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[resolved] Scores not submitting (resolved, sorry)

posted
Total Posts
7
Keikis
3 posts
Joined October 2019
Topic Starter
Keikis
Problem details: Hi all, I just noticed that scores I've set within the past 48 hours are not being submitted. This occurs on both lazer and stable. Attached is a lazer score set yesterday that I don't see on my profile. At some point I recall seing a notification saying the score cannot be submitted and devs will automatically be contacted(?). I tried going on stable and playing a map and also don't see it in my recent scores. I've tried logging in and out. Any help appreciated, sorry if this is a naive post. Thanks!


Video or screenshot showing the problem:


osu! version: lazer 2024.1009.1 and stable latest version
Snapy
156 posts
Joined April 2023
Snapy
I'm seeing a lot of your plays on your profile in the last 24 hours, but this particular one might be because you have a better score on it on stable - 685560 - the 101pp play from 35 days ago. So some might me bc Lazer has a different scoring system, or bc your score didn't improve your best one. Aside from that you should probably go to technical support if it continues. :thumbs up:
- Marco -
7,384 posts
Joined December 2011
- Marco -
Please upload lazer and/or stable logs. For lazer there's a button to put them in a .zip that you can upload somewhere then just paste the link as a reply to this thread.
For stable if you're on cutting edge you can paste the contents of the network.log file

Also, make sure you have enabled lazer mode on the website
Last edited by - Marco - , edited 1 time in total.
Snapy
156 posts
Joined April 2023
Snapy
damn that was a lot better technical fix
Keikis
3 posts
Joined October 2019
Topic Starter
Keikis

Snapy wrote:

I'm seeing a lot of your plays on your profile in the last 24 hours, but this particular one might be because you have a better score on it on stable - 685560 - the 101pp play from 35 days ago. So some might me bc Lazer has a different scoring system, or bc your score didn't improve your best one. Aside from that you should probably go to technical support if it continues. :thumbs up:
Thank you for your input! . I now see one score I set on stable a few minutes ago but nothing else. Again, sorry if I'm trolling I'm just not seeing it.

- Marco - wrote:

Please upload lazer and/or stable logs
I've uploaded the log of lazer here. I'm not so concerned with my stable scores as I now see one on my profile. https://drive.google.com/file/d/1EVwQ4Mati5HLqtE0o-G1KbMfaXZhzYtg/view?usp=sharing

Thank you both!
Last edited by Keikis , edited 2 times in total.
- Marco -
7,384 posts
Joined December 2011
- Marco -
On the Historical section, try checking Recent Scores.

The Recent at the top is for the "highlights" or notable scores so it doesn't show all the recent scores.

Snapy wrote:

damn that was a lot better technical fix
dw :3
Keikis
3 posts
Joined October 2019
Topic Starter
Keikis

- Marco - wrote:

On the Historical section, try checking Recent Scores.

The Recent at the top is for the "highlights" or notable scores so it doesn't show all the recent scores.
:astonished: you've cracked the code. Thank you guys! all is in order :relieved:
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