Guest
home
beatmaps
rankings
community
store
help
forum
  1. Forums
  2. osu!
  3. Help
  4. Resolved Issues

[Archived] Osu doesn't launch after update

posted
Total Posts
12
tuna-
13 posts
Joined September 2020
Topic Starter
tuna-
osu! version: Stable 20240330.2

I restarted osu for update and now I can't open it. When I try launch osu, Osu updater launches then it closes.
There are only 2 files in Logs folder, "osu!auth" and "update_success". This is the update success file:

2024-04-12T17:13:47: CallbackStatus updated to Checking
2024-04-12T17:13:47:
2024-04-12T17:13:47: Beginning update thread
2024-04-12T17:13:47: Stream: Stable40
2024-04-12T17:13:47:
2024-04-12T17:13:47: Running cleanup..
2024-04-12T17:13:47: Cleanup successful!
2024-04-12T17:13:47: Requesting update information...
2024-04-12T17:13:48: No changes to apply!
2024-04-12T17:13:48: Saving out global config
2024-04-12T17:13:48:
2024-04-12T17:13:48: Ending update thread with result: NoUpdate
2024-04-12T17:13:48:
2024-04-12T17:13:48: CallbackStatus updated to NoUpdate

I tried only reinstalling the game so far.
- Marco -
7,326 posts
Joined December 2011
- Marco -
Try checking the Event Viewer
tuna-
13 posts
Joined September 2020
Topic Starter
tuna-

- Marco - wrote:

Try checking the Event Viewer
I tried and there is not any logs about osu at Event Viewer
Domco
osu!dev
284 posts
Joined November 2013
Domco
Can you upload logs from your Logs folder.
tuna-
13 posts
Joined September 2020
Topic Starter
tuna-

Domco wrote:

Can you upload logs from your Logs folder.
https://drive.google.com/drive/folders/1EWvgin8sNG5Donrp2oaIzT_gXDX_8MOJ?usp=drive_link

Also, after osu updater closes, a file named ".require_update" appears in osu! folder. I guess it supposed to be disappear after game gets updated without any problems. But it appears again after updater closes.
Last edited by tuna- , edited 2 times in total.
Domco
osu!dev
284 posts
Joined November 2013
Domco
We know of a issue that prevents the game from starting, patch that fixes the issue should be released soon.

Edit: Try it now.
Last edited by Domco , edited 1 time in total.
Crysisters
732 posts
Joined February 2020
Crysisters
thanks for the fix! I had the same issue stated as OP now it's working fine after a redownload
tuna-
13 posts
Joined September 2020
Topic Starter
tuna-

Domco wrote:

We know of a issue that prevents the game from starting, patch that fixes the issue should be released soon.

Edit: Try it now.
I uninstalled then redownloaded it but still doesn't open, same thing happening again. Current log file and situation is same as above.
Last edited by tuna- , edited 3 times in total.
Domco
osu!dev
284 posts
Joined November 2013
Domco
Then it would be nice if you could send osu!auth.log as well, update_success.log does not say much.
tuna-
13 posts
Joined September 2020
Topic Starter
tuna-

Domco wrote:

Then it would be nice if you could send osu!auth.log as well, update_success.log does not say much.
Actually I uploaded it at the beginning but I thought it contains account token or something like that, so I set the file privacy as private at first, my bad. Now I changed it back to public.
Domco
osu!dev
284 posts
Joined November 2013
Domco
Do you use an antivirus and what operating system are you on? And do you use some modded or stripped down version like Atlas OS? Or did you run scripts that disable some functionality to improve performance?
Last edited by Domco , edited 1 time in total.
tuna-
13 posts
Joined September 2020
Topic Starter
tuna-

Domco wrote:

Do you use an antivirus and what operating system are you on? And do you use some modded or stripped down version like Atlas OS? Or did you run scripts that disable some functionality to improve performance?
Currently I'm using Windows 8.1 64bit Single Language (build 9600) due to my computer being low-end and I don't use antivirus. And no I didn't run that kind of scripts never before.

Edit: I installed latest version of Net Framework and that solved the problem. Thanks to you guys for help.
Last edited by tuna- , edited 4 times in total.
Please sign in to reply.

New reply

0
1 / 12