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[Archived] my account is not verified

posted 2018-01-25T15:24:38+00:00

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Baka din

Joined January 2018

Topic Starter

Baka din 2018-01-25T15:24:38+00:00

Problem Details:
lately, I've made an account with osu.
He asked for verification and I was successful. But always when I log in, he keeps asking, and the osu already said that I had checked, so I can not get into my account. Why?

Video or screenshot showing the problem:

osu! version: 20171227.2 (latest)

Dntm8kmeeatu

Technical Support Team

9,944 posts

Joined December 2014

Dntm8kmeeatu 2018-01-25T15:26:45+00:00

Dntm8kmeeatu wrote:
Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh

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Dntm8kmeeatu wrote:

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