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[confirmed] Some ranked maps have outdated preview images

posted
Total Posts
17
Leader
osu! Alumni
1,849 posts
Joined January 2011
Topic Starter
Leader
Problem Details: Some days ago, I've changed and updated the background of my map (https://osu.ppy.sh/s/88770), which got ranked few hours later. However, the preview image in the beatmap listing still shows the old bg (I've waited more than 48 hours since latest update but nothing changed).
Could this be fixed?



Video or screenshot showing the problem:



osu! version: 20131129.1 (latest)
Deif
Elite Mapper / osu!catch Paragon
3,564 posts
Joined April 2010
Deif
Bumping thread, since I've modded this map (https://osu.ppy.sh/s/126059), whose BG got changed but the old one is kept in the webpage. Tried with the mapper to change the BG name, and also deleting his files inside osu!\Data\SubmissionCache. The folder looks clean though, and also the .osu files.

Now the question is if we're allowed to keep with the ranking process of the beatmap regardless of this issue, or not Nevermind, asked for confirmation.
MillhioreF
Pro Tester
5,004 posts
Joined July 2011
MillhioreF
Bump! It would be nice to know what's causing this issue.
Lanturn
osu! Alumni
3,912 posts
Joined March 2012
Lanturn
More than likely it's the same file name as the previous image so it never changed it on the preview?

I also managed to replicate this awhile back with this map: https://osu.ppy.sh/s/79504

If you download it will obviously have a different BG pic. I'm wondering if it caused this because I pressed cancel on "Creating Preview" or "Creating Package" one of those two when that BBS error was happening awhile back.

Possibilities to look into
- Marco -
7,366 posts
Joined December 2011
- Marco -
Probably make a cron job to update the beatmap image here in website could solve it
17VA
1,007 posts
Joined September 2012
17VA
Problem Details:

same as title

Video or screenshot showing the problem:

http://puu.sh/6tUHg.png

this is map's preview but

http://osu.ppy.sh/ss/1270746

this is real background..

http://osu.ppy.sh/b/357141

I changed background but it dosent work on web's preview page.

other example : http://osu.ppy.sh/s/127789

osu! version: 20140121 (latest)
sheela
2,651 posts
Joined October 2011
sheela
It might be that Rumi's difficulty has a different background, but yeah.
Fycho
Global Moderator
2,485 posts
Joined August 2012
Fycho
the same thing happened to my map too:
https://osu.ppy.sh/s/101616,
but real bg is
SPOILER
and I saw this confirmed at the other forum https://osu.ppy.sh/forum/t/170806, but don't know when it will be fixed.
I even don't know if this will be fixed automatically when it is moved to ranked from qualified..
but this map,https://osu.ppy.sh/s/140662, when creator changed the background, the preview background changed immediately. I am really confused, hope it will be solved soon.
Nathanael
Global Moderator
6,163 posts
Joined January 2013
Nathanael

Fycho wrote:

and I saw this confirmed at the other forum https://osu.ppy.sh/forum/t/170806, but don't know when it will be fixed.
Then this thread is a duplicate (which doesn't only apply to ranked beatmaps).
Last edited by Marcin , edited 1 time in total.
ZZHBOY
1,649 posts
Joined April 2012
ZZHBOY
the same problem→https://osu.ppy.sh/s/131685
Chewin
osu! Alumni
4,082 posts
Joined December 2010
Chewin
This issue always existed. I got it too 1 year ago on this mapset: http://osu.ppy.sh/forum/p/1958288
It has been "self-fixed" after 2 days if I'm not wrong.
Coro
2,394 posts
Joined September 2010
Coro
I've had this problem on my map for an unusually long time, almost 2 months now: http://osu.ppy.sh/s/122597
Normally it does self fix but this one seems to have persisted for really long.
Kodora
Kodora
this is very old issue i guess

http://osu.ppy.sh/s/3662
http://osu.ppy.sh/b/80
http://osu.ppy.sh/s/132

actually i think BATs should be able to fix all of them
MillhioreF
Pro Tester
5,004 posts
Joined July 2011
MillhioreF
Would be nice to have some kind of retroactive sanity check once this issue is fixed, if possible.
Last edited by Marcin , edited 1 time in total.
Catgirl
472 posts
Joined June 2013
Catgirl

Lanturn wrote:

More than likely it's the same file name as the previous image so it never changed it on the preview?
I just had this issue on a map I'm working on. I edited my background image because I didn't like how it showed up, and saved it with the same filename. When I tried to re-upload it, it wouldn't display a background image until I changed the filename.
Catgirl
472 posts
Joined June 2013
Catgirl
Bump again. I have a mapset with several backgrounds being used by different difficulties. https://osu.ppy.sh/s/184806

I would like to use the Normal's background for the preview image, so I upload from that difficulty as you're supposed to. Well on one update, I uploaded from one of my Taiko difficulties by mistake, and the preview image got reset on the website. After re-uploading several times from the Normal difficulty, the preview image on the website has still not updated 3 days later, even though the thumbnail in-game is correct.


Scarlet Evans
345 posts
Joined August 2014
Scarlet Evans
Any ideas when it will be fixed? Or at least what causes the problem?
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