Problem details:
Whenever i open osu it keeps saying "Conexión fallida. Intentándolo de nuevo..." (Connection failed. Trying again...)
I've already tried to go to "Repair Osu!", and it says: An error has occurred! review your internet connection.
I have internet connection, and i already tried to log out and log in again, uninstall and install osu, and nothing worked.

osu! version: Stable 20240820.1 (latest)

Do you see this error on the updater? If so go to your osu! installation folder and post the update.log file inside the Logs folder

- Marco - wrote:

Do you see this error on the updater? If so go to your osu! installation folder and post the update.log file inside the Logs folder

2024-09-21T20:37:37: Beginning update thread
2024-09-21T20:37:37: Stream: Stable40
2024-09-21T20:37:37:
2024-09-21T20:37:37: Running cleanup..
2024-09-21T20:37:37: Cleanup successful!
2024-09-21T20:37:37: Requesting update information...
2024-09-21T20:37:37: System.Net.WebException: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
2024-09-21T20:37:37: en #=zQ2bEf6pq6INTbVJhYRskENs=.#=zVsJaIxwlTriw()
2024-09-21T20:37:37: en #=zpCJa1DMJfO9VQFut8Ryp4ck=.#=z_v5maI0=()
2024-09-21T20:37:37:
2024-09-21T20:37:37: Saving out global config
2024-09-21T20:37:37:
2024-09-21T20:37:37: Ending update thread with result: Error
2024-09-21T20:37:37:
2024-09-21T20:37:37: CallbackStatus updated to Error
2024-09-21T20:37:37: Running cleanup..
2024-09-21T20:37:37: Cleanup successful!
2024-09-21T20:37:37: Resetting update process
2024-09-21T20:37:44: CallbackStatus updated to Checking
2024-09-21T20:37:44:
2024-09-21T20:37:44: Beginning update thread
2024-09-21T20:37:44: Stream: Stable40
2024-09-21T20:37:44:
2024-09-21T20:37:44: Running cleanup..
2024-09-21T20:37:44: Cleanup successful!
2024-09-21T20:37:44: Requesting update information...
2024-09-21T20:37:44: System.Net.WebException: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
2024-09-21T20:37:44: en #=zQ2bEf6pq6INTbVJhYRskENs=.#=zVsJaIxwlTriw()
2024-09-21T20:37:44: en #=zpCJa1DMJfO9VQFut8Ryp4ck=.#=z_v5maI0=()
2024-09-21T20:37:44:
2024-09-21T20:37:44: Saving out global config
2024-09-21T20:37:44:
2024-09-21T20:37:44: Ending update thread with result: Error
2024-09-21T20:37:44:
2024-09-21T20:37:44: CallbackStatus updated to Error

Try seeing if there is any pending OS updates you need to update to, you can also check to see if your .net framework needs some repairing or updating.

repair tool: https://www.microsoft.com/en-us/download/details.aspx?id=30135

update: https://dotnet.microsoft.com/en-us/download/dotnet-framework

also, if you are using a VPN/Proxy line then try turning them off, or on and see if that helps any.

Blushing wrote:

Try seeing if there is any pending OS updates you need to update to, you can also check to see if your .net framework needs some repairing or updating.

repair tool: https://www.microsoft.com/en-us/download/details.aspx?id=30135

update: https://dotnet.microsoft.com/en-us/download/dotnet-framework

also, if you are using a VPN/Proxy line then try turning them off, or on and see if that helps any.

I tried the repair tool and updater, nothing changed unfortunately.
Im not using any proxy though

And for the repair tool, when opening and fixing the issues, it says "if the reinstallation didnt fix de issue, click next". And after doing that, it collects these logs:
C:\Windows\windowsupdate.log

C:\Windows\logs\cbs\cbs.log

C:\Users\Usuario\AppData\Local\Temp\FixDotNet.log

C:\Users\Usuario\AppData\Local\Temp\NetFxSetupEvents.txt

C:\Users\Usuario\AppData\Local\Temp\dd_NDP481-Web_decompression_log.txt

C:\Users\Usuario\AppData\Local\Temp\dd_NDP481-x86-x64-AllOS-ESN_decompression_log.txt

C:\Users\Usuario\AppData\Local\Temp\dd_NetFxRepairTool_decompression_log.txt

C:\Users\Usuario\AppData\Local\Temp\dd_SetupUtility.txt

C:\Users\Usuario\AppData\Local\Temp\dd_vs_setup_bootstrapper_decompression_log.txt

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921195018.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921195028.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921195028_00_setup.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921195028_00_setup_errors.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921195028_result_Cancel.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921210622.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921211011.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921211011_00_setup.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921211011_00_setup_errors.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921211011_result_Success.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240921235439.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240922000111.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240922000111_00_setup.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240922000111_00_setup_errors.log

C:\Users\Usuario\AppData\Local\Temp\dd_BackgroundDownload_20240922000111_result_Cancel.log

C:\Users\Usuario\AppData\Local\Temp\Microsoft .NET Framework 4.8.1 (ESN) Setup_20240922_105655660.html

C:\Users\Usuario\AppData\Local\Temp\Microsoft .NET Framework 4.8.1 (ESN) Setup_20240922_110950845.html

C:\Users\Usuario\AppData\Local\Temp\Microsoft .NET Framework 4.8.1 Setup_20240922_105108386.html

C:\Users\Usuario\AppData\Local\Temp\Microsoft .NET Framework 4.8.1 Setup_20240922_110536183.html

C:\Users\Usuario\AppData\Local\Temp\FixDotNet_HKCR_Installer.regdump

C:\Users\Usuario\AppData\Local\Temp\FixDotNet_HKLM_Installer.regdump

Try to look into your internet firewall if you have something that might prevent osu! from connecting

VoidGod wrote:

Try to look into your internet firewall if you have something that might prevent osu! from connecting

I don't know what happened or anything, but after trying your firewall (it didnt work at first glance) and uninstalling again and installing, it got fixed. I don't klnow what happened, but it seems like it fixed itself. Thanks everyone for the help

FewMaxi wrote:

VoidGod wrote:

Try to look into your internet firewall if you have something that might prevent osu! from connecting

I don't know what happened or anything, but after trying your firewall (it didnt work at first glance) and uninstalling again and installing, it got fixed. I don't klnow what happened, but it seems like it fixed itself. Thanks everyone for the help

Glad it worked