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[resolved] Bancho connectivity help & troubleshooting

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Randy96
run the updater?
Navizel

Randy96 wrote:

run the updater?
Did that already.

Btw, fixed now. (reinstall osu!)
gp0_old
osu's "Receiving Data..." but will not load BanchoChat and claims after awhile that the "Connection timed out". It cycles. It indicates that I have friends online and osu!direct works, the scoreboards look fine. This has only become a problem within the last 48 hours as of this post.

http://stat.ppy.sh/ indicated a downtime of 2 minutes on the chat, but I've left osu! on for quite a bit. I did some precautionary checks with the recommended tips and I reset the modem. Ay.

For now, I'll irc offclient, but that's a little inconvenient. Edits as needed.
MiniMaximA
can someone help me with my problem?

i can get online- playing multiplayer, pinging cho.ppy.sh, i have no problem in doing all of them.
but everytime i want to submit my score, it'd says "retrieving online ranking statistics" without ending.

i'm running win 7 x64, and playing in my university dorm. the internet access are regulated by those it teams of this university itself.

in the last 2 month this problem occurs. i've been playing osu since august in this dorm and theres no problem til this 2 month.

oh btw i've tried to logging in and out, using run as administrator, but it doesnt work.
dvorak_old
You can check your client version in Option.

If you have 1814 or lower, you should update to 1815.
MiniMaximA

dvorak wrote:

You can check your client version in Option.

If you have 1814 or lower, you should update to 1815.
its 1815 already ._.
Sparash
I have the same problem as MiniMaximA. It connects to bancho and I can chat and everything, only the scores I get aren't submitted online.

EDIT: Also I have a pending beatmap and I wanted to bump its post, but that doesn't seem to work either. A message box pops up after a while saying it failed.

EDIT2: For now, using a VPN seems to solve the problem temprorarily. I guess it is my connection's fault somehow. Any solution other than having to connect to a VPN server would be appreciated since I won't have access to it all the time.
MiniMaximA

Sparash wrote:

I have the same problem as MiniMaximA. It connects to bancho and I can chat and everything, only the scores I get aren't submitted online.

EDIT: Also I have a pending beatmap and I wanted to bump its post, but that doesn't seem to work either. A message box pops up after a while saying it failed.

EDIT2: For now, using a VPN seems to solve the problem temprorarily. I guess it is my connection's fault somehow. Any solution other than having to connect to a VPN server would be appreciated since I won't have access to it all the time.
i've tried that too, and osu works well behind vpn

but the worst thing is, my isp (university's) blocking all the proxy/vpn that i've tried to use. idkwhy- so i'll really appreciate solutions other than playing through vpn. thanks in advance.
Sparash
My problem seems to have magically disappeared today. I'm having no problem without VPN right now, so it makes me wonder where the problem truly lies.
Bleach Fan 101
Hey guys.
Ok here is my problem: I am logged into the OSU! Game but mu icon doesnt appear and the bar isnt filled by how much xp or what ever it is fills it.It says Loading stats where my level and all that would be. At the bottom of the screen it says
Connection failed retrying in 30seconds. It then says Connection failed. Hit Shift F1 for status. I did that and it took me to the Twitter page.

I have tested my packet loss. The first one came up with

Packets sent = 1000. Received 998, Lost = 2 <0% loss>

And I am running a different one for Packet Loss at the moment.

Aprox. 156ms. Max = 436ms and Average is 161ms

Basicly I am logged in my icon and level stuff aint loading and I cant get on Multi - Player
A message pops up when I try to get onto Multi - Player saying You must Login to Bancho and be connected before playing online.

If anyone can help me please do :)
anthonyyy0
I keep getting connection failed, retrying in 30 seconds when trying to log in. then after that it says connection failed, press shift-f1 for details. Nothing I've tried so far is working. I'm on XP.
Bleach Fan 101
My problem has fixed its self now. When I opened OSU! the Updater loaded it's self up. Once I clicked to open OSU! again I saw that my stats
had loaded and I could access Multiplayer again :D.
xokolade
I just keep CYCLING! Seriously raging right now.

Can't play multiplayer. Can't get my rank up! Can someone fix Bancho?

I've updated, I've restarted--for some reason Osu! just doesn't want me to keep connected for longer than some amount of minutes. Then I go right to "Connection restarting!" and "Press F1!" Joyous joy.

Wasn't like this until today. What have I done to you Bancho!?
MonchoStrife
I've the same problem than xokolade. I stopped playing the game for some time. Then once I wanted to play it again it made me to update Osu! and I just updated it. After that I tried to log-in in the game and for some reason I couldn't. I even tried re-installing frameworks on my SO (7 Home Premium), and re-installing the game itself, hence nothing of this worked and I still can't log in the game. I followed the thing in the very first post of the thread and still can't log in...
darkmiz
It could be your game is stuck in an older version. At least this is what happened to me after running the fix option in the installer. And I managed to fixed it by re-installing the game.

Go to options and check the upper right corner for your game version. The latest should be b1815. If for some reason your version is b1814 or older, try running the updater. If it doesn't work, use the installer to uninstall the game and re-installing. Your game skins and songs will be preserved so no need to make backups. Hopefully this works.
MonchoStrife
I've checked and I've the b18515 version :(

I already tried unninstalling and reinstalling the game a thousand times... :cry:

Guess that I will have to keep trying
Uni
Anyone can explain why i can't update it says it doenst connect on the ip address: 64.120.19.26:80
peppy
Likely something on your PC or network is stopping it. Post the full error message at least?
f e a r

mm201 wrote:

Some peer blocking blacklists contain osu!'s servers for some reason. Please add an exception for 174.34.145.226, 208.94.116.253, and 216.6.228.50 if you are using one.
I didnt understand that quite :L anyone care simplifying it to a level of sillyness?
weepz
I know this is probably a no-go but I just moved into University Halls and I can no longer connect to Bancho - The university block p2p so people can't torrent but I didn't realise until today that it stopped me logging into Bancho. I can't change what the uni has blacklisted - I was just wondering if there is any other way around this?
Pastafari
Hello there.

Well I have a problem with my score submition, it has been about 12 days today, but when I play and try to submit my score it just never ends to load, so I can't level up or score, the strange thing here is that I can go to multiplayer and everuthing else, but I just cant score (on almost all the maps)

I tried with another account and it was the same, I also tried with my dns server, and some more things, but nothing happened.

It'll be great if someone can help me with this, ._. thanks
peppy
Please try pinging cho.ppy.sh and osu.ppy.sh and sharing what IP it shows up that they are resolving to.
weepz

peppy wrote:

Please try pinging cho.ppy.sh and osu.ppy.sh and sharing what IP it shows up that they are resolving to.
I got 50.23.74.90 and 50.23.74.91

Thanks for any help on this :)
Uni
Pastafari
Here goes mine:
cho.ppy.sh - 50.23.74.90
osu.ppy.sh - 50.23.74.91
miltrebornhoj
I'm not sure how long this problem was, but I just noticed it last week. I have auto-login enabled in Osu, and I suddenly can't login when I start up the game. It gets stuck in the "logging in" text at the bottom. I tried signing out, and signing in again, and now it says "Connecting to server....." and it doesn't end. I repaired Osu installation and now it tells me "Connecting to Bancho" then "Can't connect. Retry in 30 secs."

Any idea where this problem stems from? All I did Osu-related for the past week is copying some of the mp3 files from the beatmaps folder into another folder in my harddrive.

I tried disabling my firewall, but it still won't connect.

This is what it shows, it never progresses from that (image attached):

miltrebornhoj
Sorry if it is counted as double post, but I have managed to get the traceroot as well. Please help me, I want to play online again :)

galvenize
Mmh okay here's my problem. The game won't let me connect to bancho. It keeps trying to log me in eternally. It isn't a firewall problem, I didn't encounter this problem after a year of use. I think that it's because I changed my password while being logged into the game and it kept saying "wrong password". So eventually I logged off but when I tried to log in again it won't let me. I changed my password numerous times again, reinstalled the game, disabled my firewall but nothing helps.

If someone could explain to me the nature of this problem >:( .
Bass

myself wrote:

Well, I can browse webpages normally in Firefox... but I can't connect to osu!... I mean, it's connecting and after a while it's disconnecting and it keeps going. Before everything worked ok before, not like I am banned or something.
In other words, my Internet works well, but I have problem to connect with osu!. Before really everything worked.
[Dellirium]
I have the same problem too. I can see my online friends, but can't join channels.
MagusBenus

miltrebornhoj wrote:

I'm not sure how long this problem was, but I just noticed it last week. I have auto-login enabled in Osu, and I suddenly can't login when I start up the game. It gets stuck in the "logging in" text at the bottom. I tried signing out, and signing in again, and now it says "Connecting to server....." and it doesn't end. I repaired Osu installation and now it tells me "Connecting to Bancho" then "Can't connect. Retry in 30 secs."

Any idea where this problem stems from? All I did Osu-related for the past week is copying some of the mp3 files from the beatmaps folder into another folder in my harddrive.

I tried disabling my firewall, but it still won't connect.

This is what it shows, it never progresses from that (image attached):

Same problem here. I would like a solution, I like to chat. Also, I can't connect to the irc, but my internet is just fine, I ran some internet tests.

EDIT : Troubleshooting info : Repairing osu, reinstalling osu, restarting internet modem, and disabling firewall. None of these worked.
_index
Now, about 5 minutes imma can't login in..

Tracert to cho.ppy.sh and osu.ppy.sh is normally, no block-software installed. Any solutions with this?
Slip
I can't login to bancho BUT I can see scores and comments. (why does this always happen during weekends? Ruining my weekends of otaku and osu! filled fun :<)
_index

Slip wrote:

I can't login to bancho BUT I can see scores and comments.
Same problem, i guess just BanchoBot-irc crushed..
But im can't use osu!direct and this makes me sad :C
Mismagius
Confirming.

mochi
I'm having the same problem as well

:\
Slip

_index wrote:

Slip wrote:

I can't login to bancho BUT I can see scores and comments.
Same problem, i guess just BanchoBot-irc crushed..
Too bad,Its the weekends too,who wants to predict this is gonna be the same thing that happened just last month?
(I can still get map ranks,like if I wanted to get rank #40 on a map I could go do it right now.)
(Now I cant look at global rankings. The site might go down soon?)
xXxMiaouxXx
Have the same problem cannot log in. It try to connect but dont suceed.
_index
Finally we have dc and stopped servers.

Waiting...Please, dont make me sad after hard day :C

Resolved, thanks team.
MagusBenus
Bancho is alive! :)
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