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[resolved] Error During Upload:

posted
Total Posts
47
Gravey-
1,491 posts
Joined July 2013
Topic Starter
Gravey-
Problem Details: And so i tried to update my beatmap but "Error During upload" always shows up as shown below. I tried to upload in Stable latest and it's still the problem and then i tried with Stable Fallback but still Error During Upload stil shows up. . . with an addition in the description~

Anything that i can do pls?


Video or screenshot showing the problem:
Stable (Latest)


Stable (Fallback)




osu! version: 20151120.5
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-
This is most likely a server side issue. Wait for a bit and then try to upload your beatmap again from the Stable (Fallback) release stream.
Gravey-
1,491 posts
Joined July 2013
Topic Starter
Gravey-
I'm still having the same problem . . . . "Error During Upload" both Stable (Latest) and Stable (Fallback)~

-I tried to use different laptop to update my map Doesn't work
-I tried to turn off my Windows Firewall Doesn't work
-I don't have an Antivirus i dunno because my "Avast" is gone when i updated my laptops to Win 10 so yeah no Antivirus Doesn't work
-I tried to switch back to different release streams Doesn't work
-Restart my Laptops and re-update Doesn't work
-Restart my internet Doesn't work
-Waited for almost a day Doesn't work
. . . . . . . . .

I ask everyone in #help #nominators #modhelp #filipino and they said that submitting/updating their maps seems fine and no BSS problems. Am i the only one experiencing this. . . i experienced this several times before even last month. I waited for a month and after that i tried to update again my map and it works again but now it's happening again. . . .

"Sending changes" is taking too long and when it reaches to a certain percentage like 30% "Error During Upload" shows up
TheVileOne
osu! Alumni
8,431 posts
Joined March 2010
TheVileOne
Could you please provide a network log for us? Check your logs folder.
Wolficus
6 posts
Joined March 2012
Wolficus
I also have the same error (Error During Upload: .), I'm using b20151125cuttingedge though.
Apparently, uploading a beatmap with a video causes this error, I've uploaded a beatmap without a video, and it worked correctly.
The video size in this case is 14.7MB
Here's a bit of my network log while uploading the beatmap (with video)
SPOILER
26/11/2015 16:47:53: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmi ... ,835337&z= () successfully completed! (Upload starts here)
26/11/2015 16:47:54: Request to https://osu.ppy.sh/web/osu-get-beatmap- ... *&s=381917 () successfully completed!
26/11/2015 16:47:54: Request to https://c.ppy.sh () successfully completed!
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26/11/2015 16:49:35: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (retrying 1/2). (Progression Bar is set to 0%, without any error in game, like it is trying again to upload)
26/11/2015 16:49:36: Request to https://c.ppy.sh () successfully completed!
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26/11/2015 16:51:15: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (retrying 2/2). (Same here)
26/11/2015 16:51:17: Request to https://c.ppy.sh () successfully completed!
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26/11/2015 16:52:53: Request to https://c.ppy.sh () successfully completed!
26/11/2015 16:52:55: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (FAILED).
26/11/2015 16:52:56: Request to https://c.ppy.sh () successfully completed! (Upload fails here)
Last edited by Wolficus , edited 1 time in total.
VeilStar
osu! Alumni
4,773 posts
Joined April 2014
VeilStar
Could you try to submit again and let us know how that goes? If the same issue occurs again please provide your network.log file again.
Wolficus
6 posts
Joined March 2012
Wolficus
Tried again, and got the same error. Here's the network log file:
SPOILER
26/11/2015 20:57:30: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmi ... ,835476&z= () successfully completed!
26/11/2015 20:57:30: Request to https://c.ppy.sh () successfully completed!
26/11/2015 20:57:30: Request to https://c.ppy.sh () successfully completed!
26/11/2015 20:57:31: Request to https://osu.ppy.sh/web/osu-get-beatmap- ... *&s=381987 () successfully completed!
26/11/2015 20:57:32: Request to https://c.ppy.sh () successfully completed!
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26/11/2015 20:59:13: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (retrying 1/2).
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26/11/2015 21:00:53: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (retrying 2/2).
26/11/2015 21:00:53: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (FAILED).
peppy
19,316 posts
Here since the beginning
peppy
Are you able to attach the map you are having issue with (puush or dropbox it)?
Gravey-
1,491 posts
Joined July 2013
Topic Starter
Gravey-
I tried updating my map again but "Error During Upload" shows up again. I tried to search and open my "Network.log" but it's not there. . .




The "Sending Changes" part is taking too long and the loading is like resetting for like 3-4 times
I haven't tried puush-ing it i'll try later when i got back
SpectorDG
1,167 posts
Joined June 2014
SpectorDG
uhh same gravyy ..

Wolficus
6 posts
Joined March 2012
Wolficus

peppy wrote:

Are you able to attach the map you are having issue with (puush or dropbox it)?
Tried uploading it again, just in case, didn't worked and got the same error.
Here is the beatmap: https://www.dropbox.com/s/qg2yay9v0d13d ... E.rar?dl=0
plz dunt steal mi worck thx
EDIT: 01:20 AM 28/11/2015 (GMT+1); Tried again before going to sleep, same error.
ImmortalKitties
21 posts
Joined June 2013
ImmortalKitties
Having the same issue on my end. I uploaded a beatmap and then made changes to it with uploading a video delay and now it wont upload it anymore.
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-
Could you try again? Seems like there was an issue with the BSS and it should be fixed already.
Wolficus
6 posts
Joined March 2012
Wolficus
Tried again, still doesn't work, and same error too. (Version: b20151129cuttingedge)
I also restarted osu! before trying uploading again, to be sure osu! correctly updated.
network.log :
SPOILER
29/11/2015 20:49:33: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmi ... ,838680&z= () successfully completed!
29/11/2015 20:49:33: Request to https://c.ppy.sh () successfully completed!
29/11/2015 20:49:34: Request to https://osu.ppy.sh/web/osu-get-beatmap- ... *&s=383695 () successfully completed!
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29/11/2015 20:51:15: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (retrying 1/2).
29/11/2015 20:51:17: Request to https://c.ppy.sh () successfully completed!
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29/11/2015 20:52:55: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (retrying 2/2).
29/11/2015 20:52:57: Request to https://c.ppy.sh () successfully completed!
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29/11/2015 20:54:35: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (FAILED).
EDIT Tried in Stable (Fallback) version, and uploading worked!
Last edited by Wolficus , edited 1 time in total.
Bara-
11,978 posts
Joined April 2013
Bara-
I also had it, but a simple restart of osu did the trick
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-

marcboss wrote:

EDIT Tried in Stable (Fallback) version, and uploading worked!
Then the temporary issue is gone. Now it's the problem that some people are having to upload new beatmaps from the new builds.
DeletedUser_2213373
DeletedUser_2213373
I have the same problem

[GraveChaos] wrote:

The "Sending Changes" part is taking too long and the loading is like resetting for like 3-4 times
I haven't tried puush-ing it i'll try later when i got back
I've checked my connection and there's nothing wrong with it. And when I upload using puush it has no problem.
It can't submit my map in-game.
RvNovae
708 posts
Joined November 2012
RvNovae
Same problem on fallback version?
DeletedUser_2213373
DeletedUser_2213373
I'm on Stable latest version
RvNovae
708 posts
Joined November 2012
RvNovae

Riantra wrote:

I'm on Stable latest version
I'd try again tomorrow, just to be sure everything works.
Other than that, someone mentioned that restarting the client helps, is that the case here?
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-

Riantra wrote:

I'm on Stable latest version
Did you actually try from Stable (Fallback) or not?
DeletedUser_2213373
DeletedUser_2213373
It works with stable fallback

But do I have to keep changing my release stream everytime I update my map?
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-

Riantra wrote:

It works with stable fallback

But do I have to keep changing my release stream everytime I update my map?
Well, probably, until the issues are fixed. Anyways, majority of users only have problems uploading new beatmaps, and not if they are updating a beatmap.
peppy
19,316 posts
Here since the beginning
peppy
When this happens, it's generally a server-side issue (routing to AWS). I'm working on improving this, but until then the best option is to wait 6-12 hours and try again.

IF the upload works for you on fallback but not latest, please provide your network.log file here!
SpectorDG
1,167 posts
Joined June 2014
SpectorDG

Olivarus wrote:

Same problem on fallback version?
Stable, fallback same problem here :| i try both ...
RvNovae
708 posts
Joined November 2012
RvNovae

SpectorDG wrote:

Stable, fallback same problem here :| i try both ...

Peppy wrote:

I'm working on improving this, but until then the best option is to wait 6-12 hours and try again.
Doyak
osu! Alumni
2,621 posts
Joined November 2012
Doyak
It never "only worked on fallback" for me. When it was not working, it didn't work for both latest AND fallback.
Okoayu
Nomination Assessment Team / Elite Nominator
4,959 posts
Joined May 2012
Okoayu
For the time being, how about an actually descriptive error message?
lexa on osu
146 posts
Joined May 2014
lexa on osu
I have same problem! I don't know but my map doesn't have topic! I can download it, but i can't update it and look on topic... Maybe i can delete it and reupload again? :arrow: https://osu.ppy.sh/s/384429
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-

Voldemar112 wrote:

I have same problem! I don't know but my map doesn't have topic! I can download it, but i can't update it and look on topic... Maybe i can delete it and reupload again? :arrow: https://osu.ppy.sh/s/384429
Put a description and update the map. If the thread is still not created, contact aQAT to delete your map and upload it again.
lexa on osu
146 posts
Joined May 2014
lexa on osu

Trosk- wrote:

Voldemar112 wrote:

I have same problem! I don't know but my map doesn't have topic! I can download it, but i can't update it and look on topic... Maybe i can delete it and reupload again? :arrow: https://osu.ppy.sh/s/384429
Put a description and update the map. If the thread is still not created, contact aQAT to delete your map and upload it again.
I can't update it, so i will try to find QAT...
cacipan
181 posts
Joined November 2010
cacipan
release stream: beta
network.log
2015/12/06 13:59:13: ----------------------------------------------------------
2015/12/06 13:59:13: Network Log for ****
2015/12/06 13:59:13: osu! version unknown
2015/12/06 13:59:13: Running on Microsoft Windows NT 6.1.7601 Service Pack 1, 4 cores
2015/12/06 13:59:13: ----------------------------------------------------------
2015/12/06 13:59:13: Request to https://osu.ppy.sh/web/check-updates.ph ... 5531331464 () successfully completed!
2015/12/06 13:59:24: Request to https://osu.ppy.sh/web/bancho_connect.p ... 2:&retry=0 () successfully completed!
2015/12/06 13:59:25: Request to https://c.ppy.sh () successfully completed!
2015/12/06 13:59:26: Request to https://c.ppy.sh () successfully completed!
2015/12/06 13:59:26: Request to https://a.ppy.sh/567033 () successfully completed!
2015/12/06 13:59:26: Request to https://c.ppy.sh () successfully completed!
2015/12/06 13:59:26: Request to https://c.ppy.sh () successfully completed!
2015/12/06 13:59:27: Request to https://c.ppy.sh () successfully completed!
2015/12/06 13:59:29: Request to https://c.ppy.sh () successfully completed!
2015/12/06 13:59:30: Request to https://osu.ppy.sh/web/osu-osz2-getscor ... 0;cacipan)+%5bInsane%5d.osu&m=0&i=386598&mods=0&h=&a=0&us=cacipan&ha=******************************** () successfully completed!
2015/12/06 13:59:31: Request to https://c.ppy.sh () successfully completed!
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2015/12/06 13:59:34: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmi ... 60e63f32ba () successfully completed!
2015/12/06 13:59:35: Request to https://c.ppy.sh () successfully completed!
2015/12/06 13:59:36: Request to https://osu.ppy.sh/web/osu-get-beatmap- ... *&s=386598 () successfully completed!
2015/12/06 13:59:37: Request to https://c.ppy.sh () successfully completed!
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2015/12/06 14:01:10: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:01:16: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (retrying 1/2).
2015/12/06 14:01:19: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:01:30: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:01:53: Request to https://c.ppy.sh () successfully completed!
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2015/12/06 14:02:57: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (retrying 2/2).
2015/12/06 14:02:57: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:03:01: Request to https://c.ppy.sh () successfully completed!
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2015/12/06 14:03:41: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:03:44: Request to https://c.ppy.sh () failed with 520 (FAILED).
2015/12/06 14:03:44: BANCHO error: System.Net.WebException: リモート サーバーがエラーを返しました: (520) Origin Error
2015/12/06 14:03:44: 場所 #=qaBlXuxKUM9522TwBBlfQzz5NVwcghHTfjRYDDbOAOSM=.#=qcCUbaDnMZf$cJV4uXWjg6ACCv5TV0txeHWkFGmKgi6E=()
2015/12/06 14:03:44: 場所 #=qyBrUEuA6mc9bW9CSdS56CiuzSa5QUQRTkPLMgRnZKOI=.#=q5Hj38UZXl7VMqs7OunnrQg==(Boolean #=qRvU5LHgziICe4YmKRk6zRw==)
2015/12/06 14:03:44: 場所 #=qyBrUEuA6mc9bW9CSdS56CiuzSa5QUQRTkPLMgRnZKOI=.#=q8eOzNYnmmtYQyEMgTquCkA==()
2015/12/06 14:03:45: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:03:46: Request to https://c.ppy.sh () successfully completed!
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2015/12/06 14:03:52: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:03:53: Request to https://c.ppy.sh () failed with 520 (FAILED).
2015/12/06 14:03:53: BANCHO error: System.Net.WebException: リモート サーバーがエラーを返しました: (520) Origin Error
2015/12/06 14:03:53: 場所 #=qaBlXuxKUM9522TwBBlfQzz5NVwcghHTfjRYDDbOAOSM=.#=qcCUbaDnMZf$cJV4uXWjg6ACCv5TV0txeHWkFGmKgi6E=()
2015/12/06 14:03:53: 場所 #=qyBrUEuA6mc9bW9CSdS56CiuzSa5QUQRTkPLMgRnZKOI=.#=q5Hj38UZXl7VMqs7OunnrQg==(Boolean #=qRvU5LHgziICe4YmKRk6zRw==)
2015/12/06 14:03:53: 場所 #=qyBrUEuA6mc9bW9CSdS56CiuzSa5QUQRTkPLMgRnZKOI=.#=q8eOzNYnmmtYQyEMgTquCkA==()
2015/12/06 14:03:55: Request to https://c.ppy.sh () successfully completed!
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2015/12/06 14:04:02: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:04:05: Request to https://c.ppy.sh () failed with 520 (FAILED).
2015/12/06 14:04:05: BANCHO error: System.Net.WebException: リモート サーバーがエラーを返しました: (520) Origin Error
2015/12/06 14:04:05: 場所 #=qaBlXuxKUM9522TwBBlfQzz5NVwcghHTfjRYDDbOAOSM=.#=qcCUbaDnMZf$cJV4uXWjg6ACCv5TV0txeHWkFGmKgi6E=()
2015/12/06 14:04:05: 場所 #=qyBrUEuA6mc9bW9CSdS56CiuzSa5QUQRTkPLMgRnZKOI=.#=q5Hj38UZXl7VMqs7OunnrQg==(Boolean #=qRvU5LHgziICe4YmKRk6zRw==)
2015/12/06 14:04:05: 場所 #=qyBrUEuA6mc9bW9CSdS56CiuzSa5QUQRTkPLMgRnZKOI=.#=q8eOzNYnmmtYQyEMgTquCkA==()
2015/12/06 14:04:07: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:04:10: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:04:11: Request to https://c.ppy.sh () failed with 520 (FAILED).
2015/12/06 14:04:11: BANCHO error: System.Net.WebException: リモート サーバーがエラーを返しました: (520) Origin Error
2015/12/06 14:04:11: 場所 #=qaBlXuxKUM9522TwBBlfQzz5NVwcghHTfjRYDDbOAOSM=.#=qcCUbaDnMZf$cJV4uXWjg6ACCv5TV0txeHWkFGmKgi6E=()
2015/12/06 14:04:11: 場所 #=qyBrUEuA6mc9bW9CSdS56CiuzSa5QUQRTkPLMgRnZKOI=.#=q5Hj38UZXl7VMqs7OunnrQg==(Boolean #=qRvU5LHgziICe4YmKRk6zRw==)
2015/12/06 14:04:11: 場所 #=qyBrUEuA6mc9bW9CSdS56CiuzSa5QUQRTkPLMgRnZKOI=.#=q8eOzNYnmmtYQyEMgTquCkA==()
2015/12/06 14:04:13: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:04:14: Request to https://c.ppy.sh () successfully completed!
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2015/12/06 14:04:37: Request to https://osu.ppy.sh/web/osu-osz2-bmsubmit-upload.php () failed with RequestTimeout (FAILED).
2015/12/06 14:04:40: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:04:41: Request to https://c.ppy.sh () successfully completed!
2015/12/06 14:04:42: Request to https://c.ppy.sh () successfully completed!
infr4
206 posts
Joined August 2013
infr4
like this : t/379176

it's always server-side issue.

but i can't trust http://stat.ppy.sh/
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-

infr4 wrote:

but i can't trust http://stat.ppy.sh/
That's because the BSS isn't down. This is only happening to some maps of some users. I'm not sure about the reason. You can always try to upload the map from the Stable (Fallback) release stream and it will probably work.
Rivals_7
Beatmap Nominator
2,979 posts
Joined July 2014
Rivals_7
My case maybe a little bit weird
My maps says it's updated even though BSS says it's an error.


But I havent touched the first post for days (because it's usually change whenever I update the beatmap, right?)


This is the map -> t/379467

Is this necessary?
(Also, For some reason I'm also can't go to fallback, it's always stopped at 70% even though my internet are in good connection)
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-
To whoever getting this problem: Could you try to upload your map again from Cutting Edge?
DeletedUser_2213373
DeletedUser_2213373
Ok it seems i can upload/update in other release streams.

But my problem now is that I can't change my release stream. whenever I change, the update will stop at 2 of 6 required files to download.
So always "an error occured during the last update attempt"

And i'm stuck with stable latest and can't submit/update anything..
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-

Riantra wrote:

Ok it seems i can upload/update in other release streams.

But my problem now is that I can't change my release stream. whenever I change, the update will stop at 2 of 6 required files to download.
So always "an error occured during the last update attempt"

And i'm stuck with stable latest and can't submit/update anything..
Download this osu!.exe and replace your current one with it.
DeletedUser_2213373
DeletedUser_2213373
Ok great now I can't even open osu anymore.
osu! updater just keep stucking at a certain percentage, go back to lower percentage and then just restarting from the start.

Seems my osu is haunted.
RIP
-Atri-
3,049 posts
Joined March 2013
-Atri-

Riantra wrote:

Ok great now I can't even open osu anymore.
osu! updater just keep stucking at a certain percentage, go back to lower percentage and then just restarting from the start.

Seems my osu is haunted.
RIP
Try to pull out your maps on the folder, and then reinstall osu
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-

Riantra wrote:

Ok great now I can't even open osu anymore.
osu! updater just keep stucking at a certain percentage, go back to lower percentage and then just restarting from the start.

Seems my osu is haunted.
RIP
Did you do what I said? If you did and it's not working, create a new folder in the desktop, download the .exe I linked above, move it to the folder you just created and run it. If it's not working after doing that, please provide your update.log archive (osu!\Logs)
Pawsu
osu! Alumni
5,213 posts
Joined February 2013
Pawsu
To everyone having this problem: There seems to be A LOT of people having trouble, I'm assuming we have to wait it out until Peppy confirms.
Try and post here to avoid making duplicates, there are already a few. I would try uploading from Beta and Cutting Edge to see if that makes any difference.
YawaH
83 posts
Joined November 2015
YawaH
Changing the version to Stable(Fallback) worked for me.
Bara-
11,978 posts
Joined April 2013
Bara-
It worked for me as well
Yauxo
1,622 posts
Joined June 2011
Yauxo
Cutting edge didnt work for me, fallback stable did though.
[ A v a l o n ]
2,000 posts
Joined July 2014
[ A v a l o n ]
i use stable fallback
and still can't update too
always error when "distributing to global network"
Gravey-
1,491 posts
Joined July 2013
Topic Starter
Gravey-
It seems like everything seems fine now. I can submit and update my map/s normally now.

Thank you for all the help and efforts for trying to solve this problem. Everything is fixed now thank you very much! :)

[resolved]
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