Problem details: I've watched multiple videos and tried multiple but nothings worked so far. I think the issue stems from me downloading and running Avast antivirus on my computer and it somehow messed up osu if its not that then idk.

Video or screenshot showing the problem:


osu! version: Stable 20240411.1 (latest)

When did it stop working? Can you upload "Logs" folder from osu! directory?

2024-04-13T15:15:46: CallbackStatus updated to Checking
2024-04-13T15:15:46:
2024-04-13T15:15:46: Beginning update thread
2024-04-13T15:15:46: Stream: Stable40
2024-04-13T15:15:46:
2024-04-13T15:15:46: Running cleanup..
2024-04-13T15:15:46: Cleanup successful!
2024-04-13T15:15:46: Requesting update information...
2024-04-13T15:17:51: CallbackStatus updated to Checking
2024-04-13T15:17:51:
2024-04-13T15:17:51: Beginning update thread
2024-04-13T15:17:51: Stream: Stable40
2024-04-13T15:17:51:
2024-04-13T15:17:51: Running cleanup..
2024-04-13T15:17:51: Cleanup successful!
2024-04-13T15:17:51: Requesting update information...
2024-04-13T15:55:13: CallbackStatus updated to Checking
2024-04-13T15:55:14:
2024-04-13T15:55:14: Beginning update thread
2024-04-13T15:55:14: Stream: Stable40
2024-04-13T15:55:14:
2024-04-13T15:55:14: Running cleanup..
2024-04-13T15:55:14: Cleanup successful!
2024-04-13T15:55:14: Requesting update information...
2024-04-13T15:57:59: CallbackStatus updated to Checking
2024-04-13T15:57:59:
2024-04-13T15:57:59: Beginning update thread
2024-04-13T15:57:59: Stream: Stable40
2024-04-13T15:57:59:
2024-04-13T15:57:59: Running cleanup..
2024-04-13T15:57:59: Cleanup successful!
2024-04-13T15:57:59: Requesting update information...
2024-04-13T15:59:28: CallbackStatus updated to Checking
2024-04-13T15:59:28:
2024-04-13T15:59:28: Beginning update thread
2024-04-13T15:59:28: Stream: Stable40
2024-04-13T15:59:28:
2024-04-13T15:59:28: Running cleanup..
2024-04-13T15:59:28: Cleanup successful!
2024-04-13T15:59:28: Requesting update information...
2024-04-13T18:04:08: CallbackStatus updated to Checking
2024-04-13T18:04:08:
2024-04-13T18:04:08: Beginning update thread
2024-04-13T18:04:08: Stream: Stable40
2024-04-13T18:04:08:

2024-04-13T15:07:09: CallbackStatus updated to Checking
2024-04-13T15:07:09:
2024-04-13T15:07:09: Beginning update thread
2024-04-13T15:07:09: Stream: Stable40
2024-04-13T15:07:09:
2024-04-13T15:07:09: Running cleanup..
2024-04-13T15:07:09: Cleanup successful!
2024-04-13T15:07:09: Requesting update information...
2024-04-13T15:15:34: Force update requested
2024-04-13T15:15:37: CallbackStatus updated to Checking
2024-04-13T15:15:37:
2024-04-13T15:15:37: Beginning update thread
2024-04-13T15:15:37: Stream: Stable40
2024-04-13T15:15:37:
2024-04-13T15:15:37: Running cleanup..
2024-04-13T15:15:37: Cleanup successful!
2024-04-13T15:15:37: Requesting update information...
2024-04-13T15:15:44: No changes to apply!
2024-04-13T15:15:44: Saving out global config
2024-04-13T15:15:44:
2024-04-13T15:15:44: Ending update thread with result: NoUpdate
2024-04-13T15:15:44:
2024-04-13T15:15:44: CallbackStatus updated to NoUpdate

Upload the entire logs folder to google drive for example, not just one file.

You need to allow access for everyone.

You should be able to now.

The logs seem to show that your game ran fine for at least 3 minutes. Which does not make sense if you cannot open the game. Does your game crash immediately when you try to start it? And you did not respond about when did this start happening.

It wont open at all. When I open task manager its there for a second then it disappears. The game was running fine on the 11th then I tried getting on last night and it didn't work.

Please try to run the game right now (it wont run), then check the Logs folder, find osu!auth.log file and check properties to see when it was last modified and let me know.

There is no "osu!auth.log" in my log folder. 4/13/2024 11:39 AM was the last time it was edited.