[Archived] verification doesn't work

PoepiePeppie

Joined September 2014

Topic Starter

PoepiePeppie 2017-09-14T16:59:31+00:00

Problem Details: I recently got a new pc.
I downloaded osu! and tried to log in.
now it says I needed to verificate my account.
I clicked the notification and landed on the webpage saying it was done but my game doesn't recognize the account as verificated.
osu! version: 20170731.2 (latest)

Death

Technical Support Team

20,476 posts

Joined September 2013

Death 2017-09-14T17:19:05+00:00

Dntm8kmeeatu wrote:
Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh

Mikkebreh

1 post

Joined February 2017

Mikkebreh 2019-02-24T19:53:51+00:00

My account have been waiting email verification for year now and osu! still dosent trust that im the original owner

Death

Technical Support Team

20,476 posts

Joined September 2013

Death 2019-02-24T23:21:29+00:00