Hey there, please make sure you've installed the very latest version of osu!, try running it with no other background processes, right clicking and click "Open" to open the executable, and ensure you have followed the insstallation steps exactly.
If that doesn't work, please perform the following initial troubleshooting & diagnostic steps as listed below (also available at https://osu-mac.readthedocs.io/en/latest/issues/troubleshooting.html).
If that doesn't work, please perform the following initial troubleshooting & diagnostic steps as listed below (also available at https://osu-mac.readthedocs.io/en/latest/issues/troubleshooting.html).
Troubleshooting steps
Step 1: See whether you can troubleshoot the problem yourself
Many issues already have solutions available to them. Check out the installation guide, osu!mac documentation project and the outdated troubleshooting guide.
If you're still unable to solve your issue, move onto the next step.
Step 2: Report and repair with osu!macOS Agent
Many issues already have solutions available to them. Check out the installation guide, osu!mac documentation project and the outdated troubleshooting guide.
If you're still unable to solve your issue, move onto the next step.
Step 2: Report and repair with osu!macOS Agent
- Download the latest version of Technocoder's osu!macOS Agent - older versions may have incompatibilities or bugs, especially with newer wrappers.
- Once it finishes downloading, open osu!macOS Agent.
- If you haven't already done so, click the Select button and browse to osu!.app's location. The text box should display its filepath (e.g ~/Users/firefly/Desktop/osu!.app) and Wine Engine (e.g WS11WineCX64Bit19.0.1-1)
- Select the Troubleshoot tab, then click Scan.
- After the scan completes, click Repair.
- If this doesn't fix your issue, click Copy Report. Copy the contents into a reply to this thread and we'll do our best to help you out! Please don't forget to do a Test Run as outlined in the next step.
- Locate your osu! installation.
- Right click on it, then select Show Package Contents.
- Open Wineskin.
- Click Advanced > Test Run.
- If osu! starts successfully (even with glitches), you can then close the program down. Once the program has either closed or crashed, a dialog will pop up asking you whether you want to view Test Run Logs. Click Yes.
- Copy the results of your Test Run logs to a pastebin such as paste.gg set to never expire. Then attach the link in a reply to this thread, along with the report from osu!macOS Agent in Step 1.