[Archived] osu! black screen when using the Standalone GPU

liwanglin12

Joined July 2016

Topic Starter

liwanglin12 2017-01-24T12:35:33+00:00

Problem Details:
When I use Standalone GPU, osu! can't work.
What action I tried:
-open Compatibility mode （then I recived an OpenGL error, the internal GPU && Standalone GPU failed)
-change to window mode \ 240\120\60fps (not work)
-set all program use standalone GPU & restart (not work)

My PC is Lenovo Y700 with Intel I7-6700HQ & GTX960M
So how can I fix it? Thanks for help!
Video or screenshot showing the problem:

osu! version: 20170103.2 (latest)

Upskirt

643 posts

Joined April 2014

Upskirt 2017-01-24T12:44:56+00:00

Repair osu! application

Hold down the Shift key on your keyboard.
While holding Shift, double click the osu! icon on your desktop.
Continue holding Shift until you see the recovery dialog prompt.
From there, click on the "Repair osu!" option

Install latest graphics drivers

1. Download the latest drivers off the Nvidia website.
2. Download DDU
3. Uninstall all Nvidia related software using Windows Add or Remove
4. Restart PC and extract and run DDU, it will prompt to boot into safe mode.
5. Once in safe mode then run clean and restart under the Nvidia option only
6. Once rebooted into Windows again you should be able to install the previously downloaded Nvidia drivers and run them.
7. Reboot and try to open osu! again.

Tried disabling the on-board graphics and using only the 960M? This will cause a black screen if the device is defaulting to the iGPU.

liwanglin12

6 posts

Joined July 2016

Topic Starter

liwanglin12 2017-01-24T13:05:18+00:00

Venzire wrote:
Repair osu! application

Hold down the Shift key on your keyboard.
While holding Shift, double click the osu! icon on your desktop.
Continue holding Shift until you see the recovery dialog prompt.
From there, click on the "Repair osu!" option
Install latest graphics drivers

1. Download the latest drivers off the Nvidia website.
2. Download DDU
3. Uninstall all Nvidia related software using Windows Add or Remove
4. Restart PC and extract and run DDU, it will prompt to boot into safe mode.
5. Once in safe mode then run clean and restart under the Nvidia option only
6. Once rebooted into Windows again you should be able to install the previously downloaded Nvidia drivers and run them.
7. Reboot and try to open osu! again.

Tried disabling the on-board graphics and using only the 960M? This will cause a black screen if the device is defaulting to the iGPU.

Before I send this post, I used Repair osu! application. But it's not work.
I am doing DDU Step 6 now.
I tried to disable the iGPU, but my BIOS not support this(the setting only allow me use switch two graphics or Only-use iGPU), so I think I can't uninstall it.

liwanglin12

6 posts

Joined July 2016

Topic Starter

liwanglin12 2017-01-24T13:14:10+00:00

So, the DDU is not work...
= = Have other way?

Venzire wrote:
Repair osu! application

Hold down the Shift key on your keyboard.
While holding Shift, double click the osu! icon on your desktop.
Continue holding Shift until you see the recovery dialog prompt.
From there, click on the "Repair osu!" option
Install latest graphics drivers

1. Download the latest drivers off the Nvidia website.
2. Download DDU
3. Uninstall all Nvidia related software using Windows Add or Remove
4. Restart PC and extract and run DDU, it will prompt to boot into safe mode.
5. Once in safe mode then run clean and restart under the Nvidia option only
6. Once rebooted into Windows again you should be able to install the previously downloaded Nvidia drivers and run them.
7. Reboot and try to open osu! again.

Tried disabling the on-board graphics and using only the 960M? This will cause a black screen if the device is defaulting to the iGPU.

Upskirt

643 posts

Joined April 2014

Upskirt 2017-01-25T03:16:28+00:00

Explain to me the method you used.

DDU should work, do you mean the whole method didn't work?

Do you blackscreen in fullscreen and borderless?

liwanglin12

6 posts

Joined July 2016

Topic Starter

liwanglin12 2017-01-26T02:40:09+00:00

Sorry, my mistake. I mean when I do all of the steps, osu! still can't work on Standalone GPU.
Black screen can happen in fullscreen or window mode.

Venzire wrote:
Explain to me the method you used.

DDU should work, do you mean the whole method didn't work?

Do you blackscreen in fullscreen and borderless?

Dntm8kmeeatu

Technical Support Team

9,946 posts

Joined December 2014

Dntm8kmeeatu 2017-01-26T12:22:40+00:00

What is the error you get when you attempt compatibility mode?

liwanglin12

6 posts

Joined July 2016

Topic Starter

liwanglin12 2017-01-26T12:25:00+00:00