Hi! The latest version of osu does not work, but the old version works fine. What could be the problem? The game just stopped working and no errors occurred. I tried to reinstall the game, but the new installer does not work. When I installed the game from the old installer I started the old version of the game when I try to update the new version the game stops working without showing any errors. Please help me!:( I'm using Windows 10.

What graphics card do you have? Are your drivers up to date and properly installed?

Try updating the game again and provide your update.log

Death wrote:

What graphics card do you have? Are your drivers up to date and properly installed?

Try updating the game again and provide your update.log

I have a video card GeForce GTX 745. All drivers are updated (video driver including). My update.log


16.02.2018 14:18:27: Running cleanup..
16.02.2018 14:18:27: Cleanup successful!
16.02.2018 14:18:27: Resetting update process
16.02.2018 14:18:27: CallbackStatus updated to Checking
16.02.2018 14:18:27:
16.02.2018 14:18:27: Beginning update thread
16.02.2018 14:18:27: Stream: Stable40
16.02.2018 14:18:27:
16.02.2018 14:18:27: Running cleanup..
16.02.2018 14:18:27: Cleanup successful!
16.02.2018 14:18:27: Requesting update information...
16.02.2018 14:18:27: osu!.exe: CHANGED (cached)
16.02.2018 14:18:27: osu!ui.dll: CHANGED (cached)
16.02.2018 14:18:27: osu!gameplay.dll: CHANGED (cached)
16.02.2018 14:18:27: OpenTK.dll: NEW
16.02.2018 14:18:27: d3dcompiler_47.dll: NEW
16.02.2018 14:18:27: libEGL.dll: NEW
16.02.2018 14:18:27: libGLESv2.dll: NEW
16.02.2018 14:18:27: osu!seasonal.dll: NEW
16.02.2018 14:18:27: discord-rpc.dll: NEW
16.02.2018 14:18:27: Creating staging folder
16.02.2018 14:18:27: CallbackStatus updated to Updating
16.02.2018 14:18:27: Processing osu!.exe...
16.02.2018 14:18:27: Exists locally; checking for patchability...
16.02.2018 14:18:28: No patches available; falling back to full download
16.02.2018 14:18:28: Beginning download of osu!.exe (http://m1.ppy.sh/r/osu!.exe/f_eb0e2daa9 ... 758ff52c5e)...
16.02.2018 14:18:28: Processing osu!ui.dll...
16.02.2018 14:18:28: Exists locally; checking for patchability...
16.02.2018 14:18:28: No patches available; falling back to full download
16.02.2018 14:18:28: Beginning download of osu!ui.dll (http://m3.ppy.sh/r/osu!ui.dll/f_1acee53 ... 30a197e68d)...
16.02.2018 14:18:28: Processing osu!gameplay.dll...
16.02.2018 14:18:28: Exists locally; checking for patchability...
16.02.2018 14:18:29: Server returned 3 patch files
16.02.2018 14:18:29: Applying patch 1043 (to 7801391eba651818311f82604ce7202d)...
16.02.2018 14:18:29: Applying patch 2076 (to 1eb9621a77bb0ca5200d87523e4085b2)...
16.02.2018 14:18:31: Completed download of osu!.exe (9 files remain)!
16.02.2018 14:18:36: Reached end of patch chain (2487 / 8e04440f100b4389f99b94689b6c3727), checking file checksum...
16.02.2018 14:18:36: Patching success!
16.02.2018 14:18:36: Processing OpenTK.dll...
16.02.2018 14:18:36: Beginning download of OpenTK.dll (http://m2.ppy.sh/r/OpenTK.dll/f_87d7774 ... 5fb2ce7b52)...
16.02.2018 14:18:36: Processing d3dcompiler_47.dll...
16.02.2018 14:18:36: Beginning download of d3dcompiler_47.dll (http://m3.ppy.sh/r/d3dcompiler_47.dll/f ... 540201331d)...
16.02.2018 14:18:36: Processing libEGL.dll...
16.02.2018 14:18:36: Beginning download of libEGL.dll (http://m3.ppy.sh/r/libEGL.dll/f_1b3a1cf ... 6b6696cd05)...
16.02.2018 14:18:36: Processing libGLESv2.dll...
16.02.2018 14:18:36: Beginning download of libGLESv2.dll (http://m3.ppy.sh/r/libGLESv2.dll/f_6d52 ... 156b835451)...
16.02.2018 14:18:36: Processing osu!seasonal.dll...
16.02.2018 14:18:36: Beginning download of osu!seasonal.dll (http://m1.ppy.sh/r/osu!seasonal.dll/f_a ... 1e235df6f4)...
16.02.2018 14:18:36: Processing discord-rpc.dll...
16.02.2018 14:18:36: Beginning download of discord-rpc.dll (http://m2.ppy.sh/r/discord-rpc.dll/f_25 ... 5ca2080c2b)...
16.02.2018 14:18:37: Completed download of libEGL.dll (6 files remain)!
16.02.2018 14:18:37: Completed download of libGLESv2.dll (5 files remain)!
16.02.2018 14:18:38: Completed download of d3dcompiler_47.dll (4 files remain)!
16.02.2018 14:18:38: Completed download of discord-rpc.dll (3 files remain)!
16.02.2018 14:18:39: Completed download of OpenTK.dll (2 files remain)!
16.02.2018 14:18:51: Completed download of osu!seasonal.dll (1 files remain)!
16.02.2018 14:18:52: Completed download of osu!ui.dll (0 files remain)!
16.02.2018 14:18:52: Attempting to MoveInPlace
16.02.2018 14:18:52: _pending\d3dcompiler_47.dll => d3dcompiler_47.dll: OK
16.02.2018 14:18:52: _pending\discord-rpc.dll => discord-rpc.dll: OK
16.02.2018 14:18:52: _pending\libEGL.dll => libEGL.dll: OK
16.02.2018 14:18:52: _pending\libGLESv2.dll => libGLESv2.dll: OK
16.02.2018 14:18:52: _pending\OpenTK.dll => OpenTK.dll: OK
16.02.2018 14:18:52: _pending\osu!.exe => osu!.exe: FAIL
16.02.2018 14:18:52:
16.02.2018 14:18:52: Ending update thread with result: NeedsRestart
16.02.2018 14:18:52:
16.02.2018 14:18:52: CallbackStatus updated to NeedsRestart
16.02.2018 14:19:17: osu! just started and will continuing an update (pending folder exists)
16.02.2018 14:19:17: Command Line: "E:\Games\osu!.exe"
16.02.2018 14:19:17: Attempting to MoveInPlace
16.02.2018 14:19:17: _pending\osu!.exe => osu!.exe: OK
16.02.2018 14:19:17: _pending\osu!gameplay.dll => osu!gameplay.dll: OK
16.02.2018 14:19:17: _pending\osu!seasonal.dll => osu!seasonal.dll: OK
16.02.2018 14:19:17: _pending\osu!ui.dll => osu!ui.dll: OK
16.02.2018 14:19:17: Running cleanup..
16.02.2018 14:19:17: Cleanup successful!
16.02.2018 14:19:17: MoveInPlace successful!
16.02.2018 14:19:17: Re-running osu! with -go

When you say the game "stops working," does that mean the updater finishes and osu! attempts to open and then crashes/stops working? Or do you not get past the updater?

Death wrote:

When you say the game "stops working," does that mean the updater finishes and osu! attempts to open and then crashes/stops working? Or do you not get past the updater?

When I update the osu! to a new version, the game asks to restart it to complete the update, but when I exit the game, I can not go back ... It does not issue any errors. I just click on the osu label, but nothing happens. Also, the new installer does not work on the official site, when I tried to reinstall the game there was a similar situation, the installer just did not start . Although the old installer is working quite normally. I tried to find out about the problem of the players in the game by running the old version of the game, but in reply they told me "The old version of the game is gone" ... So I have only an old version of the game.

leviDos wrote:

Death wrote:

When you say the game "stops working," does that mean the updater finishes and osu! attempts to open and then crashes/stops working? Or do you not get past the updater?

When I update the osu! to a new version, the game asks to restart it to complete the update, but when I exit the game, I can not go back ... It does not issue any errors. I just click on the osu label, but nothing happens. Also, the new installer does not work on the official site, when I tried to reinstall the game there was a similar situation, the installer just did not start . Although the old installer is working quite normally. I tried to find out about the problem of the players in the game by running the old version of the game, but in reply they told me "The old version of the game is gone" ... So I have only an old version of the game.

The problem was resolved by reinstalling Windows.