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[Archived] Unable to Login in the Osu Application

posted
Total Posts
5
Zanashi_old
1 post
Joined September 2013
Topic Starter
Zanashi_old
Problem Details:
Unable to login to Osu application but able to login into the website (http://www.osu.ppy.sh).
The osu application says I need to verified my account and I already verified my account and still I'm unable to login. Please Help. :?:



osu! version: 20170222.3
Lyawi
Global Moderator
3,337 posts
Joined February 2015
Lyawi

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
Kao
1,869 posts
Joined September 2015
Kao

Kao wrote:

I usually

  1. Log out of the game
  2. Log in the website
    1. Log off and log in again if you already are
  3. Change the avatar, at this point you will be asked to verify again
  4. Verify your account using the code
  5. Log in the game now and it'll be fixed
I mostly found it that the one in the game doesn't work as well, sometimes even clicking on it brings up the page but it says "sucess! verified" already
Try to do this
tsusai
33 posts
Joined December 2015
tsusai
Any luck to fix this problem?

I already try all suggestion from 4 different thread with similar issue, but I still have this problem.

Sent an email accounts@ppy.sh also, but still no reply.
Lyawi
Global Moderator
3,337 posts
Joined February 2015
Lyawi

tsusai wrote:

Sent an email accounts@ppy.sh also, but still no reply.
Have some more patience.
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