[resolved] Osu.exe isnt working

_handholding

Joined April 2014

Topic Starter

_handholding 2015-12-11T11:22:18+00:00

Problem Details
I cant open the osu client anymore as it says the shortcut is from a file that has been changed or moved. Thebeatmaps that are in .osz form have an unreadable icon as if osu! isnt installed. The icon for osu isnt even readable in add/remove programs in control panel (screenshot). I dont want to uninstall as I have quite a lot of beatmaps that I want to keep, some that arent even uploaded to the server

Video or screenshot showing the problem
When I look at the update logs I get this

here is the full 'update log' ---> http://puu.sh/lRsGx/15e8afec3a.log

osu! version: 20151128.2

Trosk-

Technical Support Team

5,795 posts

Joined October 2013

Trosk- 2015-12-11T12:06:20+00:00

How does your osu! folder look like? Did you move it from where it originally was or something? If not, that's pretty weird...

Anyways, you could create a new folder in the desktop, copy your osu!.exe, paste it in the folder that you just have created and then run it. It should download the installation archive again in that folder. If it's working after that, you can copy your Songs and Skins folders from your original installation to the new one, and then move the installation folder to wherever you want.

_handholding

3,109 posts

Joined April 2014

Topic Starter

_handholding 2015-12-11T13:17:19+00:00

this is what my osu! folder looks like

I tried doing what you told me to do but whenever I click on anything osu related I get this

I actually tried clciking on install osu from the website but it created a completly new folder in my locale and a different 'osu!' in add/remove programs (I've just recently uninstalled it and stuck with the one that doesnt work)

_handholding

3,109 posts

Joined April 2014

Topic Starter

_handholding 2015-12-11T13:19:21+00:00

Oh and I didnt alter anything by myself at all. I closed the osu! client and lowered the lid of my laptop (not turn off or restart)

Electoz

Beatmap Nominator

1,893 posts

Joined May 2015

Electoz 2015-12-11T14:06:24+00:00

How about copy the "song", "skin" or whatever folder you needed as a backup and reinstall it?

_handholding

3,109 posts

Joined April 2014

Topic Starter

_handholding 2015-12-11T14:19:39+00:00

Maybe.. copying 10+gb of data does take a while though.

I would consider this however if someone could tell me how to copy my local scores

Electoz

Beatmap Nominator

1,893 posts

Joined May 2015

Electoz 2015-12-11T14:23:42+00:00

Hi Im Nathan wrote:
Maybe.. copying 10+gb of data does take a while though.

I would consider this however if someone could tell me how to copy my local scores

I would copy them all now while waiting for other solutions.

Trosk-

Technical Support Team

5,795 posts

Joined October 2013

Trosk- 2015-12-11T14:31:40+00:00

Hi Im Nathan wrote:
this is what my osu! folder looks like

I tried doing what you told me to do but whenever I click on anything osu related I get this

I actually tried clciking on install osu from the website but it created a completly new folder in my locale and a different 'osu!' in add/remove programs (I've just recently uninstalled it and stuck with the one that doesnt work)

Can I ask why are you trying to open a database file? You won't find anything there. Did you do what I said earlier?

Trosk- wrote:
Anyways, you could create a new folder in the desktop, copy your osu!.exe, paste it in the folder that you just have created and then run it. It should download the installation archive again in that folder. If it's working after that, you can copy your Songs and Skins folders from your original installation to the new one, and then move the installation folder to wherever you want.

_handholding

3,109 posts

Joined April 2014

Topic Starter

_handholding 2015-12-11T14:37:51+00:00

Trosk- wrote:
Can I ask why are you trying to open a database file? You won't find anything there. Did you do what I said earlier?

I was just trying to show that I couldnt click on any file.

As for what you told me.... I got this after using the shortcut for osu!.exe ---> http://puu.sh/lRANL/ee84f4fb23.jpg
I tried to manually search for osu!.exe myself using search tools from windows but there are no signs of an osu!.exe apllication

Trosk-

Technical Support Team

5,795 posts

Joined October 2013

Trosk- 2015-12-11T14:39:49+00:00

Seems like you deleted your osu!.exe. Download it from here and move it to your osu! installation folder.

_handholding

3,109 posts

Joined April 2014

Topic Starter

_handholding 2015-12-11T14:58:09+00:00

Trosk- wrote:
Seems like you deleted your osu!.exe.

lol, more like it committed sudoku on its own

I did what you told me and everything is back to now. Tyvm for helping

edit: I checked my recycle bin out of curiosity and couldnt find the osu application in there. Its like it really did vanish in thin air

Trosk-

Technical Support Team

5,795 posts

Joined October 2013

Trosk- 2015-12-11T15:22:22+00:00

Hi Im Nathan wrote:
Trosk- wrote:
Seems like you deleted your osu!.exe.
lol, more like it committed sudoku on its own

I did what you told me and everything is back to now. Tyvm for helping

edit: I checked my recycle bin out of curiosity and couldnt find the osu application in there. Its like it really did vanish in thin air

Probably you Shift + Supr it, or your antivirus deleted it, or who knows, whatever