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[resolved] Please help, The game can't sign in

posted
Total Posts
5
Team Rockets
4 posts
Joined March 2016
Topic Starter
Team Rockets
Problem details:Cannot login to the game
I even tried running it as a administration.

Video or screenshot showing the problem: https://imgur.com/a/z0EyDNE


osu! version: Stable 20180611.4
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
Make sure you have the correct input language selected for the osu! window. Also I believe you need an underscore instead of a space when logging in? Make sure you've done that. If you still can't log in, send an email to accounts@ppy.sh.
Team Rockets
4 posts
Joined March 2016
Topic Starter
Team Rockets

Death wrote:

Make sure you have the correct input language selected for the osu! window. Also I believe you need an underscore instead of a space when logging in? Make sure you've done that. If you still can't log in, send an email to accounts@ppy.sh.

I am actually stupid.
I'm sorry and thank you.
I was actually putting my email instead of my username.
xAethereal
158 posts
Joined July 2018
xAethereal

Death wrote:

Also I believe you need an underscore instead of a space when logging in?.

if say about the username that its no.because i can log in with my username with space.
also mark this forum as resolve
Death
Technical Support Team
20,476 posts
Joined September 2013
Death

xArief on osu wrote:

Death wrote:

Also I believe you need an underscore instead of a space when logging in?.

if say about the username that its no.because i can log in with my username with space.
also mark this forum as resolve
Good to know, thanks.
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