I propose something very simple: some sort of indicator for new messages in the chat window. As someone who likes to use the chat system, I often miss when friends send me messages because the only indicator is a purple box that pops up in game for a second. Not to say this system doesn't work, but I often forget to check and then notice the new message just to feel like a jerk when it has been 5 minutes or more before I have replied.
This is just an example, really anything to differentiate it from channels without new messages would be helpful.
current system:
proposal:
This is just an example, really anything to differentiate it from channels without new messages would be helpful.
current system:
proposal: