Problem details:

the game shutdown randomly during plays.
after reboot about 5 or 10 mins, it happend again.
This situation doesn't exist before updating the Halloween version.


osu! version: Stable 20231023.3 (latest)

Can you please check your event viewer to see if you can find any crash logs?

Sure, but i can't find any logs that relate to the crash.

And you're positive the game is fully closing, right? It's not just getting minimized to your system tray or something?

Not too confident, but maybe there's a chance something was logged in osu!'s runtime.log file. After the game closes, open your install folder (by default it will be located in C:\Users\<Username>\AppData\Local\osu!), open the Logs folder, and post the contents of that file here.

Do not restart the game before grabbing that file, otherwise it will reset.

sry about the lately reply, here is the logs:
content of runtime.logs
023-11-10T13:57:06: GL Initialized
2023-11-10T13:57:06: GL Version: OpenGL ES 2.0 (ANGLE 2.1.0.0d79a9db3d42)
2023-11-10T13:57:06: GL Renderer: ANGLE (NVIDIA GeForce GTX 1660 Ti with Max-Q Design Direct3D9Ex vs_3_0 ps_3_0)
2023-11-10T13:57:06: GL Shader Language version: OpenGL ES GLSL ES 1.00 (ANGLE 2.1.0.0d79a9db3d42)
2023-11-10T13:57:06: GL Vendor: Google Inc.
2023-11-10T13:57:06: GL Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_depth_texture GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_debug_marker GL_OES_EGL_image GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object
2023-11-10T13:57:06: GL Context: Index: 392381532, Color: 32 (8888), Depth: 16, Stencil: 0, Samples: 0, Accum: 0 (0000), Buffers: 2, Stereo: False

session log:
{"RunningAverageTimes":{"BetweenFrames":0.036078182441877285,"Update":0.11692222366997701,"Scheduler":0.0011222065301685765,"Draw":0.66652078434205386,"SwapBuffer":0.39020518349055555,"Sleep":1.121742230314974},"SpikeAccumulatedTimes":{"BetweenFrames":41.1415725483237,"Update":34.12081644949172,"Scheduler":0.00057396902681149467,"Draw":0.075804773479500431,"SwapBuffer":1.3821907426129179,"Sleep":0.0},"Tags":{"OS":"Microsoft Windows NT 6.3.9600.0","Cores":"12","Fullscreen":"True","FrameSync":"Optimal","Compatibility":"False","Version":"20231102.5","Beatmap":"True","Bancho":"True","Replay":"False"},"TotalGarbageCollects":[2100,264,13],"SpikeGarbageCollects":[0,0,0],"StartTime":391788.85250000004,"EndTime":485779.2893,"ProcessedFrameCount":37068,"SpikeFrameCount":2,"MaxSpikeFrameLength":43.014399999985471,"MinAverageFrameTime":2.3183118145132808,"MaxAverageFrameTime":17.412492763884732,"MaxFrameTime":43.016399999964051,"AimFrameRate":480.0,"Completion":0,"Identifier":null,"AverageFrameTime":2.5356220135966323}

update_success log:
2023-11-10T13:57:02: CallbackStatus updated to Checking
2023-11-10T13:57:02:
2023-11-10T13:57:02: Beginning update thread
2023-11-10T13:57:02: Stream: Stable40
2023-11-10T13:57:02:
2023-11-10T13:57:02: Running cleanup..
2023-11-10T13:57:02: Cleanup successful!
2023-11-10T13:57:02: Requesting update information...
2023-11-10T13:57:05: No changes to apply!
2023-11-10T13:57:05: Saving out global config
2023-11-10T13:57:05:
2023-11-10T13:57:05: Ending update thread with result: NoUpdate
2023-11-10T13:57:05:
2023-11-10T13:57:05: CallbackStatus updated to NoUpdate

btw the content of auth.log is full of Garbled code. please tell me if you need it.
much thanks.

Death wrote:

And you're positive the game is fully closing, right? It's not just getting minimized to your system tray or something?

Not too confident, but maybe there's a chance something was logged in osu!'s runtime.log file. After the game closes, open your install folder (by default it will be located in C:\Users\<Username>\AppData\Local\osu!), open the Logs folder, and post the contents of that file here.

Do not restart the game before grabbing that file, otherwise it will reset.

sir，is there any solution？after updating osu，this problem still happend

Do you think it is always after roughly 5 minutes?