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Resolved Issues
[resolved] [confirmed] Unable to upload avatar properly
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Resolved Issues
[resolved] [confirmed] Unable to upload avatar properly
posted
2015-02-16T16:17:57+00:00
Total Posts
32
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- Marco -
7,043 posts
Joined
December 2011
- Marco -
2015-02-16T16:19:39+00:00
upload the image again?
Nathanael
Global Moderator
6,162 posts
Joined
January 2013
Nathanael
2015-02-16T16:20:19+00:00
Reupload again. Use an image that has JPG or PNG format.
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T16:23:08+00:00
Oh well, I did try that out. Doesn't Work.
Nathanael
Global Moderator
6,162 posts
Joined
January 2013
Nathanael
2015-02-16T16:26:43+00:00
I tried changing my avatar and it worked fine...
Can you upload somewhere else the image you've chosen to use as your avatar?
Kyonko Hizara
2,855 posts
Joined
August 2010
Kyonko Hizara
2015-02-16T16:33:15+00:00
"128x128 / 88kb maximum"
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T16:33:36+00:00
I tried most of the browsers like Firefox and IE, doesn't work for me as well.
Nathanael
Global Moderator
6,162 posts
Joined
January 2013
Nathanael
2015-02-16T16:35:26+00:00
I removed your current avatar. Try again.
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T16:37:25+00:00
Doesn't work, it still shows the same error :/
Flanster
5,938 posts
Joined
August 2010
Flanster
2015-02-16T16:38:39+00:00
Please show us what image are you trying to put as your avatar.
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T16:45:07+00:00
http://imgur.com/6qOIorb
topecnz
Global Moderator
238 posts
Joined
November 2012
topecnz
2015-02-16T16:46:27+00:00
are sure that your avatar are in 128x128 pixel or 88kb maximum ?
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T16:47:38+00:00
Yep, it's exactly 128x128 and it's like 36kb
Nathanael
Global Moderator
6,162 posts
Joined
January 2013
Nathanael
2015-02-16T16:48:15+00:00
I can use it without any errors. Weird.
Flanster
5,938 posts
Joined
August 2010
Flanster
2015-02-16T16:50:26+00:00
Same here, what "error" are you getting when trying to upload?
topecnz
Global Moderator
238 posts
Joined
November 2012
topecnz
2015-02-16T16:52:27+00:00
Works fine for me..
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T16:54:35+00:00
I tried to upload again and again but it just kept giving me something like a blank piece of paper.
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T16:59:39+00:00
I tried it with my friend's account and it worked, but mine just doesn't seem to.
Nathanael
Global Moderator
6,162 posts
Joined
January 2013
Nathanael
2015-02-16T17:02:48+00:00
Please NEVER use another person's account because that's not allowed. :/
The admins can probably take a look at this..
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T17:03:50+00:00
Oh man, sorry about that.
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T17:06:34+00:00
Any idea how to fix this problem? :/
I'm really desperate.
topecnz
Global Moderator
238 posts
Joined
November 2012
topecnz
2015-02-16T17:07:13+00:00
What browser do you use?
Chrome , Firefox , IE , Safari , ect. ?
Nathanael
Global Moderator
6,162 posts
Joined
January 2013
Nathanael
2015-02-16T17:07:45+00:00
Can you try accessing this:
https://a.ppy.sh/
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T17:08:30+00:00
Mostly Chrome and i tried every browsers i had but it still had the same error.
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T17:12:16+00:00
Umm, i don't really get your point Nathanael?
Nathanael
Global Moderator
6,162 posts
Joined
January 2013
Nathanael
2015-02-16T17:12:55+00:00
Just try to open the link and see if you can see a picture with the question mark...
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-16T17:13:58+00:00
Yeah i do see it
Nathanael
Global Moderator
6,162 posts
Joined
January 2013
Nathanael
2015-02-16T17:29:04+00:00
Probably a bug somewhere. Confirming for now.
brenbread
35 posts
Joined
April 2013
brenbread
2015-02-17T01:29:01+00:00
I'm getting a similar issue as well. Been trying to upload this
I can access
http://a.ppy.sh/
but it won't let me upload a new avatar
peppy
19,301 posts
Here since the beginning
peppy
2015-02-17T03:45:39+00:00
How did this get confirmed?
Have these users tried uploading a DIFFERENT image?
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-17T10:58:56+00:00
Oh wow, it seems that when i got back today the avatar was magically uploaded. o-o
Thank you guys for all the help you've given me.
RocketBlade
61 posts
Joined
November 2013
Topic Starter
RocketBlade
2015-02-17T11:00:20+00:00
And yes peppy, i've been trying to upload different images that i've used as an avatar before, but still didn't work yesterday.
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