Problem details:
I booted up Osu after a while and noticed that I am not able to see global rankings or accessing multiplayer. I checked my settings to try and relogin but when I try my login it gets stuck in a forever load. After further investigating a noticed that at the bottom of the main menu it says "Connection failed. Will keep retrying."



I tried updating Osu but I get an infinite loop saying there is an issue with my internet connection. When checking the upload file I see this:

2024-04-14T19:25:02: Running cleanup..
2024-04-14T19:25:02: Cleanup successful!
2024-04-14T19:25:02: Resetting update process
2024-04-14T19:39:37: CallbackStatus updated to Checking
2024-04-14T19:39:37:
2024-04-14T19:39:37: Beginning update thread
2024-04-14T19:39:37: Stream: Stable40
2024-04-14T19:39:37:
2024-04-14T19:39:37: Running cleanup..
2024-04-14T19:39:37: Cleanup successful!
2024-04-14T19:39:37: Requesting update information...
2024-04-14T19:39:39: System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.
2024-04-14T19:39:39: at #=z1vK62OCalGprik3vrFhPvBM=.#=zMflFxEHMz51m()
2024-04-14T19:39:39: at #=z0oPTKJU2jzWtI4dKCBdBEXo=.#=zWr_mQKE=()
2024-04-14T19:39:39:
2024-04-14T19:39:39: Saving out global config
2024-04-14T19:39:39:
2024-04-14T19:39:39: Ending update thread with result: Error
2024-04-14T19:39:39:
2024-04-14T19:39:39: CallbackStatus updated to Error


I'm not sure how else to fix this issue. I've tried different devices but on one Osu has all the updates/multiplayer works but I can't log in on my account (a different account does work). Tried on a different device and on that one I have the same issue (not able to update or log into any account). Both are on the same internet. Should I reinstall Osu and start over?

Are you on Windows 7? If yes then update .NET Framework to a newer version like 4.7 or 4.8.

Has this been resolved??? I'm also having the same issue and I am on windows 11

2024-05-21T03:48:28: Running cleanup..
2024-05-21T03:48:28: Cleanup successful!
2024-05-21T03:48:28: Requesting update information...
2024-05-21T03:48:28: System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.
2024-05-21T03:48:28: at #=z$c6$mfxoJsah$iImsZI5m2o=.#=zrAvfhWe__P9u()
2024-05-21T03:48:28: at #=zmSa_BhR6PihG1ezYOTSMXaQ=.#=zoJ7U0pc=()
2024-05-21T03:48:28:
2024-05-21T03:48:28: Saving out global config
2024-05-21T03:48:28:
2024-05-21T03:48:28: Ending update thread with result: Error
2024-05-21T03:48:28:
2024-05-21T03:48:28: CallbackStatus updated to Error
2024-05-21T03:48:28: Running cleanup..
2024-05-21T03:48:28: Cleanup successful!
2024-05-21T03:48:28: Resetting update process
2024-05-21T03:48:28: Disabling threaded downloads

My .NET Framework is on 4.8.1, I have tried to search up solutions and did as instructed but nothing seemed to work.