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[resolved] Slow login and score submission (20 mins~)

posted
Total Posts
4
MrPotato
206 posts
Joined June 2013
Topic Starter
MrPotato
Problem details:
The game takes way too long to login.
Takes about 20 minutes to actually login, but even after I login, when I try to submit scores it takes 20 minutes for each score to submit.
Also the login part, it doesn't actually show at the bottom that its trying to login even, not like that Bancho is busy stuff, its literally doing nothing and after a very long time it suddenly connects.

I also have no issues with my internet, works just fine with everything else, also the game is very responsive when downloading from osu!direct or browsing leaderboards, its just score submissions and login.

edit: the issue started on sunday.
I tried reverting to stable from cutting edge but the issue persists.

This is the weirdest issue I've had with this game the past 9 years.


Video or screenshot showing the problem:



osu! version: Stable 20220307 (latest)
Last edited by MrPotato , edited 3 times in total.
Death
Technical Support Team
20,477 posts
Joined September 2013
Death

MrPotato wrote:

I also have no issues with my internet
Have you tried restarting your modem and router anyway? Might still help even if you're not really having any other internet issues.

If that doesn't help, try switching back to Cutting Edge, logging in, and submitting a few scores. Then post the "network.log" file from the Logs folder in your osu! install directory.

If you aren't able to update to Cutting Edge, post the "update.log" file instead.
Last edited by Death , edited 1 time in total.
MrPotato
206 posts
Joined June 2013
Topic Starter
MrPotato
Tried restarting my router, didn't help.
Also tried a fresh install of the game but its all the same.

I just noticed osu!direct works during the time I'm not logged in yet.


Went back to cutting edge and here's the network.log file contents:
the scores didn't submit yet tho takes about 20 minutes or so ill update another log when they do
network.log
2022-03-23T10:27:01: ----------------------------------------------------------
2022-03-23T10:27:01: Network Log for Eyal
2022-03-23T10:27:01: osu! version unknown
2022-03-23T10:27:01: Running on Microsoft Windows NT 6.3.9600.0, 20 cores
2022-03-23T10:27:01: ----------------------------------------------------------
2022-03-23T10:27:01: Request to web/check-updates.php?action=check&stream=cuttingedge&time=637836352215553855&os=10.0.0.0.19042.1.0 () successfully completed!
2022-03-23T10:27:02: Discord RPC ready
2022-03-23T10:27:03: Request to web/osu-session.php () successfully completed!
2022-03-23T10:27:09: Request to web/check-updates.php?action=check&stream=cuttingedge&time=637836352292993393&os=10.0.0.0.19042.1.0 () successfully completed!
2022-03-23T10:27:15: Request to difficulty-rating () successfully completed!
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2022-03-23T10:30:34: Request to web/check-updates.php?action=check&stream=cuttingedge&time=637836354343941829&os=10.0.0.0.19042.1.0 () successfully completed!
2022-03-23T10:31:44: Request to web/osu-session.php () successfully completed!
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2022-03-23T10:35:13: Request to web/check-updates.php?action=check&stream=cuttingedge&time=637836357129479580&os=10.0.0.0.19042.1.0 () successfully completed!
2022-03-23T10:36:51: Request to web/osu-session.php () successfully completed!
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2022-03-23T10:37:40: Request to web/check-updates.php?action=check&stream=cuttingedge&time=637836358598957761&os=10.0.0.0.19042.1.0 () successfully completed!
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edit:
network.log after scores submitted
2022-03-23T10:27:01: ----------------------------------------------------------
2022-03-23T10:27:01: Network Log for Eyal
2022-03-23T10:27:01: osu! version unknown
2022-03-23T10:27:01: Running on Microsoft Windows NT 6.3.9600.0, 20 cores
2022-03-23T10:27:01: ----------------------------------------------------------
2022-03-23T10:27:01: Request to web/check-updates.php?action=check&stream=cuttingedge&time=637836352215553855&os=10.0.0.0.19042.1.0 () successfully completed!
2022-03-23T10:27:02: Discord RPC ready
2022-03-23T10:27:03: Request to web/osu-session.php () successfully completed!
2022-03-23T10:27:09: Request to web/check-updates.php?action=check&stream=cuttingedge&time=637836352292993393&os=10.0.0.0.19042.1.0 () successfully completed!
2022-03-23T10:27:15: Request to difficulty-rating () successfully completed!
2022-03-23T10:27:16: Request to difficulty-rating () successfully completed!
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2022-03-23T10:57:10: Request to web/osu-submit-modular-selector.php () failed with 429 (FAILED).
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2nd edit: and magically the problem is solved by itself days after the issue started without any explanation.
Can be marked as resolved :)
Last edited by MrPotato , edited 4 times in total.
Death
Technical Support Team
20,477 posts
Joined September 2013
Death
Probably some sort of temporary routing issue. Glad it's working now though.
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