[Archived] Cant log into game

MilkyPrince

Joined May 2016

Topic Starter

MilkyPrince 2016-08-26T18:18:01+00:00

Problem Details: When ever I open the game a small message pops up in the corner telling me I need to verify my account to play, and when I click it it takes me to page saying my account is already verified. It never did this with my old laptop, but since I've gotten a new one I haven't been able to play

Underforest

5,895 posts

Joined July 2015

Underforest 2016-08-26T18:53:27+00:00

VeilStar wrote:
Account-related issues are not handled on the forum, so please don't post them here.

Send an email to accounts@ppy.sh detailing your issue instead. This means anything that is directly related to your account.

Dntm8kmeeatu

Technical Support Team

9,944 posts

Joined December 2014

Dntm8kmeeatu 2016-08-26T20:44:12+00:00

Underforest wrote:
VeilStar wrote:
Account-related issues are not handled on the forum, so please don't post them here.
Send an email to accounts@ppy.sh detailing your issue instead. This means anything that is directly related to your account.

Before doing that though, Have you tried restarting your game? Or let it sit there and wait?

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[Archived] Cant log into game

VeilStar wrote:

Underforest wrote:

VeilStar wrote:

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