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posted
Problem Details:
the problem is that recently when i want to add a friend, appear a page that says me that i have to verify my acccount. When i click on the 'begin Email verification' button, he says that they sent me the email. But when i open gmail there are no email from osu! can you help me to solve the problem? (sorry for my bad english)


Video or screenshot showing the problem:



osu! version: 20171106.5 (latest)
posted
Try prompting this verification by using the new website design https://osu.ppy.sh/home

If the email still doesn't send, be sure to check your spam folder, and any other email account you may have, just incase it ended up there.

If still nothing, please email accounts@ppy.sh and explain your issue.
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