forum

[resolved] Bancho connectivity help & troubleshooting

posted
Total Posts
468
show more
Topic Starter
mm201
Merged into the correct topic. Try some of the fixes in this topic and see if they help fix Multiplayer? Also make sure the games aren't private and their owners aren't kicking you out.
Hijiri Tezuka
I'm not sure if I should post this here, but I can't log in to Bancho. I get the "Connecting to Banch" message, but it just stays there. Internet connection is fine and all Osu! ports are unblocked. This started happening after the latest patch.

Oh, and the BSS isn't working for me as well
MetalAoi
Im having the same problem as Ayame
Pizzicato
i've been getting disconnected from time to time. same goes for my friends on #filipino.
LizardLaw974
none of the suggestions listed are helping. im haveing the same problem of not being able to be connected nor have my stats updated
takasumi0011
i can not play with other ppl (multi-play), seems the osu! keep receiving data and try to lost the connection.

I am using OS win7 64bit, and already turning down UAC to a lower setting, running in XP SP2 compatability mode.

Other hand, I have success one time login when the first day install the osu!.
shauntmw
I can submit scores, see global scoreboard on every beatmaps, use online favorites etc.
But, I can't login multiplayer section, and I always get the 'Receiving Data' below osu!

What could be the problem?

I am running Windows Vista, firewall completely off (I even stopped the firewall service), anti-virus off.
Am able to ping osu.ppy.sh, able to connect to internet and browse websites and other stuff, just not able to connect Bancho...
dvorak_old

shauntmw wrote:

I can submit scores, see global scoreboard on every beatmaps, use online favorites etc.
But, I can't login multiplayer section, and I always get the 'Receiving Data' below osu!

What could be the problem?

I am running Windows Vista, firewall completely off (I even stopped the firewall service), anti-virus off.
Am able to ping osu.ppy.sh, able to connect to internet and browse websites and other stuff, just not able to connect Bancho...
try ping -n 1000 cho.ppy.sh + speedtest.net
and see if there is any packet loss or problem on upload/download speed
Vall3y
sigh this is really disappoint. how can there be such problems connecting for so many people? I really want to play multiplayer
none of the solutions helped me
I can see that during a tracert the 7th hop always times out. what can be done about it?
peppy
Can you post the traceroute output? We can determine where the problem is happening then. If a single hop is timing out but the hops after it are fine, this is not a problem.
Vall3y
today I was able to connect for a brief amonut of time before timing out and disconnecting.

and heres the output:
Tracing route to cho.ppy.sh [174.34.145.226]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms RTA1025W.home [192.168.1.1]
2 18 ms 17 ms 18 ms bzq-179-37-1.static.bezeqint.net [212.179.37.1]
3 19 ms 18 ms 17 ms bzq-219-254-37.static.bezeqint.net [212.179.254.37]
4 18 ms 17 ms 18 ms bzq-179-78-241.static.bezeqint.net [212.179.78.241]
5 * * * Request timed out.
6 20 ms 26 ms 20 ms bzq-219-189-162.cablep.bezeqint.net [62.219.189.162]
7 116 ms * * bzq-219-189-22.cablep.bezeqint.net [62.219.189.22]
8 106 ms 108 ms 107 ms linx.ge1-0.cr01.lhr01.mzima.net [195.66.225.15]
9 189 ms 182 ms 193 ms te0-5.cr1.nyc2.us.packetexchange.net [69.174.120.89]
10 214 ms 209 ms 215 ms te1-7.cr1.chi1.us.packetexchange.net [69.174.120.74]
11 265 ms 268 ms 268 ms te0-1.cr1.sea1.us.packetexchange.net [69.174.120.21]
12 261 ms 270 ms 260 ms edge1.sea.ubiquityservers.com [72.37.232.166]
13 256 ms 255 ms 256 ms cho.ppy.sh [174.34.145.226]

Trace complete.
Leonix_old
Yeah I can't play multiplayer properly too, it will disconnect from time to time, usually few minutes, and stucked at 'Receiving Data' on the menu page for quite some time before able to re-connect again.

peppy wrote:

Can you post the traceroute output? We can determine where the problem is happening then. If a single hop is timing out but the hops after it are fine, this is not a problem.
How to traceroute? O.O
Suwako_Moriya_old
many time receiving data...... cant login

i have set port 13381 and 13382 and no fire wall
lilgrasshopper
SOMETIMES i can log in and SOMETIMES after playing solo for awhile i can go in. But MOST of the TIMES i cant log in to bancho =/ i did all the i allowed the port and do all the things said at the first post. Help anyone?
Haku Elle Yowane
No puedo acceder a mi cuenta desde el juego
en la esquina inferior me sale un cartel que dice algo como que la concección con Bancho fracaso...
¿Que debo hacer?

I can not access my game
a window appears that says something like that Bancho connection failed ...
What should I do?
Navizel
Can someone help me with this?
Randy96
run the updater?
Navizel

Randy96 wrote:

run the updater?
Did that already.

Btw, fixed now. (reinstall osu!)
gp0_old
osu's "Receiving Data..." but will not load BanchoChat and claims after awhile that the "Connection timed out". It cycles. It indicates that I have friends online and osu!direct works, the scoreboards look fine. This has only become a problem within the last 48 hours as of this post.

http://stat.ppy.sh/ indicated a downtime of 2 minutes on the chat, but I've left osu! on for quite a bit. I did some precautionary checks with the recommended tips and I reset the modem. Ay.

For now, I'll irc offclient, but that's a little inconvenient. Edits as needed.
MiniMaximA
can someone help me with my problem?

i can get online- playing multiplayer, pinging cho.ppy.sh, i have no problem in doing all of them.
but everytime i want to submit my score, it'd says "retrieving online ranking statistics" without ending.

i'm running win 7 x64, and playing in my university dorm. the internet access are regulated by those it teams of this university itself.

in the last 2 month this problem occurs. i've been playing osu since august in this dorm and theres no problem til this 2 month.

oh btw i've tried to logging in and out, using run as administrator, but it doesnt work.
dvorak_old
You can check your client version in Option.

If you have 1814 or lower, you should update to 1815.
MiniMaximA

dvorak wrote:

You can check your client version in Option.

If you have 1814 or lower, you should update to 1815.
its 1815 already ._.
Sparash
I have the same problem as MiniMaximA. It connects to bancho and I can chat and everything, only the scores I get aren't submitted online.

EDIT: Also I have a pending beatmap and I wanted to bump its post, but that doesn't seem to work either. A message box pops up after a while saying it failed.

EDIT2: For now, using a VPN seems to solve the problem temprorarily. I guess it is my connection's fault somehow. Any solution other than having to connect to a VPN server would be appreciated since I won't have access to it all the time.
MiniMaximA

Sparash wrote:

I have the same problem as MiniMaximA. It connects to bancho and I can chat and everything, only the scores I get aren't submitted online.

EDIT: Also I have a pending beatmap and I wanted to bump its post, but that doesn't seem to work either. A message box pops up after a while saying it failed.

EDIT2: For now, using a VPN seems to solve the problem temprorarily. I guess it is my connection's fault somehow. Any solution other than having to connect to a VPN server would be appreciated since I won't have access to it all the time.
i've tried that too, and osu works well behind vpn

but the worst thing is, my isp (university's) blocking all the proxy/vpn that i've tried to use. idkwhy- so i'll really appreciate solutions other than playing through vpn. thanks in advance.
Sparash
My problem seems to have magically disappeared today. I'm having no problem without VPN right now, so it makes me wonder where the problem truly lies.
Bleach Fan 101
Hey guys.
Ok here is my problem: I am logged into the OSU! Game but mu icon doesnt appear and the bar isnt filled by how much xp or what ever it is fills it.It says Loading stats where my level and all that would be. At the bottom of the screen it says
Connection failed retrying in 30seconds. It then says Connection failed. Hit Shift F1 for status. I did that and it took me to the Twitter page.

I have tested my packet loss. The first one came up with

Packets sent = 1000. Received 998, Lost = 2 <0% loss>

And I am running a different one for Packet Loss at the moment.

Aprox. 156ms. Max = 436ms and Average is 161ms

Basicly I am logged in my icon and level stuff aint loading and I cant get on Multi - Player
A message pops up when I try to get onto Multi - Player saying You must Login to Bancho and be connected before playing online.

If anyone can help me please do :)
anthonyyy0
I keep getting connection failed, retrying in 30 seconds when trying to log in. then after that it says connection failed, press shift-f1 for details. Nothing I've tried so far is working. I'm on XP.
Bleach Fan 101
My problem has fixed its self now. When I opened OSU! the Updater loaded it's self up. Once I clicked to open OSU! again I saw that my stats
had loaded and I could access Multiplayer again :D.
xokolade
I just keep CYCLING! Seriously raging right now.

Can't play multiplayer. Can't get my rank up! Can someone fix Bancho?

I've updated, I've restarted--for some reason Osu! just doesn't want me to keep connected for longer than some amount of minutes. Then I go right to "Connection restarting!" and "Press F1!" Joyous joy.

Wasn't like this until today. What have I done to you Bancho!?
MonchoStrife
I've the same problem than xokolade. I stopped playing the game for some time. Then once I wanted to play it again it made me to update Osu! and I just updated it. After that I tried to log-in in the game and for some reason I couldn't. I even tried re-installing frameworks on my SO (7 Home Premium), and re-installing the game itself, hence nothing of this worked and I still can't log in the game. I followed the thing in the very first post of the thread and still can't log in...
darkmiz
It could be your game is stuck in an older version. At least this is what happened to me after running the fix option in the installer. And I managed to fixed it by re-installing the game.

Go to options and check the upper right corner for your game version. The latest should be b1815. If for some reason your version is b1814 or older, try running the updater. If it doesn't work, use the installer to uninstall the game and re-installing. Your game skins and songs will be preserved so no need to make backups. Hopefully this works.
MonchoStrife
I've checked and I've the b18515 version :(

I already tried unninstalling and reinstalling the game a thousand times... :cry:

Guess that I will have to keep trying
Uni
Anyone can explain why i can't update it says it doenst connect on the ip address: 64.120.19.26:80
peppy
Likely something on your PC or network is stopping it. Post the full error message at least?
f e a r

mm201 wrote:

Some peer blocking blacklists contain osu!'s servers for some reason. Please add an exception for 174.34.145.226, 208.94.116.253, and 216.6.228.50 if you are using one.
I didnt understand that quite :L anyone care simplifying it to a level of sillyness?
weepz
I know this is probably a no-go but I just moved into University Halls and I can no longer connect to Bancho - The university block p2p so people can't torrent but I didn't realise until today that it stopped me logging into Bancho. I can't change what the uni has blacklisted - I was just wondering if there is any other way around this?
Pastafari
Hello there.

Well I have a problem with my score submition, it has been about 12 days today, but when I play and try to submit my score it just never ends to load, so I can't level up or score, the strange thing here is that I can go to multiplayer and everuthing else, but I just cant score (on almost all the maps)

I tried with another account and it was the same, I also tried with my dns server, and some more things, but nothing happened.

It'll be great if someone can help me with this, ._. thanks
peppy
Please try pinging cho.ppy.sh and osu.ppy.sh and sharing what IP it shows up that they are resolving to.
weepz

peppy wrote:

Please try pinging cho.ppy.sh and osu.ppy.sh and sharing what IP it shows up that they are resolving to.
I got 50.23.74.90 and 50.23.74.91

Thanks for any help on this :)
Uni
show more
Please sign in to reply.

New reply