[Archived] Verify account issue

reojoe

Joined April 2018

Topic Starter

reojoe 2018-07-07T14:48:22+00:00

I can't verify my account in osu! and I don't know why. It means I can't play it with my friends, and the annoying 'verify' message keeps popping up in the middle of songs, interrupting me.

Dntm8kmeeatu

Technical Support Team

9,944 posts

Joined December 2014

Dntm8kmeeatu 2018-07-07T18:17:09+00:00

What happens when you verify? can you give an error or description of what happens?

Try this;

Dntm8kmeeatu wrote:
Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh

[Satella]

4 posts

Joined June 2018

[Satella] 2018-07-07T23:06:43+00:00

That never works, I had the same issue (when my OSU didn't stop working after the new update) I've tried it all, I think it might be due to compatibility issues, but even then, bancho shouldn't have a problem as it works occasionally. I am being forced to play offline due to it.

Death

Technical Support Team

20,476 posts

Joined September 2013

Death 2018-07-07T23:31:30+00:00

The last sentence says to email accounts@ppy.sh if it doesn't work.

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[Archived] Verify account issue

Dntm8kmeeatu wrote:

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