I hate it when untouched confirmed threads clutter all over the first page. There should be an option to ignore confirmed tags just like in feature requests, where you could ignore star priority or only zero-reply threads.
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[web] Ignore confirmed tag in tech support [resolved]
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she_old
she_old
Apparently the problem with the current procedure is that confirmed issues are stickied (much like forum rules threads are stickied in various forums so they will always be the first topic(s) you see in a forum). There's nothing natively built-in that can ignore sticky status; peppy has to code one. Or otherwise I support making a new subforum for confirmed issues.
This ^chaotic_iak wrote:
Or otherwise I support making a new subforum for confirmed issues.
The idea is that confirmed issues are prominent so people see them before posting the same thing.
We may need a "confirmed but unimportant" subforum for when I don't have time to purge all the confirmed issues.
We may need a "confirmed but unimportant" subforum for when I don't have time to purge all the confirmed issues.
That'd be a great temporary solution until an eventual priority system.
"confirmed but unimportant" for another tag that doesn't sticky? like the "assigned" tag here
Tbh, they should be color coded for rating of importance
red confirmed tag("Game crusher") ---> big problem
blue confirmed tag("confirmed but unimportant") ----> little problem
Just follow the color spectrum starting with red ---> ROYGBIV
All of the colors don't have to be used, just a few would be fine
This would allow bigger problems to be dealt with first and make the Tech Support page more efficient
red confirmed tag("Game crusher") ---> big problem
blue confirmed tag("confirmed but unimportant") ----> little problem
Just follow the color spectrum starting with red ---> ROYGBIV
All of the colors don't have to be used, just a few would be fine
This would allow bigger problems to be dealt with first and make the Tech Support page more efficient
Support. It's look like "ignore star priority" in Future reqest subforum. Too many confirmed bugreports in Tech Support. In my opinion, it is best to solve all these problems as soon as possible to clear them from the list ... Yes, I am naive, but it is still the most logical solution. Do not ever do they hang there. 
would this be resolved or invalid now. a bit unsure ._.