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[Archived] Alpha Release Installation Issues (Mac)

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Total Posts
10
lacheln
10 posts
Joined November 2018
Topic Starter
lacheln
Hello so I recently installed the alpha release for Mac. Once I open osu the updater will run constantly. The application won't even open. The updater will just keep updating over and over again.

PLEASE HELP!
Last edited by lacheln , edited 1 time in total.
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
This is completely different than what you said in the thread you made not too long ago. https://osu.ppy.sh/community/forums/topics/840362

Please post the content of the update.log file located in your osu!\Logs folder. You'll need to right click on the osu! app and hit show package contents, them navigate to "Contents > Resources > drive_c > osu! > Logs"
Last edited by Death , edited 1 time in total.
lacheln
10 posts
Joined November 2018
Topic Starter
lacheln
https://docs.google.com/document/d/1XyldKf3uashC0kQ1h7flkO41z-4K7KUXciHNpDP13hY/edit

Heres my update.log content
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
Can you just post the content of the log here directly? I can't access that document and I don't really feel like requesting access (everyone should have the ability to see it anyway).

Put it in a box if it is really long. Like this:
[box=some name]log content[/box]
Last edited by Death , edited 2 times in total.
lacheln
10 posts
Joined November 2018
Topic Starter
lacheln
/Users/willgossman/Desktop/Screen Shot 2018-12-14 at 4.14.46 PM.png
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
Not a screenshot... we can't see screenshots that are saved locally on your computer.

Just open the file and copy+paste the text that is inside it.
lacheln
10 posts
Joined November 2018
Topic Starter
lacheln
file:///Users/willgossman/Desktop/Screen%20Shot%202018-12-14%20at%204.14.46%20PM%202.png

Copy and paste this and and search it.
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
It's stored locally on your computer no one can see it except you. Open update.log in TextEdit, cmd+A to copy everything, cmd+C to copy it, then cmd+V to paste it in the reply box on the website.
lacheln
10 posts
Joined November 2018
Topic Starter
lacheln
2018-12-14T23:10:05: Missing DLL files 'discord-rpc.dll', forcing repair
2018-12-14T23:10:06: CallbackStatus updated to Checking
2018-12-14T23:10:06:
2018-12-14T23:10:06: Beginning update thread
2018-12-14T23:10:06: Stream: Stable40
2018-12-14T23:10:06:
2018-12-14T23:10:06: Running cleanup..
2018-12-14T23:10:06: Cleanup successful!
2018-12-14T23:10:06: Requesting update information...
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
In Technocoder's thread here, scroll down and expand the "Discord Rich Presence" section and follow the steps there. Just skip the part where you need to delete the old discord-rpc.dll because you probably don't have it at all.
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