[resolved] [confirmed] Stuck in creating package when uploading my map

Malikil

Joined August 2013

Malikil 2013-12-30T22:51:37+00:00

Last I checked, the limit was 24MB, no idea about marathon maps, and it wouldn't even let me start the upload if my video was larger than that.
The upload I was having trouble with before has a video of just over 18MB, and is working fine for me now without me even touching the video. So if your video was already okay, I don't see why you would need to reencode it now.

IamKwaN

osu! Alumni

3,905 posts

Joined August 2012

Topic Starter

IamKwaN 2014-01-01T08:53:59+00:00

My video doesn't exceed the limit. The problem still exists...

Setz

1,419 posts

Joined August 2013

Setz 2014-01-01T09:02:59+00:00

I am having the same issue, no video on my map, the file size is around 7.5 MB

Ntasuto

286 posts

Joined April 2013

Ntasuto 2014-01-01T09:53:58+00:00

Bump~

brilliantstar

17 posts

Joined October 2011

brilliantstar 2014-01-01T11:53:53+00:00

Mine is also stuck at creating preview.. can anybody help?

Ntasuto

286 posts

Joined April 2013

Ntasuto 2014-01-01T13:16:47+00:00

So I tried to experiment with osu and see if i get it to work.

1. First of all i made a backup of my current map and then deleted the map and redownloaded.I hoped that the map may be already updated but there was a bug showing that it was but it wasnt. the downloaded map was the previous.
2. I opened both of the beatmaps osu files with notepad and compared the metadata but it was the same. no differences.
3. I replaced the current text on the OSU file of the map with the "new" one which i wasnt able to update .
4. Tried to update map. this time i got the "update" button to work and then as the rest i got stuck at the create preview screen.
5. I deleted the map again.( i still have the backup of my newest version of the map)
6. I redownload the map again and voila ! it was the newest version.

It seemed to somehow work and update the map but the create preview thingy stays there for ever

so.

the solution i found is.
Backup>delete>redownload>replace text(or the complete file, didnt try that), update > even if it gets stuck at "creating preview" it will still hopefully update the map.

EDIT: I changed something on my map and updated again. i got stuck @ "creating preview" but the map updated successfully

ColdTooth

1,101 posts

Joined June 2012

ColdTooth 2014-01-01T17:27:03+00:00

I'm having the same exact problem. The previous post looks like it works half of the time.

I would wait for minutes when saying "Creating Previews" with all of my text in the box.

Example

Turns out, it was updated already, but the text does not show up and when clicking on "This Beatmap's Thread", the topic does not exist. (Not sure if this is totally different problem, but it relates to this)

Shohei Ohtani

Shohei Ohtani 2014-01-02T05:35:43+00:00

Happens to me too

The completion sound still played too, which was weird.

Lust

osu! Alumni

2,667 posts

Joined January 2013

Lust 2014-01-02T06:22:12+00:00

I'm still not completely grasping the situation, bss works fine on my end, so either its a problem with your map in particular oray e something completely different.

Have you tried updating a different beatmap?

DJPop

osu! Alumni

3,549 posts

Here since the beginning

DJPop 2014-01-02T12:02:01+00:00

Happen to me most of the time I submit mania maps.

AlexaBM

755 posts

Joined March 2013

AlexaBM 2014-01-02T14:38:34+00:00

omg

same story, LOL

Xytox

osu! Alumni

367 posts

Joined December 2012

Xytox 2014-01-02T15:15:10+00:00

^ Yeee, exactly the same for me now. RIP BSS, we knew you well. You worked for basically one day.

Tsumetaku

732 posts

Joined May 2012

Tsumetaku 2014-01-02T16:50:42+00:00

+1 Guys

Finally find someone with same problem ;w;

Andrea

Beatmap Nominator

16,650 posts

Joined August 2008

Andrea 2014-01-02T18:01:00+00:00

Having the same issue as well, can't submit my new beatmap because of this problem.

IamKwaN

osu! Alumni

3,905 posts

Joined August 2012

Topic Starter

IamKwaN 2014-01-02T18:02:56+00:00

It happens more often than before

Enna Alouette

6,376 posts

Joined February 2011

Enna Alouette 2014-01-02T19:57:56+00:00

It's happening to me too, once i tried to change the bg on my map orz

TicClick

Global Moderator

4,421 posts

Joined February 2011

TicClick 2014-01-02T20:18:39+00:00

had the same thing when attempted to update a graved map. after I resurrected it and it was moved to WIP forum, the upload process has always got stuck at "Creating previews..." part, even though all I added was a new difficulty. in the end, after I cancelled it a couple of times, it proceeded to full submit (it was clear that is was re-uploading audio) and got stuck at previews part again. luckily it did update the map that time, even though I had to click cancel to left editor

Andrea

Beatmap Nominator

16,650 posts

Joined August 2008

Andrea 2014-01-02T20:50:30+00:00

Tried also restarting internet and computer, but nothing changed.

Tidek

1,571 posts

Joined March 2011

Tidek 2014-01-02T21:33:25+00:00

Is it going to be repaired? Because I cant update my beatmap too -.-

TheVileOne

osu! Alumni

8,431 posts

Joined March 2010

TheVileOne 2014-01-03T05:27:41+00:00

Not really sure what's going on. But sounds like a server side bug. Tentatively confirming.

Woddles

69 posts

Joined December 2012

Woddles 2014-01-03T06:04:55+00:00

Trying to upload my first beatmap at the moment, same problem..

SPOILER

Just realised my map actually did upload, even when it was stuck on 'Creating previews...'

Ntasuto

286 posts

Joined April 2013

Ntasuto 2014-01-03T11:08:03+00:00

Yay i figured a "better current" solution to this problem
As some people have figured out, when your beatmap is stuck at the " Creating preview" it may sometimes get updated/submited.

it seems that it is always /updated/submited but you jsut need to wait a bit( not wait for "creating preview" to finish)

Just update/Submit your map and then go to your profile page and keep refreshing untill you see that your map got updated submited. then simply close the submiting window and you are done

LunaticP

148 posts

Joined May 2013

LunaticP 2014-01-03T12:44:40+00:00

I know if I can get to the "Creating preview" I have to wait about 2-3 mins then I can update my map.

But today I stop at here

SPOILER

DenoisoGoiso

681 posts

Joined April 2013

DenoisoGoiso 2014-01-03T13:19:41+00:00

Ntasuto wrote:
Yay i figured a "better current" solution to this problem
As some people have figured out, when your beatmap is stuck at the " Creating preview" it may sometimes get updated/submited.

it seems that it is always /updated/submited but you jsut need to wait a bit( not wait for "creating preview" to finish)

Just update/Submit your map and then go to your profile page and keep refreshing untill you see that your map got updated submited. then simply close the submiting window and you are done

nope :p but description is not uploaded :p you are wrong.

"Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview""Creating preview"
i just want to fix it and upload mah map : https://osu.ppy.sh/s/126215

[FantasticMiku]

[FantasticMiku] 2014-01-03T13:45:01+00:00

i have the problem too, but i fixed that..

I have an image set, All thing was the picture not in the Map folder. Then I got the picture of my map in the map folder back in and it worked.

Sorry for my bad english

Ayesha Altugle

3,052 posts

Joined October 2011

Ayesha Altugle 2014-01-03T13:51:38+00:00

More detailed because I have done it in my map and it worked:

1. Go to your beatmap thread for example
2. Edit the first post of that thread
3. there you can change the beatmap description which is located just beneath the --------------- line
4. simply type in your new description
5. then click post
6. open up your beatmap in the beatmap editor and there you can update your beatmap
7. after that follow Ntasuto's post about the solution of stuck in creating package/previews

[Luanny]

8,248 posts

Joined April 2011

[Luanny] 2014-01-03T15:46:46+00:00

I can't upload a new map because it's stuck on 'Creating previews...'

neonat

Beatmap Nominator

3,530 posts

Joined April 2012

neonat 2014-01-03T16:30:11+00:00

When I got stuck on the creating previews part, the map used to get updated and gets shown on my profile. But now that doesn't even happen anymore, I can't get my map updated. I can't even try to update most of the time now...

DJPop

osu! Alumni

3,549 posts

Here since the beginning

DJPop 2014-01-03T16:42:33+00:00

neonat wrote:
When I got stuck on the creating previews part, the map used to get updated and gets shown on my profile. But now that doesn't even happen anymore, I can't get my map updated. I can't even try to update most of the time now...

Confirms, happened to me too.

[Luanny]

8,248 posts

Joined April 2011

[Luanny] 2014-01-03T17:19:51+00:00

yeah, same here
map uploaded but I can't update it and there's no thread for it

Andrea

Beatmap Nominator

16,650 posts

Joined August 2008

Andrea 2014-01-03T17:34:40+00:00

[Luanny] wrote:
yeah, same here
map uploaded but I can't update it and there's no thread for it

Having the same issues here, can't do anything either.

-Neipezi

2,263 posts

Joined October 2011

-Neipezi 2014-01-03T17:40:17+00:00

too big trouble x_x
i hope this problem is resolved.

Shohei Ohtani

Shohei Ohtani 2014-01-03T23:47:05+00:00

This is an on-and-off bug for me. It's been working now, but I've literally done nothing different than what I usually do, lol

[Luanny]

8,248 posts

Joined April 2011

[Luanny] 2014-01-04T00:17:52+00:00

it worked some hours ago and now it's failing again

LunaticP

148 posts

Joined May 2013

LunaticP 2014-01-04T04:15:26+00:00

looks like a lucky draw....

DenoisoGoiso

681 posts

Joined April 2013

DenoisoGoiso 2014-01-04T07:07:38+00:00

[Luanny] wrote:
it worked some hours ago and now it's failing again

same D: it's worked... and failing again.

how how who can fix this

DenoisoGoiso

681 posts

Joined April 2013

DenoisoGoiso 2014-01-04T08:18:32+00:00

Sorry for double post.

now worked o/

Tidek

1,571 posts

Joined March 2011

Tidek 2014-01-04T08:25:36+00:00

BSS troll master.

peppy

19,311 posts

Here since the beginning

peppy 2014-01-04T08:29:27+00:00

Seems to be fine now?

[FantasticMiku]

[FantasticMiku] 2014-01-04T12:08:35+00:00

Yes it works.

Love Miku:3

IamKwaN

osu! Alumni

3,905 posts

Joined August 2012

Topic Starter

IamKwaN 2014-01-04T14:12:09+00:00

It works now!! Thank you support team!!

DJPop

osu! Alumni

3,549 posts

Here since the beginning

DJPop 2014-01-04T15:24:30+00:00

No.

Still stuck at Creating preview... D:

However, the map is successfully updated. Just you can't submit anything on the OP via BSS.

Tsumetaku

732 posts

Joined May 2012

Tsumetaku 2014-01-04T20:44:11+00:00

yea \:D/

just a little inconvenience that need to change the text in forum :/

but its better now ><

[Luanny]

8,248 posts

Joined April 2011

[Luanny] 2014-01-04T23:21:54+00:00

yeah now it's fully working

Arzenvald

4,056 posts

Joined July 2013

Arzenvald 2014-01-07T15:15:35+00:00

idk, but it's happening to me... Q_Q

it's my third uploaded map, and it also has a video...

IamKwaN

osu! Alumni

3,905 posts

Joined August 2012

Topic Starter

IamKwaN 2014-01-08T06:32:19+00:00

Maybe u should open a new post?

theltp535

theltp535 2015-03-04T00:02:29+00:00

I have a unicode ', thats why it stops, or i guess

[-PinK-]

[-PinK-] 2017-04-27T00:39:33+00:00

i also can't upload my beatmap

it started with my friend needing to update his gd wich failed several times because of a error where the audio wasn't playing (even with the audio thingy being "audio.mp3" the audio name)
then when i finally got it to work somehow my whole SB got deleted and i couldn't update the beatmap cuz it was stuck at "Creating Package"

Also my map got two ghost diff's

https://osu.ppy.sh/s/600667

help please

Sandy Hoey

3,605 posts

Joined October 2015

Sandy Hoey 2017-04-27T00:41:12+00:00

Make a new thread. Old (3 years) threads that are marked should not be posted in.

Cnyan

Cnyan 2017-06-10T23:58:36+00:00

just try to restart your osu

Sandy Hoey

3,605 posts

Joined October 2015

Sandy Hoey 2017-06-10T23:59:56+00:00