brilliantstar

17 posts

Joined October 2011

brilliantstar 2014-01-01T11:53:53+00:00

Mine is also stuck at creating preview.. can anybody help?

Ntasuto

286 posts

Joined April 2013

Ntasuto 2014-01-01T13:16:47+00:00

So I tried to experiment with osu and see if i get it to work.

1. First of all i made a backup of my current map and then deleted the map and redownloaded.I hoped that the map may be already updated but there was a bug showing that it was but it wasnt. the downloaded map was the previous.
2. I opened both of the beatmaps osu files with notepad and compared the metadata but it was the same. no differences.
3. I replaced the current text on the OSU file of the map with the "new" one which i wasnt able to update .
4. Tried to update map. this time i got the "update" button to work and then as the rest i got stuck at the create preview screen.
5. I deleted the map again.( i still have the backup of my newest version of the map)
6. I redownload the map again and voila ! it was the newest version.

It seemed to somehow work and update the map but the create preview thingy stays there for ever

so.

the solution i found is.
Backup>delete>redownload>replace text(or the complete file, didnt try that), update > even if it gets stuck at "creating preview" it will still hopefully update the map.

EDIT: I changed something on my map and updated again. i got stuck @ "creating preview" but the map updated successfully

ColdTooth

1,104 posts

Joined June 2012

ColdTooth 2014-01-01T17:27:03+00:00

I'm having the same exact problem. The previous post looks like it works half of the time.

I would wait for minutes when saying "Creating Previews" with all of my text in the box.

Example

Turns out, it was updated already, but the text does not show up and when clicking on "This Beatmap's Thread", the topic does not exist. (Not sure if this is totally different problem, but it relates to this)

Shohei Ohtani

Shohei Ohtani 2014-01-02T05:35:43+00:00

Happens to me too

The completion sound still played too, which was weird.

Lust

osu! Alumni

2,667 posts

Joined January 2013

Lust 2014-01-02T06:22:12+00:00

I'm still not completely grasping the situation, bss works fine on my end, so either its a problem with your map in particular oray e something completely different.

Have you tried updating a different beatmap?

DJPop

osu! Alumni

3,549 posts

Here since the beginning

DJPop 2014-01-02T12:02:01+00:00

Happen to me most of the time I submit mania maps.

AlexaBM

755 posts

Joined March 2013

AlexaBM 2014-01-02T14:38:34+00:00

omg

same story, LOL

Xytox

osu! Alumni

367 posts

Joined December 2012

Xytox 2014-01-02T15:15:10+00:00

^ Yeee, exactly the same for me now. RIP BSS, we knew you well. You worked for basically one day.

Tsumetaku

732 posts

Joined May 2012

Tsumetaku 2014-01-02T16:50:42+00:00

+1 Guys

Finally find someone with same problem ;w;

Andrea

Beatmap Nominator

16,650 posts

Joined August 2008

Andrea 2014-01-02T18:01:00+00:00

Having the same issue as well, can't submit my new beatmap because of this problem.

IamKwaN

osu! Alumni

3,905 posts

Joined August 2012

Topic Starter

IamKwaN 2014-01-02T18:02:56+00:00

It happens more often than before

Sekai

6,376 posts

Joined February 2011

Sekai 2014-01-02T19:57:56+00:00

It's happening to me too, once i tried to change the bg on my map orz

TicClick

Global Moderator

4,422 posts

Joined February 2011

TicClick 2014-01-02T20:18:39+00:00

had the same thing when attempted to update a graved map. after I resurrected it and it was moved to WIP forum, the upload process has always got stuck at "Creating previews..." part, even though all I added was a new difficulty. in the end, after I cancelled it a couple of times, it proceeded to full submit (it was clear that is was re-uploading audio) and got stuck at previews part again. luckily it did update the map that time, even though I had to click cancel to left editor

Andrea

Beatmap Nominator

16,650 posts

Joined August 2008

Andrea 2014-01-02T20:50:30+00:00

Tried also restarting internet and computer, but nothing changed.

Tidek

1,571 posts

Joined March 2011

Tidek 2014-01-02T21:33:25+00:00

Is it going to be repaired? Because I cant update my beatmap too -.-

TheVileOne

osu! Alumni

8,431 posts

Joined March 2010

TheVileOne 2014-01-03T05:27:41+00:00

Not really sure what's going on. But sounds like a server side bug. Tentatively confirming.

Woddles

69 posts

Joined December 2012

Woddles 2014-01-03T06:04:55+00:00

Trying to upload my first beatmap at the moment, same problem..

SPOILER

Just realised my map actually did upload, even when it was stuck on 'Creating previews...'

Ntasuto

286 posts

Joined April 2013

Ntasuto 2014-01-03T11:08:03+00:00

Yay i figured a "better current" solution to this problem
As some people have figured out, when your beatmap is stuck at the " Creating preview" it may sometimes get updated/submited.

it seems that it is always /updated/submited but you jsut need to wait a bit( not wait for "creating preview" to finish)

Just update/Submit your map and then go to your profile page and keep refreshing untill you see that your map got updated submited. then simply close the submiting window and you are done

LunaticP

148 posts

Joined May 2013

LunaticP 2014-01-03T12:44:40+00:00

I know if I can get to the "Creating preview" I have to wait about 2-3 mins then I can update my map.

But today I stop at here

SPOILER

DenoisoGoiso

681 posts

Joined April 2013

DenoisoGoiso 2014-01-03T13:19:41+00:00

Ntasuto wrote:
Yay i figured a "better current" solution to this problem
As some people have figured out, when your beatmap is stuck at the " Creating preview" it may sometimes get updated/submited.

it seems that it is always /updated/submited but you jsut need to wait a bit( not wait for "creating preview" to finish)

Just update/Submit your map and then go to your profile page and keep refreshing untill you see that your map got updated submited. then simply close the submiting window and you are done

nope :p but description is not uploaded :p you are wrong.

"Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview"
i just want to fix it and upload mah map : https://osu.ppy.sh/s/126215

[FantasticMiku]

[FantasticMiku] 2014-01-03T13:45:01+00:00

i have the problem too, but i fixed that..

I have an image set, All thing was the picture not in the Map folder. Then I got the picture of my map in the map folder back in and it worked.

Sorry for my bad english

Ayesha Altugle

3,052 posts

Joined October 2011

Ayesha Altugle 2014-01-03T13:51:38+00:00

More detailed because I have done it in my map and it worked:

1. Go to your beatmap thread for example
2. Edit the first post of that thread
3. there you can change the beatmap description which is located just beneath the --------------- line
4. simply type in your new description
5. then click post
6. open up your beatmap in the beatmap editor and there you can update your beatmap
7. after that follow Ntasuto's post about the solution of stuck in creating package/previews

[Luanny]

8,248 posts

Joined April 2011

[Luanny] 2014-01-03T15:46:46+00:00

I can't upload a new map because it's stuck on 'Creating previews...'

neonat

Beatmap Nominator

3,533 posts

Joined April 2012

neonat 2014-01-03T16:30:11+00:00

When I got stuck on the creating previews part, the map used to get updated and gets shown on my profile. But now that doesn't even happen anymore, I can't get my map updated. I can't even try to update most of the time now...

DJPop

osu! Alumni

3,549 posts

Here since the beginning

DJPop 2014-01-03T16:42:33+00:00

neonat wrote:
When I got stuck on the creating previews part, the map used to get updated and gets shown on my profile. But now that doesn't even happen anymore, I can't get my map updated. I can't even try to update most of the time now...

Confirms, happened to me too.

[Luanny]

8,248 posts

Joined April 2011

[Luanny] 2014-01-03T17:19:51+00:00

yeah, same here
map uploaded but I can't update it and there's no thread for it

Andrea

Beatmap Nominator

16,650 posts

Joined August 2008

Andrea 2014-01-03T17:34:40+00:00