Problem details:
i installed osu again on my windows 11 and now it doesnt create a shorcut on my deskop , i have to install it into custom folder on desktop and when i run osu it updates the game and then opens and crashes instantly , this goes over and over again

Video or screenshot showing the problem:


osu! version: Stable 20240513.1

Have you removed all previous osu files (from ...\AppData\Local\osu! )?
Try to delete all files related to osu.

incurut wrote:

Problem details:
i installed osu again on my windows 11 and now it doesnt create a shorcut on my deskop , i have to install it into custom folder on desktop and when i run osu it updates the game and then opens and crashes instantly , this goes over and over again

Video or screenshot showing the problem:


osu! version: Stable 20240513.1

Did you create the shortcut by going into the osu! folder, finding the osu!.exe and making a shortcut by right clicking it?

Lets see if there is anything as to why its crashing.

Please use the wiki link below to locate the crash log. Once you have located the crash log, please copy and paste its content into this thread here so we can take a look at it and see what is going wrong.
wiki/en/Help_Centre#event-viewer

Hello, i got the same problem when starting up osu aswell since the update today, after the update the application keeps starts up on the "Your client is up to date page" and closes.
Cant even open the game from now on. I even restarted my pc and it wont work also.

My log:
Application: osu!.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at System.IO.__Error.WinIOError(Int32, System.String)
at System.IO.FileStream.WriteCore(Byte[], Int32, Int32)
at System.IO.FileStream.FlushInternalBuffer()
at System.IO.FileStream.Flush(Boolean)
at System.IO.FileStream.Flush()
at System.IO.StreamWriter.Flush(Boolean, Boolean)
at System.IO.StreamWriter.Dispose(Boolean)
at System.IO.TextWriter.Dispose()
at System.IO.File.InternalWriteAllLines(System.IO.TextWriter, System.Collections.Generic.IEnumerable`1<System.String>)
at System.IO.File.AppendAllLines(System.String, System.Collections.Generic.IEnumerable`1<System.String>)
at #=zcrGuFG_jxMZY4l3iM7hpEbU=+#=zBFtqTADZbQ7ugZ3i3UGvaIw=.#=zxQA2FtIURu$H()
at #=ztiCBp_1os07$a3IUfSqP1wg=.#=z4twI9og=()
at #=zCbRYNtU7lqKznzccAh4gefI=+#=z6pAqvtnlf8QoDKxcXQ==.#=zN$J$o4FdElGzvvE2OQ==()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

Was this log the only crash log you found in the event viewer?

Do you have any pending OS updates?

You can try downloading and running the repair tool for .net framework here

or you can try downloading the most recent .net framework here

I also find out this new error message when I open the application:

Faulting application name: osu!.exe, version: 1.3.3.7, time stamp: 0x66fbc75d
Faulting module name: osu!auth.dll, version: 1.1.2.0, time stamp: 0x66fa3cf4
Exception code: 0xc0000409
Fault offset: 0x002b100b
Faulting process id: 0x3b00
Faulting application start time: 0x01db164efa37ee1e
Faulting application path: D:\osu!\osu!.exe
Faulting module path: D:\osu!\osu!auth.dll
Report Id: fb26ab83-8faa-4460-bddf-b4698adc9b05
Faulting package full name:
Faulting package-relative application ID:

The application seems to work fine in C: but keep getting error with the same files in D:

IanChen4516 wrote:

I also find out this new error message when I open the application:

Faulting application name: osu!.exe, version: 1.3.3.7, time stamp: 0x66fbc75d
Faulting module name: osu!auth.dll, version: 1.1.2.0, time stamp: 0x66fa3cf4
Exception code: 0xc0000409
Fault offset: 0x002b100b
Faulting process id: 0x3b00
Faulting application start time: 0x01db164efa37ee1e
Faulting application path: D:\osu!\osu!.exe
Faulting module path: D:\osu!\osu!auth.dll
Report Id: fb26ab83-8faa-4460-bddf-b4698adc9b05
Faulting package full name:
Faulting package-relative application ID:

The application seems to work fine in C: but keep getting error with the same files in D:

While osu! is in the D: path, can you try holding shift while launching the .exe and when/if a dialog window opens up can you see if hitting the 'repair osu!' button seems to do anything or fix the issue?