Problem details:

I can't seem to sign in cuz of some SSL problem saying "ssl connection could not be established see inner exception" and I can't find the answer to fix this. Does anyone know how?




osu! version: Stable 20230206

Make sure you are not using any VPN/Proxy first.

If the problem keeps happening

osu! Wiki wrote:

I'm still getting the error!
We'll need a network.log file from you to figure out what's going on if neither of the above solutions work.

For information on how to get a network.log file to send to us, see Help Centre § Log files.

Rarely, you might need to contact your Internet Service Provider (ISP) to inquire about these problems. Certain ISPs have historically had issues connecting to osu!, usually due to poor routing.

wiki/en/Help_centre/Account

The network.log file should be in your osu! folder but I may be wrong.

Also, try resynchronizing your PC clock

BlueChinchompa wrote:

Make sure you are not using any VPN/Proxy first.

If the problem keeps happening

osu! Wiki wrote:

I'm still getting the error!
We'll need a network.log file from you to figure out what's going on if neither of the above solutions work.

For information on how to get a network.log file to send to us, see Help Centre § Log files.

Rarely, you might need to contact your Internet Service Provider (ISP) to inquire about these problems. Certain ISPs have historically had issues connecting to osu!, usually due to poor routing.

wiki/en/Help_centre/Account

The network.log file should be in your osu! folder but I may be wrong.

So what am i suppose to do

Yukisoran wrote:

So what am i suppose to do

Send the contents of the network.log file. You can use pastebin or just paste it directly here.

BlueChinchompa wrote:

Yukisoran wrote:

So what am i suppose to do

Send the contents of the network.log file. You can use pastebin or just paste it directly here.

Here is the Network.log file:

----------------------------------------------------------
network Log for ________ (LogLevel: Verbose)
Running osu 2024.130.2.0 on .NET 6.0.26
Environment: macOS (Unix 14.2.1), 12 cores
----------------------------------------------------------
2024-01-30 12:32:01 [verbose]: Request to https://assets.ppy.sh/client-resources/online.db.bz2?20240130 failed with System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
2024-01-30 12:32:01 [verbose]: ---> System.IO.IOException: Unable to read data from the transport connection: Connection reset by peer.
2024-01-30 12:32:01 [verbose]: ---> System.Net.Sockets.SocketException (54): Connection reset by peer
2024-01-30 12:32:01 [verbose]: --- End of inner exception stack trace ---
2024-01-30 12:32:01 [verbose]: at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource<System.Int32>.GetResult(Int16 token)
2024-01-30 12:32:01 [verbose]: at System.Net.Security.SslStream.<FillHandshakeBufferAsync>g__InternalFillHandshakeBufferAsync|189_0[TIOAdapter](TIOAdapter adap, ValueTask`1 task, Int32 minSize)
2024-01-30 12:32:01 [verbose]: at System.Net.Security.SslStream.ReceiveBlobAsync[TIOAdapter](TIOAdapter adapter)
2024-01-30 12:32:01 [verbose]: at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](TIOAdapter adapter, Boolean receiveFirst, Byte[] reAuthenticationData, Boolean isApm)
2024-01-30 12:32:01 [verbose]: at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: --- End of inner exception stack trace ---
2024-01-30 12:32:01 [verbose]: at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)
2024-01-30 12:32:01 [verbose]: at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: at System.Net.Http.AuthenticationHelper.SendWithAuthAsync(HttpRequestMessage request, Uri authUri, Boolean async, ICredentials credentials, Boolean preAuthenticate, Boolean isProxyAuth, Boolean doRequestAuth, HttpConnectionPool pool, CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:01 [verbose]: at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
2024-01-30 12:32:01 [verbose]: at osu.Framework.IO.Network.WebRequest.internalPerform(CancellationToken cancellationToken).
2024-01-30 12:32:02 [verbose]: Failing request osu.Game.Online.API.Requests.GetUpdatesRequest (System.Net.WebException: User not logged in)
2024-01-30 12:32:04 [verbose]: Request to https://assets.ppy.sh/lazer-status.json?948121 failed with System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
2024-01-30 12:32:04 [verbose]: ---> System.IO.IOException: Unable to read data from the transport connection: Connection reset by peer.
2024-01-30 12:32:04 [verbose]: ---> System.Net.Sockets.SocketException (54): Connection reset by peer
2024-01-30 12:32:04 [verbose]: --- End of inner exception stack trace ---
2024-01-30 12:32:04 [verbose]: at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource<System.Int32>.GetResult(Int16 token)
2024-01-30 12:32:04 [verbose]: at System.Net.Security.SslStream.<FillHandshakeBufferAsync>g__InternalFillHandshakeBufferAsync|189_0[TIOAdapter](TIOAdapter adap, ValueTask`1 task, Int32 minSize)
2024-01-30 12:32:04 [verbose]: at System.Net.Security.SslStream.ReceiveBlobAsync[TIOAdapter](TIOAdapter adapter)
2024-01-30 12:32:04 [verbose]: at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](TIOAdapter adapter, Boolean receiveFirst, Byte[] reAuthenticationData, Boolean isApm)
2024-01-30 12:32:04 [verbose]: at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: --- End of inner exception stack trace ---
2024-01-30 12:32:04 [verbose]: at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)
2024-01-30 12:32:04 [verbose]: at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: at System.Net.Http.AuthenticationHelper.SendWithAuthAsync(HttpRequestMessage request, Uri authUri, Boolean async, ICredentials credentials, Boolean preAuthenticate, Boolean isProxyAuth, Boolean doRequestAuth, HttpConnectionPool pool, CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:04 [verbose]: at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
2024-01-30 12:32:04 [verbose]: at osu.Framework.IO.Network.WebRequest.internalPerform(CancellationToken cancellationToken).
2024-01-30 12:32:12 [verbose]: Request to oauth/token failed with System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
2024-01-30 12:32:12 [verbose]: ---> System.IO.IOException: Unable to read data from the transport connection: Connection reset by peer.
2024-01-30 12:32:12 [verbose]: ---> System.Net.Sockets.SocketException (54): Connection reset by peer
2024-01-30 12:32:12 [verbose]: --- End of inner exception stack trace ---
2024-01-30 12:32:12 [verbose]: at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource<System.Int32>.GetResult(Int16 token)
2024-01-30 12:32:12 [verbose]: at System.Net.Security.SslStream.<FillHandshakeBufferAsync>g__InternalFillHandshakeBufferAsync|189_0[TIOAdapter](TIOAdapter adap, ValueTask`1 task, Int32 minSize)
2024-01-30 12:32:12 [verbose]: at System.Net.Security.SslStream.ReceiveBlobAsync[TIOAdapter](TIOAdapter adapter)
2024-01-30 12:32:12 [verbose]: at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](TIOAdapter adapter, Boolean receiveFirst, Byte[] reAuthenticationData, Boolean isApm)
2024-01-30 12:32:12 [verbose]: at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: --- End of inner exception stack trace ---
2024-01-30 12:32:12 [verbose]: at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)
2024-01-30 12:32:12 [verbose]: at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: at System.Net.Http.AuthenticationHelper.SendWithAuthAsync(HttpRequestMessage request, Uri authUri, Boolean async, ICredentials credentials, Boolean preAuthenticate, Boolean isProxyAuth, Boolean doRequestAuth, HttpConnectionPool pool, CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 12:32:12 [verbose]: at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
2024-01-30 12:32:12 [verbose]: at osu.Framework.IO.Network.WebRequest.internalPerform(CancellationToken cancellationToken).
2024-01-30 12:32:12 [verbose]: Login failed for username Yukisoran (The SSL connection could not be established, see inner exception.)!
2024-01-30 12:40:17 [verbose]: Failing request osu.Game.Online.API.Requests.GetScoresRequest (System.Net.WebException: User not logged in)
2024-01-30 12:42:08 [verbose]: Failing request osu.Game.Online.API.Requests.GetScoresRequest (System.Net.WebException: User not logged in)
2024-01-30 13:16:25 [verbose]: Failing request osu.Game.Online.API.Requests.GetScoresRequest (System.Net.WebException: User not logged in)
2024-01-30 13:17:35 [verbose]: Request to https://assets.ppy.sh/lazer-status.json?948122 failed with System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
2024-01-30 13:17:35 [verbose]: ---> System.IO.IOException: Unable to read data from the transport connection: Connection reset by peer.
2024-01-30 13:17:35 [verbose]: ---> System.Net.Sockets.SocketException (54): Connection reset by peer
2024-01-30 13:17:35 [verbose]: --- End of inner exception stack trace ---
2024-01-30 13:17:35 [verbose]: at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource<System.Int32>.GetResult(Int16 token)
2024-01-30 13:17:35 [verbose]: at System.Net.Security.SslStream.<FillHandshakeBufferAsync>g__InternalFillHandshakeBufferAsync|189_0[TIOAdapter](TIOAdapter adap, ValueTask`1 task, Int32 minSize)
2024-01-30 13:17:35 [verbose]: at System.Net.Security.SslStream.ReceiveBlobAsync[TIOAdapter](TIOAdapter adapter)
2024-01-30 13:17:35 [verbose]: at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](TIOAdapter adapter, Boolean receiveFirst, Byte[] reAuthenticationData, Boolean isApm)
2024-01-30 13:17:35 [verbose]: at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: --- End of inner exception stack trace ---
2024-01-30 13:17:35 [verbose]: at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)
2024-01-30 13:17:35 [verbose]: at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: at System.Net.Http.AuthenticationHelper.SendWithAuthAsync(HttpRequestMessage request, Uri authUri, Boolean async, ICredentials credentials, Boolean preAuthenticate, Boolean isProxyAuth, Boolean doRequestAuth, HttpConnectionPool pool, CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
2024-01-30 13:17:35 [verbose]: at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
2024-01-30 13:17:35 [verbose]: at osu.Framework.IO.Network.WebRequest.internalPerform(CancellationToken cancellationToken).





now what?