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[Archived] Mac Version Freezes At Pause And Game Over Screens

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Total Posts
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Topic Starter
Gengar9nn
Problem details:
i play stable's mac version and the title is self explanatory

Video or screenshot showing the problem:
https://easyupload.io/zztcgh

osu! version: Stable 20230121.1 (latest)
- Marco -
What mac version are you using? What mac release did you download?
Topic Starter
Gengar9nn

- Marco - wrote:

What mac version are you using? What mac release did you download?
the official one and it auto updated
Blushing
Might be more specific, are you using lazer? or is this through wine?
Topic Starter
Gengar9nn

Blushing wrote:

Might be more specific, are you using lazer? or is this through wine?
look at the video, the official wine version. surprised they haven't fixed it yet.
Blushing
Ah, I took the title for something else and just skimmed the description, my bad.

When using the Mac Version did you follow the procedures and make sure that its plugged in, it is not in fullscreen, and is using vsync, as well as, there is nothing in the background running?

Might also help to see if there is anything that gives a notification or something in the background that is giving an overlay onto the game.
Topic Starter
Gengar9nn

Blushing wrote:

Ah, I took the title for something else and just skimmed the description, my bad.

When using the Mac Version did you follow the procedures and make sure that its plugged in, it is not in fullscreen, and is using vsync, as well as, there is nothing in the background running?

Might also help to see if there is anything that gives a notification or something in the background that is giving an overlay onto the game.
is fullscreen i think imma set it to vsync and test
edit not working
aidswidjaja
Hi. From your problem description, the game freezes on non-gameplay GUI screens.

Firstly, please read https://osu-mac.readthedocs.io/en/latest/issues/performance.html and see if any of the suggested fixes improve your experience.

Secondly, try installing a clean version of the most recently available wrapper. (You can retain your main wrapper, as this one is only to test whether a configuration change may have affected your experience, without altering your main setup). If the game runs well on a default and standard configuration, then try to isolate the issue by changing configuration settings one-by-one. Skins may also have adverse performance on osu! under Wine.

Finally, failing all of the above, please conduct the following Troubleshooting guidelines.

Troubleshooting steps
Step 1: See whether you can troubleshoot the problem yourself
Many issues already have solutions available to them. Check out the installation guide, osu!mac documentation project and the outdated troubleshooting guide.

If you're still unable to solve your issue, move onto the next step.

Step 2: Report and repair with osu!macOS Agent
  1. Download the latest version of Technocoder's osu!macOS Agent - older versions may have incompatibilities or bugs, especially with newer wrappers.
  2. Once it finishes downloading, open osu!macOS Agent.
  3. If you haven't already done so, click the Select button and browse to osu!.app's location. The text box should display its filepath (e.g ~/Users/firefly/Desktop/osu!.app) and Wine Engine (e.g WS11WineCX64Bit19.0.1-1)
  4. Select the Troubleshoot tab, then click Scan.
  5. After the scan completes, click Repair.
  6. If this doesn't fix your issue, click Copy Report. Copy the contents into a reply to this thread and we'll do our best to help you out! Please don't forget to do a Test Run as outlined in the next step.
Step 3: Generating a Test Run through Wineskin
  1. Locate your osu! installation.
  2. Right click on it, then select Show Package Contents.
  3. Open Wineskin.
  4. Click Advanced > Test Run.
  5. If osu! starts successfully (even with glitches), you can then close the program down. Once the program has either closed or crashed, a dialog will pop up asking you whether you want to view Test Run Logs. Click Yes.
  6. Copy the results of your Test Run logs to a pastebin such as paste.gg set to never expire. Then attach the link in a reply to this thread, along with the report from osu!macOS Agent in Step 1.
If you need any help with any of the steps outlined here, check out https://osu-mac.readthedocs.io/en/latest/issues/troubleshooting.html or feel free to make a reply back here on the forums. Thanks!

In particular, Step 2 (osu!macOS Agent) and Step 3 (Wineskin Test Run) are important.

Please also provide the specifications of your computer. Let us know how it goes!
Topic Starter
Gengar9nn

aidswidjaja wrote:

Hi. From your problem description, the game freezes on non-gameplay GUI screens.

Firstly, please read https://osu-mac.readthedocs.io/en/latest/issues/performance.html and see if any of the suggested fixes improve your experience.

Secondly, try installing a clean version of the most recently available wrapper. (You can retain your main wrapper, as this one is only to test whether a configuration change may have affected your experience, without altering your main setup). If the game runs well on a default and standard configuration, then try to isolate the issue by changing configuration settings one-by-one. Skins may also have adverse performance on osu! under Wine.

Finally, failing all of the above, please conduct the following Troubleshooting guidelines.

Troubleshooting steps
Step 1: See whether you can troubleshoot the problem yourself
Many issues already have solutions available to them. Check out the installation guide, osu!mac documentation project and the outdated troubleshooting guide.

If you're still unable to solve your issue, move onto the next step.

Step 2: Report and repair with osu!macOS Agent
  1. Download the latest version of Technocoder's osu!macOS Agent - older versions may have incompatibilities or bugs, especially with newer wrappers.
  2. Once it finishes downloading, open osu!macOS Agent.
  3. If you haven't already done so, click the Select button and browse to osu!.app's location. The text box should display its filepath (e.g ~/Users/firefly/Desktop/osu!.app) and Wine Engine (e.g WS11WineCX64Bit19.0.1-1)
  4. Select the Troubleshoot tab, then click Scan.
  5. After the scan completes, click Repair.
  6. If this doesn't fix your issue, click Copy Report. Copy the contents into a reply to this thread and we'll do our best to help you out! Please don't forget to do a Test Run as outlined in the next step.
Step 3: Generating a Test Run through Wineskin
  1. Locate your osu! installation.
  2. Right click on it, then select Show Package Contents.
  3. Open Wineskin.
  4. Click Advanced > Test Run.
  5. If osu! starts successfully (even with glitches), you can then close the program down. Once the program has either closed or crashed, a dialog will pop up asking you whether you want to view Test Run Logs. Click Yes.
  6. Copy the results of your Test Run logs to a pastebin such as paste.gg set to never expire. Then attach the link in a reply to this thread, along with the report from osu!macOS Agent in Step 1.
If you need any help with any of the steps outlined here, check out https://osu-mac.readthedocs.io/en/latest/issues/troubleshooting.html or feel free to make a reply back here on the forums. Thanks!

In particular, Step 2 (osu!macOS Agent) and Step 3 (Wineskin Test Run) are important.

Please also provide the specifications of your computer. Let us know how it goes!
seems to be something about ralsei dark 1.2 pause screen, tried with default and i just press f3 and then click back on the window so i think i need a modified version of the skin
aidswidjaja
There's your issue! Unfortunately, I am unable to assist with problems caused by specific skins (you may need to reach out to the skin creator for further information) but hopefully now that the issue has been isolated, you have better luck trying to get osu! to run better.
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