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[confirmed] Team VS Multiplayer Problem

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Topic Starter
Redavor
Okay so, short backstory as to how we even encountered this problem. I'm a tournament host and I've been hosting a variety of different osu! tournaments for the past almost 3 years. Anyway, my oldest and still ongoing tournament is the Rapid Monthly osu! Tournament (RMoT). It's a 1v1 tournament that uses slightly easier maps than you would usually find in the same rank range, because we use Team VS. This means that as soon as one of the players fail the map, the game kicks both players out of the map and back into the lobby. At least, that's what it should do. In the last few months (2 or so months, I know for a fact it's been present for at least the last 2 tournaments), a bug appeared. It doesn't happen all the time, but sometimes when one of the players fail the map, it instead only kicks out the player that didn't fail, kicking them back into the lobby. Meanwhile, the player that failed the map just doesn't fail and gets to continue the map until they eventually either fail again or finish the map. This bug is a serious detriment to our tournament and we'd like to see it fixed.

I only have 1 multiplayer link showing this right now, but this has not been a one time thing. We haven't gone and tested what exactly causes it, but it's a thing. Check the amount of hits on the third map and you can clearly see there's a problem here.
https://osu.ppy.sh/community/matches/53311601

Hopefully this gets fixed before the next installment. Thank you.

osu! version: Stable 20190716.5 (latest)
Anfang
Please fix this
Setizia
The issue isn’t restricted to just 1v1. See the last map in https://osu.ppy.sh/community/matches/53647016
Topic Starter
Redavor
Going to rename the topic, since further evidence of the bug has been found
GameIt
@peppy pls
Topic Starter
Redavor
Hi. It's been 2 weeks and no response from any staff, so I assume you're not taking us seriously. Our 36th Rapid Monthly osu! Tournament finished a few minutes ago and without fail, we've had the same problem occur twice more. Here are the MP links:

https://osu.ppy.sh/community/matches/54147635 Look at the hits on the 3rd map (Rita - Beyond the Eternity [Insane]).
https://osu.ppy.sh/community/matches/54147742 Again, the same 3rd map (Rita - Beyond the Eternity [Insane]).

Both of those happened a few hours ago.

I've also been given an MP link from yesterday, that also has this same problem happen again. Here it is:

https://osu.ppy.sh/community/matches/54122106 Look at the hits on the 8th map (HyuN - Infinity Heaven [Ad Infinitum]).

This is a problem that is impacting the tournament scene immensely. At least give us some sort of response instead of just ignoring the fact that your game is broken. Thanks.
Trosk-
Sorry for not posting a response here before.

This has already been forwarded to the devs some time ago so it will be fixed in the future.

If this problem happens again in the future, that means that the player who kept playing failed the map at some point, right? Wouldn't it be possible to just the point of that round to the player that got kicked out? This is by no means a permanent solution for this problem and it will be properly fixed in the future, but it would reduce the impact of this issue.
Topic Starter
Redavor
Thanks for the reply.

In most tournaments it doesn't pose a problem because the matches usually include referees that catch on to these things and simply rule it in favor of the player that got kicked out. It's a problem in a tournament like ours though, because we have a lot of matches happening at the same time; there's no way we can get 60 (an example) referees to do all of the matches. There's a lot of people that play their first ever tournament with us, so they have no way of knowing this bug is even a thing.

I will provide an explanation about this bug before each iteration from now on, to hopefully minimise the confusion. Fixing the bug would of course be preferable.

As long as you guys are working on it, that's good enough for now.
ThankYou
Hello!

I can confirm the problem Team Vs mode for 1x1 tournaments since the last change in the HP system (May 2019).

That was forced to abandon the use of this gamemode (change to Head to Head), which influenced the holding of further tournaments (mappools, for example).

Error fix waiting room, thx Redavor for posting this.
peppy
This should be fixed in cutting edge
Topic Starter
Redavor
Thanks for the fix, hopefully it hits stable soon
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