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[resolved] [technical support] osu! doesn't connect in-game to servers

posted
Total Posts
5
outlinex_
10 posts
Joined August 2023
Topic Starter
outlinex_
Problem details:
osu! just can't find a server to connect me in-game, i don't see my stats and also get a message "Your score will not be submitted" after starting every map.

I didn't change any settings on my pc or osu!, just as i launch the game today i figured out it won't work anymore

I tried on both, stable and lazer. I tried to download the osu! lazer installer and "repair" the game

Video or screenshot showing the problem:
https://imgur.com/j9pq9Qf (Lazer connection problem)
https://imgur.com/rFspB3a (Stable connection problem)
https://imgur.com/LoGVSmi (Lazer "Your score will not be submitted" message)

osu! version: Stable 20250108.3 & Lazer 2025.316.0


FIXED: Just saw that i haven't download latest windows update. Installed it, restarted PC, now osu! works good
Last edited by outlinex_ , edited 3 times in total.
tsunyoku
151 posts
Joined December 2017
tsunyoku
The third screenshot link doesn't work.

Anyways, to start, could you attach logs for both osu!(lazer) and osu!stable?

For lazer, you can use the export logs button in settings. For stable, please find the `runtime.log` file contained inside of the `Logs` folder where your osu!stable install is located.
outlinex_
10 posts
Joined August 2023
Topic Starter
outlinex_

tsunyoku wrote:

The third screenshot link doesn't work.

Anyways, to start, could you attach logs for both osu!(lazer) and osu!stable?

For lazer, you can use the export logs button in settings. For stable, please find the `runtime.log` file contained inside of the `Logs` folder where your osu!stable install is located.
Fixed third screenshot link, and also upload logs on Google Drive -> https://drive.google.com/drive/folders/1diJdPbqvwp3A0kIvxDcNK3Pe0dP5KiEz?usp=sharing
spaceman_atlas
osu!dev
542 posts
Joined July 2013
spaceman_atlas

outlinex_ wrote:

FIXED: Just saw that i haven't download latest windows update. Installed it, restarted PC, now osu! works good
Does this mean that the issue is now fixed for you?
outlinex_
10 posts
Joined August 2023
Topic Starter
outlinex_

spaceman_atlas wrote:

outlinex_ wrote:

FIXED: Just saw that i haven't download latest windows update. Installed it, restarted PC, now osu! works good
Does this mean that the issue is now fixed for you?
Yes, issue is fixed, thanks
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