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[Archived] Login error

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Total Posts
5
DateYoshino
4 posts
Joined September 2016
Topic Starter
DateYoshino
So I just installed Osu again on my computer and login into game, but it's still Pending Verification and I cannot login. My Internet Connection is still good and it has been two day since the game downloaded, the error still there. Really need some help.
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
What does the error message say exactly?

Can you try this:

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
DateYoshino
4 posts
Joined September 2016
Topic Starter
DateYoshino
"You need to verify your identity to play online! Please click here to continue" Not really an error, but now I still cannot login to game, just see a circle at the sign in option.
Btw, I have tried what you said lots of times but sadly nothing improved.
Last edited by DateYoshino , edited 1 time in total.
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
"If that doesn't work, please contact accounts@ppy.sh"
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