[Archived] Randomly closes

ZXY1000

Joined May 2020

Topic Starter

ZXY1000 2023-01-02T03:17:43+00:00

Problem details: osu! randomly started closing on me, this first happened two weeks ago. In a few cases it froze before closing.

osu! version: Stable 20230101.2 (latest)

Domco

osu!dev

284 posts

Joined November 2013

Domco 2023-01-02T04:34:55+00:00

Check event viewer for logs: wiki/en/Help_centre#event-viewer

ZXY1000

14 posts

Joined May 2020

Topic Starter

ZXY1000 2023-01-02T04:47:19+00:00

it says this
[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Version 0

Level 2

Task 100

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2023-01-02T03:14:00.1701183Z

EventRecordID 31369

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Owner-PC

Security

- EventData

osu!.exe
1.3.3.7
63b0675d
clr.dll
4.8.4515.0
624cf48c
c0000005
004c301a
1574
01d91e57ac97e6d6
C:\Users\Owner\AppData\Local\osu!\osu!.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
0e5a5879-bf17-47a9-9c44-f8b079d48868

Domco

osu!dev

284 posts

Joined November 2013

Domco 2023-01-02T15:02:50+00:00

Try downloading installer from: home/download and running it. If it does not help, try installing all windows updates. If that does not help report back.

ZXY1000

14 posts

Joined May 2020

Topic Starter

ZXY1000 2023-01-09T06:33:45+00:00

So when I download it, all my stuff isn't gonna get replaced right?

Domco

osu!dev

284 posts

Joined November 2013

Domco 2023-01-09T08:00:48+00:00

If you just download and run it, then no. Everything will stay.