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[confirmed] BSS stucks at "Creating previews..."

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43
DJPop
osu! Alumni
3,549 posts
Here since the beginning
Topic Starter
DJPop
I don't know how many times I've to report this. It haven't been fixed for months.

It keeps happening when I upload/update mania maps with a lot of hitsounds.

Long wait is not a solution, I've already waited for hours.

Link: https://osu.ppy.sh/s/136986
peppy
19,315 posts
Here since the beginning
peppy
Do you have zero-byte hitsounds? This has never been supported by BSS.
DJPop
osu! Alumni
3,549 posts
Here since the beginning
Topic Starter
DJPop

peppy wrote:

Do you have zero-byte hitsounds? This has never been supported by BSS.
No, there aren't. No silent hitsounds used actually.

Also, there should be 457 hitsounds (ogg) in the mapset I gave if the BSS works.

I just tried to update without any custom hitsounds and it worked fine.
DJPop
osu! Alumni
3,549 posts
Here since the beginning
Topic Starter
DJPop
↑
peppy
19,315 posts
Here since the beginning
peppy
Bumping threads after 21 hours?
Don't use oggs; they aren't officially supported anymore.
DJPop
osu! Alumni
3,549 posts
Here since the beginning
Topic Starter
DJPop

peppy wrote:

Bumping threads after 21 hours?
Don't use oggs; they aren't officially supported anymore.
Changed every audio files into mp3, still not works.
UnderminE
osu! Alumni
4,011 posts
Joined August 2010
UnderminE
i managed to update my beatmap after waiting for 10 minutes. if it helps, here is my song folder:

Shohei Ohtani
Shohei Ohtani
For some reason this sort of happens at random for me too. I think the general answer I've always gotten is "Wait until later, the servers might be weird right now" or just "restart the client lol nigga"

Alternatively look at this thread: t/177754
TheVileOne
osu! Alumni
8,431 posts
Joined March 2010
TheVileOne
It would be helpful to know what reasons the BSS would ever get stuck at creating previews. The audio files are supported files, so why hang the system at this point. It seems to me like the problem is server side and the system hangs until it eventually times out and continues. Only my observance. I haven't uploaded anything in months.
deadbeat
osu! Alumni
9,218 posts
Joined June 2009
deadbeat

DJPop wrote:

Changed every audio files into mp3, still not works.
aren't hitsound files meant to be .wav?
Lach
1,118 posts
Joined November 2012
Lach

deadbeat wrote:

DJPop wrote:

Changed every audio files into mp3, still not works.
aren't hitsound files meant to be .wav?
Keysounded map, the file size would be immense if you upscale all of them to .wav(why you would do this, I do not know)
DJPop
osu! Alumni
3,549 posts
Here since the beginning
Topic Starter
DJPop
Maybe BSS can't handle a large amount of hitsounds right now.

If I remove all hitsounds, leave the bgm one. I can upload successfully.


TheVileOne wrote:

It would be helpful to know what reasons the BSS would ever get stuck at creating previews.
Couldn't agree more.


deadbeat wrote:

DJPop wrote:

Changed every audio files into mp3, still not works.
aren't hitsound files meant to be .wav?

DJPop wrote:

Also, there should be 457 hitsounds (ogg) in the mapset I gave if the BSS works.
If they're wav, how big would the mapset be? :D
peppy
19,315 posts
Here since the beginning
peppy
mp3 should still work correctly. The only issue is non-mp3/wav and zero-byte files. I will look into your map specifically. Confirming this for now (please do not bump again).
Bunnrei
1,044 posts
Joined May 2011
Bunnrei
Same problem.

Strangely enough, the map upload finishes (without getting stuck) if I don't edit the text in the textbox.
Sorarei
1,420 posts
Joined August 2012
Sorarei
i have same problem too, stuck in creating preview
Nathanael
Global Moderator
6,163 posts
Joined January 2013
Nathanael

Reikosaka wrote:

i have same problem too, stuck in creating preview

peppy wrote:

(please do not bump again)
Would it be better to lock this thread first to avoid bumping?
Last edited by TheVileOne , edited 1 time in total.
LordRaika
Elite Mapper
1,438 posts
Joined September 2013
LordRaika
i have perfectly same problem,

It solved(mine).... by...
obviously get rid of the custom.... hitsound

which one should be get rid of?
i dont know ... but im certain ONE of the custom hitsound is rejected and prevent the creating preview to be completed
i have around 18 hitsound, i reduce it to 12
uploaded it, failed and stucked

i reduced it again and again till its accepted and the submission complete.


and i think...(IMO)
ur hitsound should be name correctly and doesnt have space in their name
like soft normal2, which should be soft-normal2
and the name must be format of custom sound,

soft-hitnormal
normal-hitwhistle2
normal-hitclap

none any other than available format from osu,



then it works just fine, but its still kind'a frustated, getting rid of something which we dont know which custom hitsound to be getting rid of,
or perhaps u want to try the possibilities ( possible thou ) , try by narrowing the list.... while uploading
and again.... ( might be time consuming )
Last edited by LordRaika , edited 3 times in total.
TheVileOne
osu! Alumni
8,431 posts
Joined March 2010
TheVileOne
The names of the sound files must adhere to the file format given.


BTW I instructed him to post in this thread.
Maiz94
1,376 posts
Joined June 2010
Maiz94

lordraika wrote:

i have perfectly same problem,

It solved(mine).... by...
obviously get rid of the custom.... hitsound

which one should be get rid of?
i dont know ... but im certain ONE of the custom hitsound is rejected and prevent the creating preview to be completed
i have around 18 hitsound, i reduce it to 12
uploaded it, failed and stucked

i reduced it again and again till its accepted and the submission complete.


and i think...(IMO)
ur hitsound should be name correctly and doesnt have space in their name
like soft normal2, which should be soft-normal2
and the name must be format of custom sound,

soft-hitnormal
normal-hitwhistle2
normal-hitclap

none any other than available format from osu,



then it works just fine, but its still kind'a frustated, getting rid of something which we dont know which custom hitsound to be getting rid of,
or perhaps u want to try the possibilities ( possible thou ) , try by narrowing the list.... while uploading
and again.... ( might be time consuming )
Tried yours but it didn't work for me.
Still stuck at 37%-38% when trying to submit a new beatmap with oggs format although I have a fast connection speed. :|
TheVileOne
osu! Alumni
8,431 posts
Joined March 2010
TheVileOne
Don't use unsupported file formats in beatmaps.
Maiz94
1,376 posts
Joined June 2010
Maiz94

TheVileOne wrote:

Don't use unsupported file formats in beatmaps.
So, .wav format would solve this?
[AyanoTatemaya]
1,090 posts
Joined June 2013
[AyanoTatemaya]

ishimaru94 wrote:

TheVileOne wrote:

Don't use unsupported file formats in beatmaps.
So, .wav format would solve this?
nope.
Maiz94
1,376 posts
Joined June 2010
Maiz94

HinagikuKatsura wrote:

nope.
Thought so. :|
Looks like have to wait then till it's fixed.
TheVileOne
osu! Alumni
8,431 posts
Joined March 2010
TheVileOne
You shouldn't be submitting .oggs if peppy has said they are not supported. It will not be rankable.

Also this probably seems to affect exclusively mania maps.
Maiz94
1,376 posts
Joined June 2010
Maiz94
So, .oggs isn't rankable, .wavs would be ridiculous due to it's bigger size.

Then, mapping for keysounded maps won't be ranked forever in mania. Welp. That's sucks. :|
ExPew
Elite Mapper
1,220 posts
Joined January 2011
ExPew
keysounded map = unrankable....this is funny ever i see
17VA
1,007 posts
Joined September 2012
17VA
sounds legit

rip bms converts

rip my keysounded map
richardfeder
1,060 posts
Joined March 2013
richardfeder
.ogg are not supported = block all keysounded map. sigh
TheVileOne
osu! Alumni
8,431 posts
Joined March 2010
TheVileOne
They aren't unrankable yet. But if peppy says that they are unsupported then that means there will be a future when .oggs will no longer work in osu! It will need to be discussed amongst the BATs when and if that time comes. The ranking team will need to handle such issues as they arise. So far I have not heard any reason why .oggs aren't supported, but there might be a good reason to not support them in the future. I am not the one to say whether this reasoning should override the increased file size that it may or may not entail.
[AyanoTatemaya]
1,090 posts
Joined June 2013
[AyanoTatemaya]

ExPew wrote:

keysounded map = unrankable....this is funny ever i see
It's like destroying the very core of osu!mania itself. :(
DJPop
osu! Alumni
3,549 posts
Here since the beginning
Topic Starter
DJPop
As I noticed, this usually happens when there are a lot of hitsounds included in folder. osu! really doesn't know how to handle that much.
Maiz94
1,376 posts
Joined June 2010
Maiz94
Maybe peppy has purposely limited the certain amount of files for upload, perhaps? :roll:
Maiz94
1,376 posts
Joined June 2010
Maiz94
I'm gonna be specific about this one. sorry for the bumps though. :?

So, I was trying to upload a keysounded map with compressed .wav files.

Here are my files,


And, there's a lot of wav files below to it but I'll just show this one.

Then, try to upload and it shows like this afterwards,


As usual, it just stuck endless after waiting for hours.

BUT

My userpage said it has been uploaded/updated (I've already uploaded it actually.) ;



And, click on it, goes to this,



But, when clicking on the "This Beatmap's Thread", it goes to this,


Try it yourself, https://osu.ppy.sh/s/152141

From what I know, my keysounded map can be uploaded to BSS but it can't create a thread to it because it just stuck on "Creating previews..." instead.
Kamikaze
2,898 posts
Joined November 2012
Kamikaze
I'm having exactly the same problem as Ishimaru with this map https://osu.ppy.sh/s/157033 and it's a BMS convert with over 1,6k files (fully keysounded)
DJPop
osu! Alumni
3,549 posts
Here since the beginning
Topic Starter
DJPop
Still no further news :|
peppy
19,315 posts
Here since the beginning
peppy
I'm planning on looking at this very soon, as part of a refresh to the BSS process (introducing S3 support). Give me a week or so.
DingGGu
305 posts
Joined January 2011
DingGGu
+1 stucked
Pending is fine.

NEW & WIP has problem
peppy
19,315 posts
Here since the beginning
peppy
This is NOT the same issue, so please do not post in this thread.
Sorarei
1,420 posts
Joined August 2012
Sorarei
it's still happening.

uploading with full hitsound .wav

always stuck
Len
Beatmap Nominator
2,816 posts
Joined June 2012
Len

Andrea wrote:

The issue is still going, at least to me.

Always stuck at "Distributing to global network".

Tried cleaning Submissioncache and restarted internet/pc, but nothing changed.

same

driving me crazy I really can't wait

i want updateeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee my beatmaps

i can't update never? why
Nozhomi
Global Moderator
4,569 posts
Joined May 2013
Nozhomi
Yeah worked for me too thanks ppy :)
peppy
19,315 posts
Here since the beginning
peppy
This thread is for a VERY SPECIFIC issue. I'm locking it as people are posting in it for unrelated issues.

The recap, this is for MAPS WITH HUNDREDS OF SOUND FILES WHICH FAIL TO UPLOAD FOR THIS REASON.
VeilStar
osu! Alumni
4,773 posts
Joined April 2014
VeilStar
Moving to low priority due to inactivity...

(Unlocked the thread for now. Please don't post if you have nothing new to say regarding the actual issue.)
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