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posted
Problem Details:

i just installed the game to my new pc after playing previously on a laptop and i logged in to my account and it asked me to verify my account as i was playing a new system so i submitted the code they emailed me but it still keeps asking me to verify but when i click the in game pop it takes me to the complete screen so idk what to do as it still wont give me back my rank and stuff

Video or screenshot showing the problem:



osu! version: 20170731.2
posted

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
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