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osu!tablet official thread

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Espionage724

fluffmyllama wrote:

Cool! Does this tablet come with some software (e.g. Adobe photoshop, corel painter etc.)? If it does, I might actually consider buying one of these things! So excited!!! :) :) :D 8-)
Probably no software (this is a tablet created mainly with the intent of playing osu!, hence "osu!tablet"). Could always use a free alternative like GIMP though or something.

defused bomb wrote:

What I wanna know is whether I will be able to draw this thing if I ever have a sudden urge to want to for some reason. Will this tablet be maybe up to par with a wacom tablet if I wanted to draw with it? Where does it come up short?
Quality concerns would be better looked into for the Huion H420 tablet, since this is what the osu!tablet is based off of.
Rain Blizzard
so peppy are u gonna add more payment methods ?

(would be happy also if u bring back MOL Points )
Raildragon
Cool,,How to buy it..I want one
Espionage724

Raildragon wrote:

Cool,,How to buy it..I want one
Wait until general availability of the tablet (there was a pre-order period, but it's past now). If you did manage to get on the pre-order list however; then you'll have to wait till peppy says you can buy it.
Raildragon

Espionage724 wrote:

Raildragon wrote:

Cool,,How to buy it..I want one
Wait until general availability of the tablet (there was a pre-order period, but it's past now). If you did manage to get on the pre-order list however; then you'll have to wait till peppy says you can buy it.
OK,Thank you very much
AoOni
When will the next batch come?
Topic Starter
peppy
Locking this thread so people read instead of blindly repeat the same questions.

preorders will be fulfilled whenever I get to it
non-preorders will happen after this.
more tablets will be manufactured some time.
calm down and wait please
Topic Starter
peppy
Huge apologies for lack of updates. A brief update on the status of things:

  1. I have begun to make arrangements for the bulk handling/shipping of the preorders, but due to Japanese post offices being closed over the new year break have not yet made any progress.
  2. Although post offices opened yesterday, I will not be able to attend to the tablet orders until at least the 12th.
  3. I have not yet sent out any emails regarding the preorders, and if I do, I will post the same content in this thread for those who believe they may have missed the email.
  4. I'll try my best to get the tablets to you as soon as possible.
  5. Opening orders up for the remaining tablets and ordering further batches is on hold due to lack of man-power. Keep a watch on this thread.
I'm also dealing with legal issues @ osu!stream and a huge influx of cheaters to osu!, so this is adding to delays for all normal tasks which I had hoped to complete December/January. I hope you can understand.
Topic Starter
peppy
I got around to chasing up the shipping forms I need in order to start sending out orders yesterday. I made a previous order for them and hadn't hear back; apparently my order was lost as they didn't have a record of it. They had also run out of the forms for the last few weeks (probably the reason they didn't fulfil my order).

I managed to get in touch with the central post office, and had them send an order directly to the printing company. They gave me an estimation of 10 days for printing + 3 or so for the forms to get to me. I will have a small force ready to help package and send the tablets once the forms arrive. I also want to look into alternatives to EMS that can handle bulk orders a bit more efficiently.

Now that all the above is confirmed, I will open up payments for preorders, and once those are sent out, for the remaining quantity. Please keep your eyes on the tablet page over the next day or two and make sure to pay for your preorder, if you have one. I will be sending out an email as well when it is ready.

Thanks for your patience. It's my first time organising shipping of physical items on this scale, so am learning the process on the way. Once we get through one batch, further orders should be more efficiently processed.
Topic Starter
peppy
I have started accepting payments for preorders.
http://osu.ppy.sh/p/tablet

Please note that shipping will start at earliest on the 27th.
Topic Starter
peppy
Shipping labels arrived on time!

Putting together a workforce to fill the labels and prepare preorders for collection on Monday. Further availability will be announced after preorders are sent.



Edit: I realised I don't have the EMS envelopes, so there may be a day or two delay to organise that early next week. I will be sending out an email asking for payments from those who haven't yet paid for their preorder today/tomorrow.

When shipping starts, you will receive tracking info.
Topic Starter
peppy
First 100 were sent out, and many have already been received. Thanks for the feedback (haven't heard anything negative yet :)).

I am currently waiting on envelopes to arrive. They are expected to arrive tonight or tomorrow. The second batch of shipping will happen this weekend (preparation) and be sent out on Monday. This will cover all remaining paid preorders.

To those who don't have a preorder, I will be opening orders tomorrow for between 100 and 200 tablets. I am still doing this in small chunks due to inefficiencies in the shipping process at my end. I am in discussions with people to setup a better permanent solution for shipping out tablets, which will start with the next batch.

From now on, I will likely accept 100-200 orders each week until I run out of stock. If you are eager to get one, follow my twitter (@pepppppy). I'll tweet there when the orders open. Alternatively, follow this thread as I will post here too :).

Some stats:
Shipped: 100
Paid: 257
Remaining: 683 (100-150 japan-only)
Topic Starter
peppy
Confirmed my quota for sending tablets is 300-400 next week (160 are preorders). Will be opening up sales tonight. Please note you will need to pay on-the-spot using paypal.

You will be able to purchase tablets from 31st January 15:00 UTC while stocks last. Quantity will be limited at 200 this time. More to come in following weeks!
Topic Starter
peppy
Opened sales for 200 more tablets!
Topic Starter
peppy
200 sold quite quickly. Will open sales for another 200 later this week. Please watch for more info. It will likely be in a timezone which allows asia to buy them this time, as the last 200 were dominated by Euro/Americas.
Topic Starter
peppy
Sorry for the lack of updates. Here's a few things:

* The first batch have mostly sold out. I have about 150 left but will not be shipping these outside of Japan.
* I am in the process of placing an order for the next 1,000. These will be handled by a dedicated team and will be shipped efficiently, without taking up my own time.
* You can still buy osu!tablets if you live in Japan. 日本人ならばまだ買えますよ! @osu!japan store

So why am I not sending the rest outside of Japan, and why has it taken this long to update? Because I ran into a lot of unexpected difficulties and have not had the time to address them all, therefore did not want to add to the problem. Things that I ran into:

* Packages getting refused by customs for invalid reasons (devices not following country-specific specs / including batteries which cannot be shipped / having no invoices even though they were attached to the package).
* Packages being undeliverable due to incorrect addresses, addresses inside military zones, people being unable to collect the package in time resulting in return-to-sender.
* Some local issues due to incorrect addresses or incorrect payment provided for the shipping zone.
* Two faulty units which I am inspecting to see what went wrong (and hopefully avoid future cases).
* The actual process of packaging the tablets is quite intensive. Even with a team of 4-6 it was taking a full day to just get 100 out. That was consuming my time as well, since I don't have a proper web store in place and was handling the creation of invoices and input of tracking data.

Hopefully you can all understand the situation and wait patiently for the next batch to become available!

Updates to follow in this thread. Please subscribe if you are interested in receiving email alerts.
Topic Starter
peppy
Next production phase has started. Tablets will be available for order early April (another 1,000). They will be shipped by a dedicated person and things should be a lot smoother. Keep your eyes on this thread to be the first to know when they go live (or watch my twitter).

From the next order on, there should ALWAYS be availability, so don't worry about missing out. In fact I still have plenty here with me, but shipping them is painful, and I still haven't finished handling ones that have come back at me.
Topic Starter
peppy
We have plenty of tablets ready to send. I'm doing final touches on a web store to actually sell them. Should be available later this week worldwide.
Topic Starter
peppy
Running a bit behind due to some pretty major issues I've had to deal with on the management side of things. Look out Monday or Tuesday.
Topic Starter
peppy
https://store.ppy.sh/

Releasing them in batches of 100 at a time to ensure we can keep up with shipping. There are 1,000 available (plus extras for Japan) and more incoming, so everyone should be able to get one this time around.

Again, huge apologies for the delays. Setting up the web store took longer than expected due to many other things happening at the same time.

Shipping will take 1-3 weeks.

Yes the other products are also available. Yes I know the photos suck; they will be replaced tomorrow.
VictorsSecret
How do I fix the "Adress is not complete." error when trying to add address?
Zanzo
Yay was able to snag one quickly this time :D.
Ouchie

VictorsSecret wrote:

How do I fix the "Adress is not complete" error?
Just wait and refresh later agian
Frozen09_FR
Yes!!!!!! Thanks!

8-) 8-)
Topic Starter
peppy
Try completing your address.
thelittlestgirl
Great, got one!
Zanzo
Good luck shipping everything peppy. It's worth the wait :D
Hadis
The same problem here "Please choose a shipping address first! " (im from germany)
Marcin

hadis1000 wrote:

The same problem here "Please choose a shipping address first! " (im from germany)
You have to add one first "Add new shipping address button" before you will be able to checkout something.
Hadis
I did that, but it does nothing...

Edit: It does something in IE..."Oh no! Something broke! ;_;"
VictorsSecret

thelittlestgirl wrote:

peppy wrote:

Try completing your address.
I'm getting the same issue, everything is filled out fine. I've just sent a screenshot to osu@ppy.sh (contains personal info, don't want to post it).
I think I found a solution, leave the store.ppy.sh site altogether and then go back to it, if you pressed 'add address' many times (like me), you'll have many of the same shipping addresses show up when you re-visit the checkout page
Ouchie
Interesting. On my pc the website won't load but on the imac it does
Geo
Got mine, just need to wait now :)

yomegA
Got one :). Thanks peppy. If people are still having the problem with the cart being empty glitch just use chrome or IE. If you still see the message pop up just wait 10-15 seconds and it'll direct to paypal. Hopefully. Thanks again peppy :).
Hadis
The shop doesnt work on 4 different browsers. I filled everything and pressed the "add adress" button. The background of the side turned grey/black for half a second and thats it.

Edit: I tried it on 2 different PCs and my smartphone aswell. Nothing happened aswell.

Edit2: Doesnt work on a mac in another House.
Topic Starter
peppy
"doesn't work" is not descriptive. don't expect any help.
jasian
Ordered one via 3G on my phone as the local internet didn't work (Too long to respond error). Looking forward to it!
Mason
When I click add address nothing happens. I'm from the UK.
KinkiN
peppy i have sent the payment, but my paypal give the wrong address. what can i do to inform you the right address? sent a reply to the auto mail?
prototype585
It doesn't like long addresses so try to type a shorter version of it
Topic Starter
peppy
The address you entered in the address field on the store will be the one which is used.
KinkiN

peppy wrote:

The address you entered in the address field on the store will be the one which is used.
I've sent the mail some time ago, sorry for giving you more work :(

anyway thanks! :D
[Sayui]
Yes! I got one. At first it didn't work, but that's because it wouldn't open Paypal due to my Adblock being on it seems.

Turned it off and it worked right away. (Used Firefox by the way)

I have been looking forward to this! :D
Mason

prototype585 wrote:

It doesn't like long addresses so try to type a shorter version of it
Thanks a bunch :D You were right, got it to work!
Hadis
Could it be, that it is a serverside problem? Or ist it realy 0$ shipping & Handling?

Kong_old_1
I ordered two without any problems on chrome.
However, pressing the link with my username (lolikong) in the top-right corner redirects me to this:


I believe it is failing because the url itself is still the store url, which is not where user account pages are :)
VictorsSecret

hadis1000 wrote:

Could it be, that it is a serverside problem? Or ist it realy 0$ shipping & Handling?

http://puu.sh/8BE87/2d2f7ff3c4.png
It said $0 for me too, the shipping & handling will be added once your address has been added, shipping & handling was $15 for me.
Kyokkuraga
Can't use PayPal, it's blocking me I don't know exactly why.

Any chances of opening another payment option before running out of stock? :(

One can dream.
Topic Starter
peppy
You guys are amazing, and the demand is really here. The first 100 are almost gone in under an hour. Okay, so here's what I'm going to do: while I have 900 more, we do have limited manpower for posting them out, so until the first 100 are dealt with, I won't be opening up more sales. This gives me a chance to fix the few bugs with the store, and gives the team behind the postage a chance to get familiar with the process.

Thanks for your support. I believe more will be available in a few days!

I will lock this thread now so it doesn't get too spammy.

PLEASE avoid tweeting or emailing me about tablets. I will not answer.
Topic Starter
peppy
+100 tablets now available.
http://store.ppy.sh
Topic Starter
peppy
I think we've hit the point where stock is free-flowing, at least for the next week or two!
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