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[invalid] Osu is accusing me to own my brother's account...

posted
Total Posts
12
Akiaimi-chan
8 posts
Joined January 2014
Topic Starter
Akiaimi-chan
Problem Details:
Osu is accusing me to own my brother's account... We share only one PC though.. Q Q
They tried to deactivate my account too... :(


Video or screenshot showing the problem:



osu! version: 20150203.7 (latest)
Last edited by Nathanael , edited 1 time in total.
Vaporwave
221 posts
Joined December 2013
Vaporwave
I've heard of this before. Although I'm not sure what to do about it,
it's because you're both on the same IP address.
Vaporwave
221 posts
Joined December 2013
Vaporwave
It usually happens to people playing at schools, lan parties, etc.
Akiaimi-chan
8 posts
Joined January 2014
Topic Starter
Akiaimi-chan
What should I do Q n Q
Vaporwave
221 posts
Joined December 2013
Vaporwave
I think your best hope is to wait for someone say from the support team or peppy himself to do something.
Akiaimi-chan
8 posts
Joined January 2014
Topic Starter
Akiaimi-chan
I really can't live without playing osu! everyday Q Q
Deimos
802 posts
Joined April 2012
Deimos
tell your brother to contact accounts@ppy.sh

they are handling all account-related issues
Nathanael
Global Moderator
6,163 posts
Joined January 2013
Nathanael
It should be fine as long as you play your own accounts.
If anything happens, contact the administrators by sending an e-mail to accounts@ppy.sh and kindly explain to them your issue.
Akiaimi-chan
8 posts
Joined January 2014
Topic Starter
Akiaimi-chan
I mean, I can't log in my account nor log out my bro's. ><
Nathanael
Global Moderator
6,163 posts
Joined January 2013
Nathanael
Then contact the administrators. Technical Support can't help about account-related issues. :/
Akiaimi-chan
8 posts
Joined January 2014
Topic Starter
Akiaimi-chan
How? Q w Q
VeilStar
osu! Alumni
4,773 posts
Joined April 2014
VeilStar

Akiaimi-chan wrote:

How? Q w Q
...

Deimos wrote:

contact accounts@ppy.sh

Nathanael wrote:

contact the administrators by sending an e-mail to accounts@ppy.sh
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