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[Archived] Frozen "Creating Package" status on update

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Topic Starter
Maiya
Problem Details:
Hello everyone, I'm a pretty new mapper, most of my maps I've been doing with no videos of them, but now I'm trying to figure out how to add a video to a map I'm planning on making, (The map is 8 minutes long), I've managed to add the video but whenever I publish it with the video, the update freezes, just like this :

It hasn't been moving for the past few hours (Been on like that for 2 hours, nothing changed), but yet when I remove the video it publishes and submitted flawlessly, The video itself is working, my only problem is submitting it WITH the video... :S
I can't really come up with a solution myself so I will appreciate any help from anyone~! thank you for reading :D

(( At some points it says "Make sure you have some space in your disc) and on some other times it says that my video lacks dll files to be played and just cancels itself, or, then again, that it freezes. ))

I'd really appreciate ANY help! <3 <3 <3

Video or screenshot showing the problem:
https://gyazo.com/1f4eb6358cf0e34990f2dc0d18fb9447 - Proof of the freezing image

https://gyazo.com/153c410793ea6b087b11313f2ca2f2c7 - Proof that the video is working on the map

https://gyazo.com/927754d50dc246b6d4db76291d33013b - Proof that the video works mid-game

osu! version: 20180315 (latest)
Death
What is the size of your beatmap with the video? If it's bigger than 30mb rename the difficulty to "Marathon" and try updating again. If it's bigger than 100mb, it might just be a bit too big.

If it's still not working, try navigating to a hidden folder inside your osu! folder named Data and deleting the SubmissionCache folder inside it. Also, as the one error message suggests, make sure you have a good amount of space on your hard drive.
Topic Starter
Maiya
My PC is completely new so I'm pretty sure my disc space is pretty fine... considering it stopped messaging that anymore, but I will be sure to try your first! I'll come back with a reply on if it worked or not! thank you again! :)

Another edit, I've happened to stumble upon this when I checked AiMod: https://gyazo.com/fde8c2c408d4c4392c681539ea9a2d15 , so I guess that's not the problem? :S

https://gyazo.com/617cfdbbec49c6e8b85132ba4faae556 - With the video, it doesn't even exceed 30MB

I tried removing the SubmissionCache file on the Data folder like you said, but it didn't seem to help :/
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