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[Archived] Osu Login

posted
Total Posts
6
Aetherius
5 posts
Joined September 2016
Topic Starter
Aetherius
Problem Details:
Hi,
I've logged in, verifyed my credentials via email but the game is stucked on "connecting to bancho" meanwhile the text box saying something like "you have to verify your email" still appears, but when I click on and the new tab opens in my browser it says I've already verifyed my mail succesfully.
Restarting Osu not working.
Login again not working.


Video or screenshot showing the problem:
https://osu.ppy.sh/ss/9129018

1. View profile
2. Disconnect
3. Change propic
4. Close


osu! version: 20170616.1
Sandy Hoey
3,605 posts
Joined October 2015
Sandy Hoey

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
Aetherius
5 posts
Joined September 2016
Topic Starter
Aetherius

Sandy Hoey wrote:

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh

Nope, not working at all.
Sandy Hoey
3,605 posts
Joined October 2015
Sandy Hoey

Sandy Hoey wrote:

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
:thinking:
Pawsu
osu! Alumni
5,213 posts
Joined February 2013
Pawsu
Please do contact accounts@ppy.sh if you haven't already
Kao
1,869 posts
Joined September 2015
Kao
I usually

  1. Log out of the game
  2. Log in the website
    1. Log off and log in again if you already are
  3. Change the avatar, at this point you will be asked to verify again
  4. Verify your account using the code
  5. Log in the game now and it'll be fixed
I mostly found it that the one in the game doesn't work as well, sometimes even clicking on it brings up the page but it says "sucess! verified" already
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